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“Great staff, very reasonable price!” 5 of 5 stars
Review of Holiday Inn Express Dayton - Centerville

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Holiday Inn Express Dayton - Centerville
2.5 of 5 Hotel   |   5655 Wilmington Pike, Centerville, OH 45459   |  
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Ranked #1 of 1 Hotels in Centerville
Perth, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Great staff, very reasonable price!”
5 of 5 stars Reviewed July 19, 2014

The staff here just make this hotel special, great service from smiling faces.
Convenient shuttle service, solid breakfast.
If you want room service, this hotel does not offer it however it has some arrangements with local restaurants that deliver.
If you travel to Dayton definitely short list this hotel!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, July 22, 2014
Thank you Adam E from Australia,
You are right about how much difference a smiling staff can make.
We are very proud that we have been able to attract and keep the most caring, friendly and capable hotel staff in Dayton. Sure, we offer a superior product, a solid breakfast, and everythng a traveler can want. But everyone here, from Housekeeping to the Front Desk, can equally be given credit for building and maintaining the highest occupancy of any hotel in the region.
We do appreciate your business Adam E.
Bill Thomas
General Manager
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107 reviews from our community

Traveler rating
    77
    19
    3
    4
    4
See reviews for
45
13
5
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Honolulu, Hawaii
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed here for the 4th of July weekend. Very solid HIE with free breakfast, parking, and WiFi. Equipped with a microwave oven, mini-refrigerator, flat-screen TV, & recliner seat in the room. Indoor pool & business center. Fitness room was a little small with 2 treadmills, but that didn't detract from all of the venue's positive attributes. I'm glad I selected this hotel for my Dayton stay. Definitely recommend and will repeat whenever my travels take me to this area in the future!

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solon, Ohio
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

Hidden in the back of a shopping area is a very surprising gem of a HIE. The room was extremely clean, and the front desk especially Rob was cordial, professional and extremely helpful to our needs. The mattresses which can be too or too soft we're just right. The breakfast was better than most HIE we have visited. Also within walking distance to several restaurants. A great value.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, June 16, 2014
Thank you for the very kind words Edgemore from Solon.
Rob is now a bit gitty after seeing his name mentioned on a national website.
His hat size went up few notches.
I got a bit gitty myself when you, Papa Bear, referred to the bed as not too soft but just right!
I have to tell you that itis nice to have someone as well traveled as you to recognize our hard work.
Thank you,
Bill Thomas
General Manager
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Tuckerton, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014

A very unassuming hotel in the middle of a small outdoor shopping center. Although it is small in comparison to large Holiday Inn's, one can be assured that there is nothing missing.

From the moment you check in, the friendly staff is ready to take care of you as their guest and patron. The hotel is extremely clean and has just been newly decorated. It has an indoor pool, jacuzzi, and exercise room. There is also a special room for small group meetings. Free WiFi.

These accomodations come complete with a full self serve breakfast, pancakes, scramble eggs, toast, sausage, biscuits and gravy, etc. Fresh piping hot coffee and four choices of juice, as well as yogurt and buns.

Paul at the front desk is extremely pleasant and eager to assist you.

Room Tip: Rooms on the second and third floor are away from the pool, jacuzzi and meeting area.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, June 3, 2014
Thank you for all the kind words Patti.
It's like I have a new salesperson working for us!
I will surely pass on your comments to Paul and the rest of the staff.
Thank you for loving the hotel as much as we do.
Bill Thomas
General Manager
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São Paulo, São Paulo, Brazil
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 29, 2014

We got a superb treatment during the check in.The hotel was full because some cheer leading competition. I got a wheelchair accessible room. Due to that, the bathroom was enormous. The problem was that the floor always get wet because there is no floor level diference to retain the water (for wheel chair accesibility).
I liked that the fitness center is too small, but it is open 24h. No problem to use the treadmill at 5.30AM.
Fair breakfast, included in the price,

Room Tip: Accessible room is huge.
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, June 3, 2014
Hello Roberto,
It sounds like you were here during a very busy time.
We only have one room like the one that you were assigned.
You must have been the last available reservation in for the day.
I am like you, I prefer a shower in an enclosed space, but you must admit how much more convenient this type of shower is for someone in a wheelchair.
I am glad you feel that we delivered 'supreme service.' You enjoyed the fitness center and the breakfast.
With all the nice things you had to say, I am surprised that you ranked us with only 3 stars.
Forgive me, but I am not used to being scored that low.
I do hope that you find yourself in our hotel again. I would like the opportunity to earn a higher score.
Thank you Roberto, we do apprciate your business.
Bill Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zionsville, Indiana, United States
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

My wife, I and our three kids stayed here for a night while visiting family in the area. This was our 2nd stay. While this is not a fancy place, there is a lot to like - great rates, free wifi, cleanliness, nice breakfast offering and some nice customer focused touches (wine and soft drinks the night we checked in and Easter candy on Easter morning). The front desk staff was eager to be helpful and earnestly cared whether we had a good visit. Very nice place with easy access to the south Dayton suburbs.

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, April 22, 2014
You don't waste any time MJN63, it is great for us to read your review and we are still putting our Easter stuff away.
It was simply a beautiful Easter weekend here in Dayton.
I am glad you and your family were able to join us.
Yes, yes, yes, the Easter Bunny did make a stop at the hotel, but what you may not know is that the Tooth Fairy showed up too for another special guest.
Please do join us again.
Bill Thomas
General Manager
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Daphne, Alabama
1 review
5 of 5 stars Reviewed April 16, 2014

I've been to many hotels and this is by far the most friendly, helpful, and pleasant hotel staff I encountered! I don't usually write review but they need to know that they are doing an awesome job. See you next year during the WGI World Championships' week!

NB the front hotel rooms' view is not glamorous but don't judge a book by its cover!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill T, General Manager at Holiday Inn Express Dayton - Centerville, responded to this review, April 18, 2014
Hello Sophie L,
Winterguard Championship Week...what a fun time to be in Dayton. It's a lot of fun for us too, to be part of such a prestigious event. We were so excited to be the host hotel for the World Percussion Champions. The kids work so hard to get here, it makes us proud to be included.
Thank you for the business. I will be sure to share your compliments on to everyone here.
Until next year!
Bill Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Dayton - Centerville

Address: 5655 Wilmington Pike, Centerville, OH 45459
Phone Number:
Location: United States > Ohio > Centerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Centerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Dayton - Centerville 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Dayton-Centerville, Ohio invites you to experience our award-winning guest service, gracious hospitality and outstanding quality. Whether you are planning a fun-filled family vacation, corporate meeting, memory-making event or a relaxing getaway, the Holiday Inn Express Hotel & Suites Dayton, Ohio is the place to stay real. Located directly off I-675 with easy access to I-70, I-75 and US 35, the Holiday Inn Express Hotel & Suites is very convenient for shopping at The Greene, skateboarding at Kettering Skate Plaza, or to spend a fun exciting day exploring the United States Air Force Museum. We are very convenient to the office parks of Reynolds & Reynolds, Kodak Versamark, Woolpert, GE and Delphi. We are Located just 15 miles from Wright Patterson Air Force Base. Relax and enjoy the refreshing indoor pool and hot tub at the hotel. Enjoy the new Express Start breakfast bar that includes hot items such as eggs, breakfast meats, biscuits and gravy and fresh made to order pancakes! Be sure to come and see just how it feels to stay real and be loved! ... more   less 
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Also Known As:
Holiday Inn Express Dayton-Centerville Hotel Centerville
Holiday Inn Express Centerville
Holiday Inn Centerville
Centerville Holiday Inn
Holiday Inn Express Dayton - Centerville Ohio

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