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“Not bad but has some quirks” 3 of 5 stars
Review of Glidden House Inn

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Glidden House Inn
3.5 of 5 Hotel   |   1901 Ford Dr., Cleveland, OH 44106   |  
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Ranked #5 of 35 Hotels in Cleveland
Certificate of Excellence
Hampshire
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not bad but has some quirks”
3 of 5 stars Reviewed September 5, 2009

Stayed in a suite with my wife. Room standard as such is not bad although there is nowhere to hang any items in the bathroom (no hooks AT ALL) and no mirrors outside of bathroom (but TWO 42" LG TV's, one per person I guess). Found one bathrobe in the room, needed another. Pressed "Guest Services" on the phone. After 2 minutes of long beeps got answering machine with "Please leave your name and number and we will call you back"..... Didn't know whether to laugh or cry. Went down to the reception and asked the girl there for a second bathrobe. She said they allocated one bathrobe per room and that was it.... Laughed my guts out. Tried to get to the manager but he was not there. So.. the place can be .. um...strange. The bar service was great though, and the bartender Ed was absolute top notch and very helpful, may thanx. The room service is provided by a hellhole next door called Sergio's. You can also go there for dinner if you like extreme sports. My advice though is: avoid at all costs, the place is a culinary nightmare. The "French" Albatros two minutes away is a much better bet, but book early. Overall a varied experience but then we are not exactly in Bangkok here.

  • Stayed August 2009, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
    256
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    29
    13
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
New York City, New York
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed August 15, 2009

My hosts booked me at the Glidden House, and overall it's a great hotel. However, I did find it just a tad disappointing after perusing their website, which emphasizes the historic character and uniqueness. It almost sounds more like a big B&B from the name. They do serve a sumptuous and elegant breakfast, and much of the building is historic, but the main section is pretty much a nice, but standard, hotel. The rooms are comfortable, but just like those in the nicer chain hotels. The service was inconsistent. The doorman just stared at me as I opened the door myself and rolled in my own luggage, but the bartender was friendly (I was the only customer that evening). The location is perfect for the elegant downtown spots and museums, as well as the university.

  • Stayed December 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Niagara, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 7, 2009

A top quality small hotel where you can park your car for free and walk one block to an art gallery. historical museum, botanical garden with 18,000 sq. ft. of greenhouse, and a natural history musem. James (consierge) was terriffic in supplying ideas. Behind the hotel is a pub (Broken Spider) with live music, and behind it is a French restaruant.
A short drive away is President Garfield's Memorial and the Wade Chapel which has an amazing stained glass window and mosaic murals.
The breakfast was served in the Glidden's original dining room.
This is a great place for a mini-holiday!

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2009

We stayed two nights at the Glidden and were fortunate enough to be in a room in the original part of the house right above the front door which meant that the room was unusual -interestingly so- in shape. Bathroom was huge and well appointed with a glorious shower. Breakfast, in the original conservatory and dining room, offered every reasonable choice. The concierge helped us to book a table at an excellent restaurant. Shuttle around University Circle area stops right outside the hotel and makes a trip into downtown on RTA perfectly feasible and convenient. While not wishing to be silly, we found that providing thirteen assorted pillows and cushions on the bed was excessive. There are excellent restaurants fifteen minutes walk away in Little Italy; Sergio's next door is overpriced, overhyped and distinctly underwhelming.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 19, 2009

I went to school at Case Western, so I was very excited to finally stay at the Glidden House. Unfortunately, the experience turned into a nightmare. They put us in a room next to a large white tent, and my immediate thought was that they had just had a wedding there the night before. I was wrong. The wedding was that night. When the music started, I spoke to the front desk because it was extremely loud, and they assured me that the music would stop around 10 pm. At 10:30 pm, I called the desk again and the front desk was again unhelpful. This time, they put me in contact with the wedding coordinator, who apologized, but promised it would absolutely end at 11:00 pm. At 11:30 pm, I called the front desk yet again, and this time, they were finally able to shut down the music. I had so many problems with this incident - they never should have put us in a room next to the tent. They should have at least warned us that the wedding was going to happen that night, and given us the choice of going to another hotel. They ABSOLUTELY have shut down the music at 10:00 pm as they had originally promised. Traveling with two young children is hard enough, but it was excruciating with the horrible singer going on and on until 11:30 at night. The staff reaction to my complaint was essentially a shoulder shrug. The next morning, they were unwilling to do anything for us. I expected far more from the Glidden House.

  • Stayed August 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
verona, ny
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2009

Everything about the Glidden House made for a nice trip. The location was easy to get to. the room was nicely furnnished, the bed was comfortable, there were eco friendly choices in regards to bedding and bath needs, the shower spray was strong.
We found that James, the concirerge, made the tripperfectg. He took time talking to us to learn our interests and then guided us to attractions and restaurants that suited our needs and tastes. He was wonderful! The breakfast was yummy as well the staff, Andre, and the team were very accomadating. The Glidden House was the site of 2 weddings during our stay but other than the festiveness the activity didn't have any negative impact on our stay....we cou.ldn't even hear the comings and goings in our room!
When there do not hesitate in checking out "the Barking Spider" bar that is right behind the Glidden's parking lot...a funky little joint with local people, local beer and local talent!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2009

Beware, this hotel will try to "walk" you to a hotel on the other side of the city (10 miles away) and only "find" something closer if you insist. Caveat emptor.

  • Stayed June 2009, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glidden House Inn

Address: 1901 Ford Dr., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Cleveland
#6 Romantic Hotel in Cleveland
#9 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Glidden House Inn 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Glidden House Hotel in Cleveland Ohio is a stunning and beautiful historical mansion built in 1910; The Glidden House is a full-service boutique hotel conveniently located on the campus of Case Western Reserve University. Glidden House offers guests a rare mix, an opportunity to indulge in both historical luxury and modern convenience with easy access to all that Cleveland, Ohio has to offer.The friendly and experienced staff strives daily to make your stay memorable and comfortable; it's much like staying with friends! ... more   less 
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Also Known As:
Glidden House Hotel Cleveland
Glidden Hotel Cleveland
Glidden House Inn Cleveland, Ohio

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