Stayed overnight for a Cleveland Browns game. The check in and out was quick and easy with the staff being very friendly and accommodating. There was plenty of free parking on the property. The room was a little outdated but clean. There was a microwave, coffee maker, refrigerator and hair dryer in the room that all worked well. Plumbing worked well with good water pressure and hot water. Wall heater, air conditioning and fan could be adjusted to comfort easily. The bed was comfortable and I slept well. The elevators were quick and well-maintained. The bar/restaurant had good food with a friendly staff but we had to wait awhile for our food due to understaffing. The continental breakfast was not well-stocked with cereal and waffles but had plentiful coffee and juice. That was the only area that looked a little dirty in the hotel with our stay. We did have a little incident late at night where some folks were very noisy in the hallway. When they did not quiet down with other patrons complaining to them, one call to the front desk got someone up to the 6th floor quickly and there were no more problems. The hotel offered a shuttle to the stadium for $2 per person on game days. We didn't take advantage of this service then but would consider it next time. I would definately stay here again. I felt safe and the price was great for being right in town. Other reviews almost had me not staying here. This was one time I am glad I took a chance. :)
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- Also Known As:
- University Hotel Cleveland
- University Hotel And Suites Cleveland, Ohio