Stayed one night (a Thursday) in Cleveland. There for a pre-season Cleveland Browns football game. Great location...easy walk to the stadium and tons of restaurants. Could not get over the hotel staff. I don't know where they got these people, but I would hire any one of them in an instant!!! Friendly, polite, courteous and knowledgeable. Complimentary breakfast to top it all off!!! I USED to stay at the Marriot...not any more!!! I rate this stay a WOW!!!