We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect and convenient” 4 of 5 stars
Review of Comfort Inn Downtown

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Comfort Inn Downtown to your Saves list
Comfort Inn Downtown
2.5 of 5 Hotel   |   1800 Euclid Avenue, Cleveland, OH 44115   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #16 of 35 Hotels in Cleveland
Ajax, Canada
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
“Perfect and convenient”
4 of 5 stars Reviewed May 28, 2014

Hubby and I spent the Memorial Day long weekend in Cleveland. Although not a holiday in Canada, we were looking for a US city that was less than an 8 hour drive from Toronto and Cleveland fit the bill. We also needed a hotel that was downtown and affordable. Comfort Inn Downtown met all of our requirements.

Our room had neutral decor and consisted of a king sized bed, 3 lamps, microwave, bar fridge, flat-screen, LCD TV, soft & firm pillows, a desk, decent sized bathroom with plenty of counter-top space, chair with matching ottoman, and big windows that provided plenty of sunlight in the room. The closet provided ample space for both of our clothes. The hotel also provides free wi-fi. The tea & coffee maker were in the bathroom which I found to be a little tacky and the elevator doors could use a good cleaning. The hot and cold bathroom sink faucets were switched around, the sink was very slow to drain and it backed up on our last day. There is parking onsite and is only $7.50 per day.

Breakfast was included and was not what I expected. We thought it was only going to consist of pastries, coffee and tea. However, breakfast included scrambled & hard boiled eggs, yoghurt, fruit, sausage, bagels, muffins, English muffins, a waffle maker, apple & orange juice, tea & coffee, and an assortment of cereals. Although there were 3 restaurants onsite, we didn't dine in them.

The hotel is located in the heart of the theatre district and is right across the street from Kent State University. It is walking distance to rta buses, Quicken Loans arena (Cavaliers), Progressive Field (Indians) and pedestrianised nightlife on Prospect & East 4th St. It is a 5 minute drive to Tower City Centre and about a 15-20 minute walk to the Rock and Roll Hall of Fame and First Energy stadium (Browns), the latter two located on Lake Erie.

During our stay in Cleveland, we found getting a cab during the day to be interesting. Cleveland is not like Toronto or New York where there are cabs on every corner. However, we did find the people of Cleveland to be extremely friendly. I would highly recommend this hotel to anyone visiting Cleveland.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 4, 2014
Thank you taking the time to review our hotel, we are delighted that we have lived up to your holiday expectations. We appreciate you noticing the location of the hotel, the spacious well furnished rooms with ample storage and hanging space, the 32 inch smart TV in all the rooms, and the many amenities and services that we provide. We want our guests to get the most bang out of their buck. We are proud to say that we do have the best location downtown where you can find vital establishments nearby to accommodate whatever it is you might need. We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

394 reviews from our community

Traveler rating
    121
    142
    62
    28
    41
See reviews for
110
78
35
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Mcminnville, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Nice, very clean room, and great location downtown Cleveland. Hotel is a bit dated, but excellent staff/service make up for this feature. Close to many theaters and cultural events. If your a Cleveland Clinic client, its very convient. Great shuttle service to and from the clinic. Breakfast very good, with variety of selections. Rates are reduced for CC clients.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, June 4, 2014
It pleases us immensely that on the whole you had a superb experience. We are glad that you were able to appreciate our convenient location. Thank you for commenting that our best asset is our staff. Indeed, we are very proud of each and everyone one of them and their commitment to providing the highest level of service to all our guests. Also, you have our thanks for mentioning that we offer discounted rates to clients of the Cleveland Clinic and free shuttle service. It gives us great pleasure to be of service of them.

We hope that you will visit us again the next time you are in town. It would be a pleasure to welcome you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
1 review
5 of 5 stars Reviewed May 23, 2014

The staff at Comfort Inn was truly amazing..I can tell you of my experience with these amazing women started long before I even arrived at the hotel....I was having a meltdown from stress of my son just being transferred from a Buffalo hospital to Cleveland Clinic.I was lost and called these ladies many times and each time they received my call with compassion and open heart and mind and we definetly shared some laughs(this was all happening during a very busy time for them) everything and anything I asked of them they always had answers and always took a step beyond what I even thought to ask.The hotel was very clean,the beds n bedding was soooo comfy I really felt sad I was leaving.They made a very scary time in our personal lives much less stressful.O breakfast was great a nice variety another plus and the ladies who we're working hard there too always with a smile and kept everything clean and we'll stocked.Are shuttle drivers were all wonderful..Everyone was at the top of their game..I would definetly love to stay again

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, May 25, 2014
We are so glad that we were able to give you some solace, some relief during a scary time. We are more than just an establishment offering accommodations and services. We are made up of persons who at one time in their lives found themselves in difficult situations and appreciated being helped by other people.

We hope that your son will have a speedy recovery. Please advise us of your next trip and we will be more than happy to ensure you receive the highest level of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2014

We just returned home from a 7 night stay here and we got more than we were expecting. My husband had surgery at Cleveland Clinic and this seemed like the best deal around with the discounted rate and free shuttle service to and from the clinic.
The drivers of the shuttle were courteous and knowledgeable about the are, the housekeepers were friendly and did their job well, and the front desk personnel were just as great.
That being said it was not perfect. There could have been more outlets accessible in the room, the bathroom was very tiny, and our dresser had a few drawers that were difficult to open. But besides that we could not have asked for a better stay.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, May 25, 2014
Let us thank you for choosing Comfort Inn Downtown. We are so glad that you had a superb experience. It is always a pleasure to read wonderful and encouraging reviews from our valued guests.

We thank you for mentioning that our property is well-situated, and we have a friendly and efficient staff.

We hope that your husband's recovery will be a speedy one. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langhorne, Pennsylvania
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

We stayed at the Comfort Inn Downtown for a quick getaway. It was very clean and the staff was friendly and helpful. It was located near The Theater District and Cleveland State. It was a perfect spot to stay. Breakfast was good. The hotel was clean but could use some updating. The bed was comfortable.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, May 14, 2014
We appreciate you giving your feedback about your experience. It is nice to know that our accommodation was able to provide you with fulfilling breakfast, clean and comfortable rooms and great staff service. Your insight is important to us in determining how we perform and what we need to improve more. Rest assured that your comments will be considered for a more satisfying stay in the future. Thank you very much for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

The hotel is in the perfect location to downtown. Away from the busyness of downtown, but close enough to walk. The rooms were spacious, the bathroom not so much, but that's not a big deal. The staff was friendly and parking was cheap compared to other hotels in area. Would definitely stay again when in Cleveland.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, May 13, 2014
Thank you for spending your “perfect weekend” with us. Your feedback expressing your satisfaction encourages us more to always put first our guest’s satisfaction. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baldwinsville, New York
Top Contributor
74 reviews 74 reviews
41 hotel reviews
Reviews in 44 cities Reviews in 44 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 11, 2014

got a king Jacuzzi suite which is unusual for me but the price was decent and that's what they hade left in king. room seemed clean, was set up more like a suite. had bedroom off from main room with door. Bed was comfy room was clean. I thought price to be fair considering location

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Guest Relations Manager at Comfort Inn Downtown, responded to this review, May 13, 2014
Thank you for taking the time out of your busy schedule to review our property. We always do our best to ensure that our services exceed your expectations. We are happy that you were pleased with our accommodations during your stay. It was a pleasure to serve you, we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Inn Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#8 Family Hotel in Cleveland
#17 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Orbitz, Priceline, Hotels.com and Agoda so you can book your Comfort Inn Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio

Owners: What's your side of the story?

If you own or manage Comfort Inn Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.