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“visit to rock and roll hall of fame” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Ranked #6 of 33 hotels in Cleveland
toronto
2 reviews
“visit to rock and roll hall of fame”
4 of 5 stars Reviewed October 31, 2013

This is a very nice hotel. Rooms are smallish but kept very clean. Very good breakfast with very friendly personable helpful serving staff. The location was excellent for us within walking distance of R&R Hall of Fame Would have liked to have had fridge in room.

Room Tip: We weren't fussy about where our room was because we were out most of the time. However, if we...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
garyandhollie,
Thank you for your review and complimentary feedback from your stay at Hampton Inn Cleveland. It's fantastic to hear all the aspects that made your stay enjoyable, as well as opportunities for improving our guest experience. We appreciate you selecting our hotel for your travels, and we hope you'll visit us again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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614 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Beverly Hills, Mi., United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 29, 2013

My family stayed at this hotel during a visit to the Cleveland Clinic and found the location, premises and personnel to be a warm and welcoming home base during a difficult time. Everyone slept well and were rested and nourished for the long day at the Clinic. The Cleveland Clinic discount and reduced parking eased the finacial burden.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, November 3, 2013
Ray S,
Thank you for sharing feedback regarding your Hampton Inn Cleveland experience. We're happy to hear that you and your family had a restful stay and found our convenient location, discounted rate, and warm hospitality to add a little extra comfort to your visit. We value you as our guest, and appreciate you selecting our hotel. Thank you once again for your great review.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 20, 2013

Front lobby / check in staff were pleasant. There is only valet parking which can be inconvenient as vehicles are not parked in site. One elevator was out of service and the other two were slow. Did use stairs once, however having a bad leg made more complicated. Still beat other guests down from 6th floor. Comp breakfast was O.K. not spectacular seating in breakfast area was limited during events, Rooms are nicely appointed.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
BootsandSaddles,
Thank you for sharing feedback from your visit to Hampton Inn Cleveland. We always appreciate hearing from our guests, especially about areas we can improve. I'm sorry for the areas we fell short of exceeding your expectations. We value you as our guest and hope you'll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
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Barrie, Canada
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 19, 2013

This was our second visit to Cleveland but first to this hotel. We went with the whole family to see a football game. We had 3 rooms for 2 nights. This hotel was great. Very clean and nice rooms. The staff was friendly and the breakfast was included and very good. Overall a great experience and we would definetly stay here again. The only downside was the elevators, only 2 were working and it was a long weekend so they were constantly packed with people and easily a 5 minute wait, the stairs werent an option as they lead somewhere outside around back the buliding.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
nikol86,
Thank you for choosing Hampton Inn on your return visit to Cleveland. We appreciate you writing a review and sharing feedback on our great hotel, clean accommodations, and the friendly service you received during your stay. We apologize for any inconveniences you experienced with the elevator service. We're glad you and your family enjoyed your stay otherwise and we hope to welcome you back again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
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Canton, MI
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 18, 2013

Nice close hotel to the football & baseball stadiums. Clean, bed a little lumpy Very friendly front desk staff however not enough of them working during busy times. No Pool or hot tub. Nice area with weekend bar to watch games as well. Free breakfast in the morning, a little to be desired, ran out of just about everything on a busy Sunday morning.

Room Tip: Choose a higher floor for better views
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
tsjk,
Thank you for sharing your experience with us at Hampton Inn Cleveland. We appreciate receiving your feedback on both positive and opportunities for improving our guest experience. It's great to know our close proximity to the sporting events perfectly suited your travels, and you found our clean accommodation and friendly service to meet your satisfaction. Please know we've shared your comments with our team so we can do a better job of providing exceptional service. We hope you'll stay with us again the next time you visit the area. Thanks again.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 16, 2013

Spent two nights here on a business trip. Very comfortable. 24hr beverages available in the lobby. Breakfast OK, though disposable cutlery and crockery a bit tacky. Free internet, easy to set up. Lifts took very long to get to the 14th floor at times, were quick at other times.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
F C,
Thank you for choosing Hampton Inn Cleveland while on a business trip. We're glad you enjoyed a comfortable stay, and we appreciate you sharing feedback from your visit. Your comments provide many opportunities for improving our guest experience. We value your business, and we hope you'll return for another visit in the near future. Thanks again.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United States
1 review
5 of 5 stars Reviewed October 14, 2013

Hotel was spacious, staff were really helpful and nice. Close to downtown. Great breakfast buffet. Didn't use the fitness room or any room service but the room was neat and clean. A late checkout of 12 noon is standard.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, October 26, 2013
Janiene G,
Thank you for writing a review regarding your stay at Hampton Inn Cleveland. We're glad you enjoyed your stay and found our spacious accommodations, helpful staff, and value added amenities well suited for your travels. We hope you'll visit us again soon. Thank you once again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#5 Romantic Hotel in Cleveland
#5 Family Hotel in Cleveland
#6 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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