We had planned on arriving to the inn between 3 and 4 (check-in begins at 3). At 2:59, I received a call from a man saying he would be leaving my key on the front desk and that I could show myself to my room. The inn was in the middle of nowhere, there were no guests and no workers there for our first night's stay, and the inn was poorly lit and quite creepy. We were left with no contact number in case of emergency and we didn't encounter any other people until going downstairs the next morning (there was one lady working in the office). I would not EVER recommend staying here. Not worth the cost (even with the LivingSocial deal I got).
- Official Description (provided by the hotel):
- When you enter the gates of Hillbrook, one experiences the sudden disappearance of everyday cares. The Club seems a world away, yet it's just 30 minutes from downtown Cleveland and 5 minutes away from the picturesque historical downtown Chagrin Falls. ... more less
- Also Known As:
- Hillbrook Club Hotel Chagrin Falls
- The Club At Hillbrook Chagrin Falls, Ohio