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“thank you!” 5 of 5 stars
Review of Holiday Inn Express Celina

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Holiday Inn Express Celina
2.5 of 5 Hotel   |   2020 Holiday Drive, Celina, OH 45822   |  
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Ranked #1 of 3 hotels in Celina
Lexington, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“thank you!”
5 of 5 stars Reviewed June 9, 2012

We only spent one night, June 8, 2012, but were very satisfied. It was reasonably quiet, we requested 2nd floor room per reviews, very clean, beds were comfortable, staff was very nice, breakfast selection was good. It was nicely appointed and updated, very important to us. Nothing was "jury-rigged". Some hotel owners don't put money back into the place, this one did. We like that.

My only complaint was that the bathroom drain control, though new, wouldn't allow the tub to drain without shoving something under it to keep it open. Room 202. Small issue in the scheme of things.

Thank you for a very pleasant surprise.

Mik and Trish

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, June 11, 2012
Thank you so much for taking the time to let us know about your stay at our facility. We greatly appreciate all comments because they let us know how we are doing and where we can improve.
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39 people have reviewed this hotel

Traveler rating
    13
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    8
    5
    2
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Escanaba, Michigan
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 24, 2012

The staff at the hotel was very helpful with everything that we needed. The rooms were very clean and nicely furnished. If I return to this area I will definitely book a room at this hotel again.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, April 26, 2012
Thank you for taking the time to tell us about your experience. We are so pleased that you enjoyed your stay at the Holiday Inn Express Celina and look forward to your return visit at a future date.
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Westminster, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2012

We stayed here for three nights in January of 2012. The rooms were clean and warm, and overall pretty good. Breakfast was very good. The selections included hard-boiled eggs, scrambled eggs, bacon or ham, biscuits and gravy, cereals, and multiple types of bread. The only fruit available was bananas. The staff was also very friendly and professional. The only problem with the room was the noise. The heater was very loud, and even when we turned it off we could hear the heaters cycling on and off in the neighboring rooms. We could also hear the TVs from the neighboring rooms. We stayed on the second floor, so we didn't hear anyone above us, but the room was still very loud.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, March 27, 2012
I want to thank you for sharing your experience at our facility and to apologize about the noisy HVAC during the evening. We are currently performing prevenative maintenance on our equipment to hopes to keep it as quiet as possible. Thank you.
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Benton Harbor, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 19, 2012 via mobile

Party above us and next to the stairs think its all wood construction so easy to hear top floor worst night ever in hotel staff did nothing manager no help either

  • Stayed April 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, March 27, 2012
I want to thank you for taking the time to share your experience with us. All guest's experiences, the good and the bad, are very helpful to our future succes. I do apologize that your experience here was dissappointing to say the least and I am aware that depending on the group in house it can get loud. Since your stay, we have implemented new guidelines for our staff in handling noise control. Thank you again for your willingness to share.
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Edgerton, Ohio
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 22, 2011

This was a last resort stay late at night traveling to Ohio. We paid the highest rate for any Holiday Inn Express we have ever stayed at in the US Period! Staff were friendly enough however, the bathroom left a bit to be desired especially when my wife had to clean some mold off the shower curtain. If you are going to get charged $115/night I think that you would expect better! We did not complain to the front desk becasue these days that just seems to be a waste of time and nothing gets done. Would not stay here again!!

Room Tip: Don't stay here!
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  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, September 28, 2011
I want to thank you for sharing your experience with us. So many guest do not take the time to let us know how we are doing. Without this information, we assume that we are providing the kind of service that our guests require and deserve. With that in mind, I would like to apologize for the lack of care that was taken in the preparation of your room. It is completely unsatisfactory to our standards and shouldn't have happened. This has been addressed in housekeeping and the proper steps are being taken to resolve this issue. Again thank you for sharing your experience with us and please rest assured that our staff will be working twice as hard to achieve that perfect guest experience everytime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huber Heights, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 15, 2011

The Holiday Inn Express in Celina Ohio is an acceptable hotel. The room was average in its furnishings. The wi-fi internet worked. The bed was reasonably comfortable. My room was cleaned every day. And the hotel was relatively quiet at night.

The only problems I had were: 1) the air conditioner's condensation line was backed up and was dripping on the floor near the unit. It made the carpet soaked and smell like must. 2) The walls and floors are not sound proof at all. I didn't necessarily want to get up at 5.30 am, but I could not sleep through the people above me getting up, moving around and taking a shower at 5.30. Additionally, I could hear the conversations of the individuals in the rooms next to me.

That said, I think that this hotel is probably the best one in Celina. The hotel functions as a business hotel well but not as a tourist destination.

Room Tip: The room are all pretty much the same.
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  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, August 17, 2011
Thank you for letting us know about your stay at our facility. It greatly helps to know what we are doing well and what we need to work on. Just a suggestion for all my guests, if a quiet room is needed please request the 2nd floor. Thank you again. Your opinion is valued.
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Eau Claire, WI
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2011

For a trip to visit family, we stayed four nights. The room appeared to have been recently updated and the whole motel seemed fresh and cared for. The staff were all VERY nice and always helpful. I liked how clean and attended the breakfast room was.

A couple of small dissatisfactions…We were delighted with the first floor room, but in the night if someone walked around in the room above us, it sounded like they were in the room with us. The first time I heard it, I thought my husband had gotten up and was walking about in the room—it was rather odd.

Also, I was a bit surprised, that although I tipped daily, the floors were not vacuumed daily and some things, like the lamps were dusty, that sort of thing. Also they are pretty aggressive about not wanting to change your sheets and would like you to reuse your towels. When we arrived, there were two very worn down rolls of tp in the bathroom and they were never replenished. We ran out of toilet paper the morning we left and had to use Kleenex.

AND please get a better assortment of TV stations....a very budget selection.

But overall, it was fine, the staff were all lovely, and since it is the only viable chain motel in this resort town, I’m sure we will stay again.

Room Tip: If you want several days here -- book early.
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIECelina, General Manager at Holiday Inn Express Celina, responded to this review, June 21, 2011
Thank you for your input. Your comments are greatly appreciated and will be used for training purposes. I am glad that you and your family enjoyed your stay. I hope to see you back sometime in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Celina

Address: 2020 Holiday Drive, Celina, OH 45822
Phone Number:
Location: United States > Ohio > Celina
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Celina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Celina 2.5*
Official Description (provided by the hotel):
Among the rich farmland of western Ohio, the Holiday Inn Express(R) Hotel Celina has a location with an ideal setting to meet the needs of business and leisure guests. Adjacent to most local industries and close to all of the attractions in Celina, Ohio, this hotel's location is perfect for every traveler. There are a number of corporate destinations that are easily reached from the hotel. Celina, Ohio and its surrounding area include companies like Crown Equipment, Celina Insurance Group, Fanning Howey, CAPT, Reynolds and Reynolds and R.J. Corman. Commuting to businesses is made easy, as well, thanks to the hotel's proximity to State Route 29. Plenty of leisure activities are just a short drive from the hotel. Celina, Ohio hosts numerous summer festivals and country music concerts each year. Fox's Den Golf Course is located right next to the hotel and is open to the public. Guests can go fishing or boating at Grand Lake St Marys State Park nearby or visit students at Wright State University - Lake Campus. Visitors can also head over to Eldora Speedway and get their adrenaline pumping. The Holiday Inn Express(R) Celina hotel has a beautiful, relaxing indoor pool and whirlpool, as well as the complimentary, hot Express Start Breakfast Bar. If you need to work out, just ask the Front Desk for a free pass to the local YMCA. When you visit Celina, take advantage of the convenience we offer. ... more   less 
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Also Known As:
Holiday Inn Express Celina Hotel Celina
Celina Holiday Inn
Holiday Inn Celina
Holiday Inn Express Celina Ohio

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