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“Fantastic Stay” 5 of 5 stars
Review of Glidden House Inn

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Glidden House Inn
3.5 of 5 Hotel   |   1901 Ford Dr., Cleveland, OH 44106   |  
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Hotel amenities
Ranked #1 of 33 hotels in Cleveland
Ocean Springs, Mississippi, USA
1 review
7 helpful votes 7 helpful votes
“Fantastic Stay”
5 of 5 stars Reviewed October 14, 2013

I stayed at this Inn for a gardening conference, and I was constantly impressed. The quality of the artwork in the hotel was amazing! It was spotlessly clean, everywhere and very well decorated. The breakfast was lovely and we really enjoyed the little bar in the evenings. We also loved the restaurant next door. Within walking distance to EVERYTHING, this hotel is a destination in itself.

Stayed July 2013, traveled on business
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
New York City
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 13, 2013

Glidden House is a real find in Cleveland located near several museums and the Botanical Garden (and I mean walking distance). It is a charming small hotel with very comfortable though not lavish rooms at an affordable price. There is a small bar and in the mornings a quite nice buffet breakfast is offered which is included in the room price. And next door is a very good restaurant.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernardsville, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 13, 2013

My husband booked this hotel as part of a surprise trip for our 25th wedding anniversary. We were going to see Michael Stanley & the Resonators in concert at Packard Music Hall on a Saturday night. We drove out the night before so we would have time to visit the Rock and Roll Hall of Fame. We loved this hotel. Located basically on the campus of Case Western Reserve University, it was an easy walk to many different venues. We visited the Western Reserve Historical Society/Crawford Auto-Aviation Museum which was a short walk from the hotel. It was a great way to spend a few hours on a sunny afternoon. The Cleveland Botanical Garden and many other Museums were also within walking distance.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed October 10, 2013

Myself and a colleague stayed at Glidden House due to the great reviews and price. We were there for 4 nights on a business trip. It is located in a great area and I highly recommend L'Albatrose resturant close by for a meal.
What ruined this trip and means I can not recommend Glidden House to anyone - including our company who we have advised to never send people there again is the way they dealt with a theft from our room.
On departing the hotel it was apparent that a wrapped gift from a notable jewellery store had been stoeln. 4 phone calls later, voice messages left there was no assistance or returned calls. My colleague had to get in a taxi and return to the hotel in person to get anyone to talk to her. They of course denied any wrong doing and promised an investigation...2 weeks back in home country and no correspondence from the hotel at all. Of course this gift was taken by people who had access to the room - housekeeping or otherwise. The fact they have not even been in contact or returning emails shows their poor customer service. Any hotel with any respect for their customers and their reputation would offer compensation and if promise an investigation would not just ignore further emails and hope the matter goes away.
If staff can not be trusted then safes should be installed in all rooms - for future travellers ensure you padlock everything in your bag every day!
The reputation of this hotel relied on how they dealt with this situation - ignoring phone calls, emails and showing zero interest in the matter of criminal theft is appalling.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2013

On the edge of Case Western University's campus, this is also well-located for museum lovers as it's easy to walk to the Cleveland Museum of Art, Natural History Museum & the Museum of Contemporary Art. It's also a stone's throw from the botanical conservatory. It's caddy-corner from the Lewis business management building designed by Frank Gehry.

The room was well appointed and comfortable, though I'd not stay in a 1st floor room again because we needed to adjust the blinds for privacy and were advised not to open the windows. But the air system is quite good.

The building is on the National Register of Historic Places and the front part of the building is a pleasure to be in. The rest is fine too and carries a tastefully historic feeling.

The full breakfast buffet is tasty and offers a good variety.

The housekeeper could have washed the marble counter beneath the coffee pot & ice bucket instead of just around it. Ditto for the tissue box and toiletries tray in the bathroom; also the exposed pipe under the sink needed a good dusting. But the wainscoting, floor moldings, furniture and carpet corners were clean.

Book a table for the nearby restaurant, L'Albatross. Casual atmosphere with food so good that we ate there both nights of our stay. Good wine list too.

Room Tip: Ask for a 2nf floor room.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 2, 2013

This hotel is lovely. Incredibly convenient to Case Western. Staff is friendly and the breakfast is wonderful. It is quiet and relaxing and walking distance to everything. The rooms are comfortable. All in all a nice play to stay if you are in the University Circle area or visiting a child at Case.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Ohio
Top Contributor
56 reviews 56 reviews
4 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 2, 2013

The Glidden House Hotel far exceeded my expectations and my expectations were high indeed from reading their material and advertisements. The hotel is grand, something out of dreams or an old movie but it is the staff there who made my visit so very special. I had never before visited Cleveland and yet James very quietly and expertly made me feel right at home with directions and meals and transportation by private car, less expensive than parking would have been had we driven to our destination. The hotel was busy, yet James and other staff made me feel as though I was their only guest.

Room Tip: We had a room accessible for one using a wheelchair. We did not need this room but it was open. Ev...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glidden House Inn

Address: 1901 Ford Dr., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cleveland
#2 Business Hotel in Cleveland
#8 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Glidden House Inn 3.5*
Reservation Options:
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Also Known As:
Glidden House Hotel Cleveland
Glidden Hotel Cleveland
Glidden House Inn Cleveland, Ohio

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