I booked this hotel for my Mom and I after we learned that my Dad had complications from surgery at the Cleveland Clinic, requiring a longer stay than originally planned. After several hour long drives back and forth from the suburbs, we chose this hotel for the convenient location and free shuttle to the clinic. The room was clean and well equipped for a basic hotel room, with comfortable beds and fluffy, plush pillows. Continental breakfast was good and laundry machines worked fine. We were anxious because we were originally only able to book two nights, but Sharon at the front desk put us on a waiting list and was able to extend our stay for "as long as necessary." This was very helpful and reassuring when dealing with an uncertain discharge date. Shelia and Nikita were also attentive to our questions about parking (free for Cleveland Clinic customers), scheduling, and addressed problems with our key cards very quickly. All of the shuttle drivers were on time, very cautious, friendly, and patient with my mother who sometimes requires assistance with getting in and out of the shuttle. We received an amazing discount for our affiliation with the Cleveland Clinic (need to book over phone/in person to receive, not available over internet). All in all, if you or a family member is getting treatment at the Cleveland Clinic and you want affordable, close proximity, this is the place to be.Though this hotel is not advertised on the Cleveland Clinic's website, it is by far the best deal you will find in the immediate area. Highly recommended.
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