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Comfort Inn Downtown: Traveler Reviews

2.0 of 5
1800 Euclid Avenue, Cleveland, OH 44115
Hotel amenities
Comfort Inn Downtown
Ranked #21 of 33 hotels in Cleveland
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128 reviews from our community

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Date Rating
Connellsville, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
“Very Pleasant Stay”
5 of 5 stars Reviewed November 9, 2012

I had to come to town due to a visit to the Cleveland Clinic. The front desk staff was very friendly and helpful, recommended a VERY nice Italian restaurant nearby to have a late dinner. The room was very clean, the bed was comfortable. The hotel smelled clean NO SMOKING BIG PLUS! The parking is a bit crowded but there is an attendant on duty 24 hours which made me feel safe. The area was pretty and the police patrolled frequently, I felt safe. Breakfast was delicious. Coffee was hot and fresh all the time. Water was SUPER HOT and pressure was good for shower. I would recommend to friends and I will be staying again when I have to come back in January. They also took cash, with a deposit instead of making me put a hold on my debit/credit. Which I like. Kudos (didnt use the pool too cold so I can't rate.

Room Tip: Our room was as soon as you get off elevator, some noise but not too bad.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Denise S about Comfort Inn Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
106 helpful votes 106 helpful votes
“Great location for a visit to R&R HoF - easy parking”
4 of 5 stars Reviewed October 28, 2012

We were very happy with our one night stay - the staff was very pleasant and the location was terrific for our visit to the R&R Hall of Fame - easy on/off access to I90 as well. Another reviewer mentioned thin walls and noise - we didn't experience that. And we found the parking lot very easy to use and convenient.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ElizabethS about Comfort Inn Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“Get what you pay for”
2 of 5 stars Reviewed October 27, 2012

Was in town for an important interview at Cleveland Clinic. All hotels on the Cleveland Clinic campus were sold out for the night. Was unable to sleep for almost the entire night due to very thin walls (can hear guests in rooms next door, above/below you, TV noise from other rooms, can even hear other guests using the shower). Worst possible situation the night before an important interview. Rooms dimly lit. Bathrooms with very little space. Parking situation is horrible and dangerous. The parking garage they have for you is tiny, with few spots, and is very narrow and tortuous to navigate through. If you are a business traveler, I would avoid this place if at all possible.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Richard K about Comfort Inn Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this review
March 30, 2013
Thank you for taking the time to let us know about your most recent stay at our hotel. When any guest has a less-than-satisfactory experience with us, we take it personally, and we take action. We strive to fulfill every guest’s needs while staying in our hotel, and we regret not meeting that standard for you during your time with us. Your specific comments are genuinely appreciated and will be addressed in our next staff meeting. Again, I want to assure you that your insight will help us do a better job in the future for you and all our guests at the Comfort INN

Thank you,

Max Baire
Asst GM.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Athens, Ohio
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“No frills, close to the Clinic”
3 of 5 stars Reviewed October 18, 2012

The price is right - 79/night when I stayed in early October. However, for what you get, I'd call the value 'fair.'

It is only 3-5 miles from the Cleveland Clinic, and it seems like a lot of people use it for that reason. There is also a shuttle (when its not being used by others) that offers transport to and from the Clinic.

Parking is 7.50/night and is a little hard to get in and out of, but not unreasonable in either regard.

The staff was friendly and helpful.

The facility is quite dated and is not in the greatest neighborhood (neither is the Cleveland Clinic). The rooms are in terrible need of being updated, but they are clean and comfortable otherwise.

The hotel has a free breakfast, but I would rate it below average compared to other free breakfasts offered by similar hotels. It has some standard items such as waffle machines, cereals, juices, coffees, yogurt, eggs, etc, Breakfast is served in a small area, and it was crowded both times I went. Breakfast is also supposedly served until 9:30A, but by 9AM on one day they were out of eggs, sausage, and waffle batter, and the staff advised they were not replacing it as they were done at 9:30A. I'm not sure why they don't advertise until 9A if that is the case...

The room and hotel worked fine for what we needed it for - a place to crash when not at the Clinic with a family member. If you are looking for a relaxing place or any quality in amenities whatsoever, I'd pass on this one.

Room Tip: I stayed in two different rooms - both were exactly the same. One room was very near the elevators...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Beta7 about Comfort Inn Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this review
October 21, 2012
Thank you so very much for your kind words about the Comfort Inn! We strive to fulfill every guest’s needs while staying in our hotel, offering a...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Freedom, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good for the Price”
3 of 5 stars Reviewed October 18, 2012

The bed was very comfortable and the place was clean. Which is the most important thing to me. Bathroom could use a bit of updating and the breakfast was your usual hotel fare. The staff couldn't have been nicer or more helpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by PennStater50 for Cleveland
Ask PennStater50 about Comfort Inn Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnrichfield, Manager at Comfort Inn Downtown, responded to this review
October 21, 2012
Thank you so very much for your kind words about the Comfort Inn! We strive to fulfill every guest’s needs while staying in our hotel, offering a comfortable home away from home that you can look forward to at the end of your day. We understand that it takes an extra effort to express your opinion for our hard work, and we look forward to returning the favor on your next stay at our hotel. Your specific comments are genuinely appreciated and will be discussed in our next staff meeting. We’re grateful for your insight and we’re eager to serve you in the future. (104 words)
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Additional Information about Comfort Inn Downtown

Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Downtown Hotel
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Address: 1800 Euclid Avenue, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Amenities:
Business Center Fitness Center Free Breakfast Pets Allowed Restaurant
Hotel Style:
#14 Business Hotels in Cleveland
Price Range: $$
Hotel Class:2 star (2*)
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