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“Cleveland Rocks!” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Ranked #6 of 35 Hotels in Cleveland
Washington State
Top Contributor
72 reviews 72 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
27 helpful votes 27 helpful votes
“Cleveland Rocks!”
4 of 5 stars Reviewed November 3, 2013

This was the 2nd night of a 22 day road trip with another couple. Hampton Inns have always been one of our favorite "traveling" hotels, and this one did not disappoint. Beautiful rooms and a great view. We were in walking distance of several restaurant choices, and chose the Greenhouse Tavern (see their review). The staff at the Hampton was very friendly and helpful. We always enjoy their free breakfasts, as they include eggs and fruit. We would definitely stay here again if we are ever in the area.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 19, 2013
PollyannaDreamgirl,
Thank you for choosing Hampton Inn Cleveland while on your 22 day road trip. We're happy to have been a part of your travels, and we're glad our accommodations, friendly staff, and value added amenities made for an enjoyable stay. We hope you'll have an opportunity to visit us again soon. Thank you once again for writing.

Sincerely,
Michael Reidy, General Manager
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684 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • English first
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2013

Really liked this hotel. It's in a great location. The room was nice and clean (not much of a view from our room but we were there for one night and didn't care about the view). Friendly and helpful staff. Nice assortment of food for breakfast. Decent price for a downtown hotel. Would definitely stay here again and would recommend it to others.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
iWonder,
Thank you for your review and recommendations of Hampton Inn Cleveland. I'm pleased to hear you enjoyed your stay and found our great location, clean accommodations, and friendly staff to meet your satisfaction. We hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nantucket, Massachusetts
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 1, 2013

we were three couples from desireswingers couples group

one couple suggested from a previous visit to this hotel that we all get rooms on the same floor
we were impressed from the check in to the bathrooms and the cleanliness of the hotel the room with a nice desk area great for the computer
as well as their very friendly helpful staff
the breakfast buffet in the morning was also a nice added touch
we would reccomend this to others!

Room Tip: had three rooms over looking the church..
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
hhunter15,
Thank you for sharing feedback from your visit to Hampton Inn Cleveland. It's fantastic to hear we exceeded your expectations with our clean accommodations, friendly staff, and complimentary breakfast buffet. We appreciate your group choosing to stay with us, and we hope to extend our hospitality to you again in the near future. Thank you once again for writing.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 31, 2013

The Hampton Inn is centrally located, within easy walking distance of the Rock and Roll Hall of Fame, Playhouse Square, Cathedral of St John the Evangelist and good restaurants. The staff members were cheerful and welcoming. The valet parking crew not only quickly returned our car but were helpful in assisting with directions and cabs. The rooms were clean and perfect for our needs. As always the breakfast at Hampton Inn is consistently good and the never ending coffee is a welcome treat after returning from the chilly day.
.

Room Tip: Rooms on the upper floors have a view of Lake Erie
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
Sandra V,
We're happy to hear from you, and we're glad you enjoyed your stay with us at Hampton Inn Cleveland. It's great to know our central location perfectly suited your travel needs, and you found our clean accommodations, friendly staff, and value added amenities to meet your satisfaction. Please come back for another visit again soon. Thank you again for your great review.

Sincerely,
Michael Reidy, General Manager
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toronto
2 reviews
4 of 5 stars Reviewed October 31, 2013

This is a very nice hotel. Rooms are smallish but kept very clean. Very good breakfast with very friendly personable helpful serving staff. The location was excellent for us within walking distance of R&R Hall of Fame Would have liked to have had fridge in room.

Room Tip: We weren't fussy about where our room was because we were out most of the time. However, if we...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
garyandhollie,
Thank you for your review and complimentary feedback from your stay at Hampton Inn Cleveland. It's fantastic to hear all the aspects that made your stay enjoyable, as well as opportunities for improving our guest experience. We appreciate you selecting our hotel for your travels, and we hope you'll visit us again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, Mi., United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

My family stayed at this hotel during a visit to the Cleveland Clinic and found the location, premises and personnel to be a warm and welcoming home base during a difficult time. Everyone slept well and were rested and nourished for the long day at the Clinic. The Cleveland Clinic discount and reduced parking eased the finacial burden.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
Ray S,
Thank you for sharing feedback regarding your Hampton Inn Cleveland experience. We're happy to hear that you and your family had a restful stay and found our convenient location, discounted rate, and warm hospitality to add a little extra comfort to your visit. We value you as our guest, and appreciate you selecting our hotel. Thank you once again for your great review.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 20, 2013

Front lobby / check in staff were pleasant. There is only valet parking which can be inconvenient as vehicles are not parked in site. One elevator was out of service and the other two were slow. Did use stairs once, however having a bad leg made more complicated. Still beat other guests down from 6th floor. Comp breakfast was O.K. not spectacular seating in breakfast area was limited during events, Rooms are nicely appointed.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
BootsandSaddles,
Thank you for sharing feedback from your visit to Hampton Inn Cleveland. We always appreciate hearing from our guests, especially about areas we can improve. I'm sorry for the areas we fell short of exceeding your expectations. We value you as our guest and hope you'll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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