Stayed at the Glidden House earlier this month, my first visit. Charming old place that is very clean and well maintained. Staff was very friendly and helpful, but not intrusive. Morning breakfast buffet had everything we needed (and I'm gluten- and dairy-free). Beautiful neighborhood, and all the University Circle museums are in walking distance. My only minor disappointment is that there's no refrigerator in the room, something I've come to rely on. Glidden House will definitely be my place to stay when in Cleveland - if it's not full!