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“Nice Price for a Clean Room” 4 of 5 stars
Review of University Hotel and Suites

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University Hotel and Suites
2.0 of 5 Hotel   |   3614 Euclid Avenue, Cleveland, OH 44115 (Formerly Days Inn & Suites Cleveland Downtown)   |  
Hotel amenities
Ranked #30 of 35 Hotels in Cleveland
Hillsboro, Ohio
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
“Nice Price for a Clean Room”
4 of 5 stars Reviewed November 5, 2012

Stayed overnight for a Cleveland Browns game. The check in and out was quick and easy with the staff being very friendly and accommodating. There was plenty of free parking on the property. The room was a little outdated but clean. There was a microwave, coffee maker, refrigerator and hair dryer in the room that all worked well. Plumbing worked well with good water pressure and hot water. Wall heater, air conditioning and fan could be adjusted to comfort easily. The bed was comfortable and I slept well. The elevators were quick and well-maintained. The bar/restaurant had good food with a friendly staff but we had to wait awhile for our food due to understaffing. The continental breakfast was not well-stocked with cereal and waffles but had plentiful coffee and juice. That was the only area that looked a little dirty in the hotel with our stay. We did have a little incident late at night where some folks were very noisy in the hallway. When they did not quiet down with other patrons complaining to them, one call to the front desk got someone up to the 6th floor quickly and there were no more problems. The hotel offered a shuttle to the stadium for $2 per person on game days. We didn't take advantage of this service then but would consider it next time. I would definately stay here again. I felt safe and the price was great for being right in town. Other reviews almost had me not staying here. This was one time I am glad I took a chance. :)

Room Tip: Rooms on the upper floors are quieter.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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121 reviews from our community

Traveler rating
    4
    6
    29
    18
    64
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15
31
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22
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Montreal, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 31, 2012

We shared a two bed room. It was ok, rather clean. The parking lot was big enough, and the checkin check-out was fast and smooth.
The pool was closed due to maintenance.
The breakfast was very VERY basic.
Ok for just one night.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 2, 2012

I stayed here while attending a Cleveland Indians game. Staff was very nice an helpful. My first time staying in Cleveland, so I did t know how transit system was. Bus stop right outside hotel will take you within 2 blocks of the field. We had good weather, so we walked to the field. About 20 blocks. You walk right past the Cleveland state University so the area felt pretty safe. We even walked home after the game with no worries. Will probably stay again next year to visit rock hall of fame

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 24, 2012

We stayed 2 nights (Sat and Sun) so we could go to the Bills-Browns game. We checked in at 4pm on Saturday and saw that all of the people checking in and most of the hotel guests in general were all Bills fans in town for the game. We booked our stay here because there was literally NOTHING in the downtown Cleveland area for a decent price. My boyfriend and I do not consider $150 per night for a place to crash after a day of drinking affordable.

We booked through Hotwire and were told after making our reservation that the hotel had been downgraded after we booked from a 2 star to a 1 star based on the amenities. Despite reading the horrible reviews, we stuck with the plan and figured it couldn't really be that bad.

The hotel was what I would expect of a cheap, 1 star, convenient place to stay. We were not expecting luxury, and were very happy with our stay. The hotel in general was run down, but I would not call it dirty or the conditions substandard. Our room was clean and comfortable. The beds were good, the bathroom was fine, and we had no concerns for our safety. We walked back from downtown around 7pm on the Sunday after the game and had no issues walking. We did not feel unsafe. We know not to leave valuables in our car, so we did not have concerns with the parking lot either. If you want a cheap place to stay and you aren't setting your expectations at a 4 star level this is a great place to stay. For the drink and go to the game crowd I'd highly recommend it. It was super loud on the Saturday night and everyone was partying before the game the next morning, but I don't blame the hotel for that and I really don't mind listening to people yelling LET'S GO BILLS! in the hallways as much as they want. We had a fridge and a microwave that were VERY handy.

The only complaints I would have are that 1) we could not connect to the internet which was supposed to be available, and 2) the breakfast was not great. Weak coffee and my boyfriend ate some waffles out of a cereal bowl on Monday morning because they were out of plates - and several other supplies. Probably due to the mad rush of people on Sunday morning. Overall we had a very comfortable stay and don't feel the harsh reviews we read before going on our trip were warranted!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinesville, Georgia, United States
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2012

when i got here on a monday,everything looked normal,went to the rock n roll hall of fame,1st day,and then it rained the next morning but only for an hour,then i went to the metroparks zoo.this hotel on the left side overlooks the road with a bus stop in the middle of it.the elevator is black and silver swirls in it,nice.in the front lobby,to the left is a bar n grill,and to the right is a wishing fountain,with chinese vases nearby.cheap--87.19 per night.it is the cheapest rated hotel in cleveland according to the cab driver.everything else is over $200 a night.had pizza and soda on the first night.

Room Tip: what swimming pool?had no room service,didn't need it
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  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akron
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2012

We stayed Saturday night after a concert. Our room was supposed to be ready at 4 pm and we didn't gain entry to the room until 6. we waited in the lobby for ANOTHER half hour while other guests were helped; everything was filthy dirty. Our sheets had been used, there were dirty wash rags in the shower, the blanket had crusty stains all throughout, the remote had no batteries, there was only 2 working lights in the room, out of 4...no hot water in the sink, no microwave or fridge when we were told there would be..the front desk staff were of no help-not rude just treated us as an inconvenience. Also, the fact that I was charged before I even got there, was UNACCEPTABLE. The whole place reeked of bbq chicken. Needless to say, this was a MAJOR disappointment. We chose to not stay a second night.

Room Tip: do not choose this facility
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Hotel and Suites

Address: 3614 Euclid Avenue, Cleveland, OH 44115 (Formerly Days Inn & Suites Cleveland Downtown)
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #30 of 35 Hotels in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — University Hotel and Suites 2*
Number of rooms: 161
Reservation Options:
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Also Known As:
University Hotel Cleveland
University Hotel And Suites Cleveland, Ohio

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