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“More than adequate, decent value” 3 of 5 stars
Review of Comfort Inn - Hall of Fame

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Comfort Inn - Hall of Fame
2.5 of 5 Hotel   |   5345 Broadmoor Circle, NW, Canton, OH 44709   |  
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Ranked #7 of 17 Hotels in Canton
OHIO
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“More than adequate, decent value”
3 of 5 stars Reviewed February 17, 2013

They seemed to have cleaned up and remodeled some areas. The staff was cordial. Breakfast was fine, free. Room was clean. Fridge, microwave. No complaints. Thin walls, but it's an inexpensive hotel. Our son's swim team stayed here as well and the conference room was conveniently utilized for catered meals.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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95 reviews from our community

Traveler rating
    32
    31
    15
    11
    6
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2013

Clean, bright, in good repair. I know that Comfort Inns vary in quality, but this one was well kept. Good bed, bright hallway, friendly staff. Bacon, scrambled eggs, and waffles for breakfast as well as the usual bagels, cereal, and yogurt. I'd definitely stay again.

I had a corner room in low travel season and enjoyed a quiet stay. Might be noisier when the hotel is more fully occupied.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia Beach, Virginia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 27, 2012

This hotel is an old Signature Inn that does need some updating. However, it is still in Ok condition and does allow dogs to stay for a nominal charge. Heating units are good, beds are comfortable and pillows are soft. Convenient location off Interstate 77 near Belden Village Mall and close to Pro Football Hall of Fame. Staff was friendly and accomodating. Did not tsya for beakfast so I cannot comment on that.

Room Tip: One area of the hotel is reserved for pets. Great idea to keep all in one area.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Apollo, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 7, 2012

Really convenient location......right off of I-77. It's minutes away from great shopping at Belden Village as well as other shopping centers. LOTS of restaurants and Football Hall of Fame. Rooms were large and clean. The staff was friendly and breakfast was very nice.......waffles, hard-boiled eggs, scrambled eggs, bacon, cereal, muffins, fruit, etc etc. We have stayed there before and will do so again. Only reason not to get five stars.....it's not in Disney World. :-)

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vail, Colorado
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 29, 2012

Good location ... clean, spacious room ... free wifi and OK breakfast.
Easy access to shopping and dining as well as the Hall of Fame and very close to I-77.
Good price at this time of year ... staff friendly anmd accomodating, especially Mandy at the front desk.
I am in Canton twice a year ... always stay here.

Room Tip: Get a room near, next to the elevator.
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Myrtle Beach, South Carolina
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 25, 2012

My husband and I booked this room and was not disappointed. We could have gotten a cheaper rate if we had prepaid but then it would have not been refunded if we had canceled. The room was clean and quiet. The free wi-fi is a plus. The hot breakfast was okay; the oatmeal was instant and there was no microwave to cook it in. I was disappointed that I couldn't get a refrigerator for the room. The location is very convenient- close to the mall and access to the highway. I liked the fact that we could get both the Wall Street Journal and USA Today for free.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jim S, Owner at Comfort Inn - Hall of Fame, responded to this review, October 29, 2012
Thank You for staying with us. I will look at providing a microwave in our breakfast area if i can find space to place one. Our breakfast attendants can happily assist you with providing very hot water in the meantime. By the way we do have room upgrades available with microwaves and fridges. We look forward to your next stay with us.

Jim Snyder
General Manager
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Deep in the Heart
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 19, 2012

On arrival, I found our room had a Queen bed rather than a King as we had reserved. I telephoned the front desk to let them know and see if a switch would be possible. This was not possible, however, rather than apologize for this disappointment and attempt to make things right in some way, the young man that I spoke with simply proffered an excuse that another guest had "overstayed" and as a result the rooms had been changed. He didn't say, "tough luck," but he might as well have for the complete lack of empathy he showed. I found his attitude unprofessional and felt very unwelcome.

I can certainly understand rooms becoming unavailable. It was their eagerness to blame guests for problems and unwillingness to take responsibility for their own establishment that was so unsatisfactory. Emails to management (****reed@snbhotels.com on Sep 28, and ***OH440@choicehotels.com Oct 3) and a comment on the choicehotels web form have gone unanswered. There was a card in our room explaining this hotel's Commitment to Satisfaction, and how we ought to bring anything wrong to their attention promptly, so they could correct it. I did, three times, and their staff showed an utter lack of interest in our satisfaction.

Housekeeping was attentive, and furnishings were serviceable. Breakfast was sub-par, with watery powdered eggs and slimy thin bacon. I won't be staying in a Choice/Comfort property again. I'll go back to Marriott or Hilton, where the service is pleasant and my business is welcomed.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Jim S, General Manager at Comfort Inn - Hall of Fame, responded to this review, October 29, 2012
Please accept my apologies for not meeting your needs on the type of bed you wanted. We do have guests that extend their stays at the last minute and bed types become unavailable. This does not excuse us from getting you a proper response soner. I am sure we could have handled this better and will strive to do so in the future.

Jim Snyder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn - Hall of Fame

Address: 5345 Broadmoor Circle, NW, Canton, OH 44709
Phone Number:
Location: United States > Ohio > Canton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Canton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn - Hall of Fame 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Inn - Hall Of Fame Hotel Canton
Comfort Inn Canton
Canton Comfort Inn
Comfort Inn - Hall Of Fame Canton, Ohio

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