Stayed in a suite with my wife. Room standard as such is not bad although there is nowhere to hang any items in the bathroom (no hooks AT ALL) and no mirrors outside of bathroom (but TWO 42" LG TV's, one per person I guess). Found one bathrobe in the room, needed another. Pressed "Guest Services" on the phone. After 2 minutes of long beeps got answering machine with "Please leave your name and number and we will call you back"..... Didn't know whether to laugh or cry. Went down to the reception and asked the girl there for a second bathrobe. She said they allocated one bathrobe per room and that was it.... Laughed my guts out. Tried to get to the manager but he was not there. So.. the place can be .. um...strange. The bar service was great though, and the bartender Ed was absolute top notch and very helpful, may thanx. The room service is provided by a hellhole next door called Sergio's. You can also go there for dinner if you like extreme sports. My advice though is: avoid at all costs, the place is a culinary nightmare. The "French" Albatros two minutes away is a much better bet, but book early. Overall a varied experience but then we are not exactly in Bangkok here.