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“Renovation well done!” 5 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Ranked #7 of 35 Hotels in Cleveland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Renovation well done!”
5 of 5 stars Reviewed July 28, 2012 via mobile

This past week Cleveland hotels were booked downtown but we managed to find a suite here! Pricey? Yes at $229.00 nightly on a Monday but considering my last stay in Cleveland for $200 nightly this was much better. Brand new renovated suite. Spacious for my family that we were not cramped up. Since they are remodeling the exercise room, they offer a gym about a block away for usage - not ultra convenient but the facilities' offerings make up for the inconvenience. Family enjoyed breakfast especially my mom who is hard to please.

Stayed July 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, August 1, 2012
Rating M,

It is nice to hear from you on TripAdvisor. Thank you for taking the time to write about our hotel and letting others know of your pleasant stay with us. It is nice to know that you all enjoyed our breakfast as well. Please come and stay with us again.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Baltimore, Maryland
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 26, 2012 via mobile

We stayed here for a quick overnight and chose it because of it's close proximity to the Rock and Roll Hall of Fame. We found the staff truly helpful, hardworking and eager to make our stay pleasant. Rooms are very nice and sparkling clean. Price is very reasonable for a downtown hotel.. We were impressed all around.

  • Stayed June 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, July 30, 2012
Xandersmom,

It is nice to hear from you on TripAdvisor. Thank you for your kind comments and encouraging words for future travelers. We are happy to hear that you enjoyed our hotel along with our many surrounding venues. We hope you will stay with us again soon.
Sincerely,
Michael Reidy, General Manager
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ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 25, 2012

Spent 1 night for a quick getaway at the Hampton Inn Downtown Cleveland, Ohio. Fabulous location for a downtown stay! We went to the new Horseshoe Casino, about a safe 2 block walk. After WINNING some $$$, we started back to hotel and stopped at Flannery's Pub for a great meal. Indoor and outdoor seating, we opted for outdoor on a beautiful Friday evening! Neighborhood was very neat, lots of places to eat. Most in the area had outdoor seating. Then back to the Hampton Inn for a quick change of clothes and head to a Cleveland Indian's game. Very easy walk to the ball park. Indians lost, but, fun was had! Saturday morning breakfast was typical Hampton fare, good and plentiful. They could use more seating, but, it did not bother us at all. Would highly recommend the Hampton Inn Downtown Cleveland!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed July 24, 2012

Choose this hotel for its location and price! Reviews said how beautiful the rooms were and they are...however our air conditioner was not working properly. We called the front desk and they tried to move us but they are overbooked, because of this Mr. English arranged for tonight to be a $0 balance (free night) and the air conditioning is scheduled to be replaced tomorrow!! This is service if you ask me! Will update again soon...

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, July 27, 2012
Dear J Marie 3: I can’t believe you won money at the Casino, lady luck must have really been with you! Thank you for your terrific review of our downtown Cleveland hotel. We really appreciate it and will share your nice comments with our team. We hope you stay with us again on your next trip to Cleveland

Sincerely,
Michael Reidy
General Manager
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Memphis, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2012

We came to Cleveland to visit the Rock and Roll Hall of Fame and arrived on Saturday afternoon, 7/14. Although busy, the staff was very accommodating and checked us in quickly.
It was a really hot day and I was pleasantly surprised to find the room cool and clean. It is apparent that the hotel has been recently renovated. There were many restaurants within walking distance. The Rock and Roll Hall of Fame was also very close. We thought the breakfast was a notch above the typical Hampton offering. All of the staff that we encountered were pleasant and helpful.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, July 26, 2012
poodlegirl777,

Thank you for visiting the great city of Cleveland and staying with us at Hampton Inn. The Rock and Roll Hall of Fame is a lot of fun to go through so I hope you had a good time. We appreciate your kind words about our staff and facility. We hope you will stay with us again on your next visit to Cleveland.

Sincerely,
Michael Reidy, General Manager
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Indianapolis
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 21, 2012 via mobile

Newly remodeled, extensive free breakfast selections, great service. Note that the only available parking is $20/day valet, but we knew that when we booked. Front desk team did a great job dealing with large crowd at check in, Dave spoke quickly without making us feel like we were an inconvenience and while being quite friendly, which is a tough balance to strike. Not great views from our 10th floor rooms but we were just glad not to be on the side facing the church bells, our room was very quiet. Easy walking distance to Rock Hall, GLSC, or Indians game. Fridge would be nice but great hotel overall.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, July 26, 2012
mrsklamc.

We appreciate you taking the time to tell others about our hotel. Our staff tries to accommodate our guests in a speedy manner as best as they can so we appreciate you mentioning your check in experience as well. I’ll mention to Dave that he received a nice comment from you and encourage him to keep up the good work. Come and stay with us again the next time you visit Cleveland.

Sincerely,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, Wisconsin
Top Contributor
234 reviews 234 reviews
28 hotel reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed July 21, 2012 via mobile

Ended up staying here as we were passing through. All other hotels were booked downtown because of a few events going on. We were excited to be right in the middle of town in order to walk around and check out the city. On arrival our valet was friendly, helpful and informative. The front desk clerk was friendly got us checked in - in a timely fashion. As soon as we opened the door I checked the beds ( habit I have for cleanliness). The sheets were full of hair, the bathroom floor also contained hair, it also looked like the bathroom counter had toothpaste residue from the last guest. We asked for the linens to be changed and I had hoped they would have come up right away but they had to be reminded before we went to dinner then changed them while we were out. The new linens were much better then the previous ones. In the morning we realized that we were 1 towel short, I went to the front desk to ask for a towel. They told me housekeeping would have to come up to drop it off they didn't have any available at the front. That's fine if your going to send someone up right away. By the time the towel arrived my husband had already showered and used mine, not to mention we were packed and ready to go.
Overall I like Hampton inns but I felt all the little details that matter were over looked at this hotel.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Hampton Inn Cleveland Downtown, responded to this review, July 26, 2012
kruezers,

Please know that I do appreciate you taking the time to comment on our hotel. Your review is helpful to me as a Manager because I need to hear all of the positive things along with the negative things we can do better from our valued guests such as yourself. We strive to make our hotel accommodations the best they can be for all travelers. I will be sharing your feedback with our Housekeeping team about your situation and assure you that this does not meet our high standards of cleanliness. With this said, I’d like to invite you to stay with us again the next time you are in Cleveland and have a positive experience with us.

Yours Truly,
Michael Reidy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cleveland
#7 Business Hotel in Cleveland
#8 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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