We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An adequate Courtyard” 3 of 5 stars
Review of Courtyard Canton

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Courtyard Canton to your Saves list
Courtyard Canton
3.0 of 5 Hotel   |   4375 Metro Circle NW, Canton, OH 44720   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #4 of 18 Hotels in Canton
Certificate of Excellence
Columbus, Indiana
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“An adequate Courtyard”
3 of 5 stars Reviewed June 15, 2014

We stayed at this Courtyard while visiting the Pro Football Hall of Fame.
It was interesting finding the hotel. After exiting the Interstate, we immediately had to turn down "an alley". I really wasn't sure we were going the right way but we suddenly ran into the hotel. There is an entrance from the other direction which was easier but not easily accessible from the Interstate.
The hotel had a nice bar area and a restaurant area. It was noisy when we arrived at night. There appeared to be a wedding party staying there. The lady at the desk greeting us nicely and checked us in promptly. There was one elevator that a bunch of people were trying to use. We thought it was the only elevator in the place. We found out later there was another one as the end of the hall. It was not easily detectable as I stumbled on it looking for the ice machine.
The room was nice and the bed was comfortable. We were pleased with the room.
There was one aspect that we thought was weird. At about 9:00, the maids were knocking on doors asking people if they needed their room cleaned. I think this caught people off-guard. It certainly did us. We were leaving that morning and was planning to check out around 10:30 a.m. It was about 10:00 and my wife had just gotten out of the shower. Suddenly the door opened and the maid stepped in and my wife was standing there in her birthday suit. The maid said "why didn't you have the do-not-disturb sign on the door." I thought "why don't you let us get checked out before cleaning the room." I have never had this happen before and found it strange.
This Courtyard does not have continental breakfast. I am not a big breakfast eater. They advertise the there is a made-to-order breakfast for "only" $10.99. We did not do the breakfast.
The hotel was slightly above average but because of our maid encounter, I'm going to lower the score a bit.

Room Tip: Watch out for the cleaning service in the mornings.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 18, 2014
Dear Amos C,

Thank you for taking the time to share your experience and I'm glad to know that you enjoyed your stay and the hotel. I'm sorry for the housekeeper knocking on your door and will follow-up with housekeeping to take corrective steps. I hope you enjoyed the Hall of Fame and hope you'll come back and see us again. Thank you for your review and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Traveler rating
    99
    63
    13
    2
    2
See reviews for
42
28
19
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 13, 2014 via mobile

The room was clean. Housekeeping staff were very helpful. The indoor pool area was a bit dangerous. We were slipping on the floor even when wearing shoes. Definitely order delivery from Pizza Oven, they deliver to your room! There are two elevators but the other one is way down at the end of the hall.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 16, 2014
Dear Barbara M,

Thank you for taking the time to share your comments regarding your visit to our hotel and area. We appreciate your taking the time to share your experience and appreciate your business very much. I'm glad to know that you enjoyed our pool and amenities and even indulged in The Pizza Oven Restaurant, one of the mainstays of Canton. Thank you again for your kind comments and business. Please come see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piscataway, New Jersey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 13, 2014

From the moment we walked into the hotel we felt comfortable. The front desk staff were great with check-in (10PM). They had everything ready for our Hall of Fame visit and gave us the tickets as well as written directions and our breakfast voucher. The morning staff at breakfast got us going in a timely manner even though the area was very busy. They even took the time to confirm that we had directions to the HOF and suggested another museum in case we had time.

The room was large and very clean and the housekeeper in the hall mad sure she said "good morning" while she was doing her work. The little things count and this Courtyard does them.

Thank you.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 16, 2014
Dear irby1234,

Thank you for sharing your experience of our hotel and thank you so much for acknowledging our associates and their helpfulness. It is always nice to share warm comments such as yours and we appreciate your business very much. I hope you enjoyed the Football HOF and hope you'll return to visit our area again. Thank you again for your nice comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 1, 2014

The staff was courteous and helpful; the rooms clean and comfortable; the fitness center was well equipped and functional. I didn't try the restaurant but will on the next trip to Canton. My only "demerit" to the hotel was the elevator. There's only one and for a hotel this size a second elevator would be a great help.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 3, 2014
Dear Ed L,

Thank you for your kind words and acknowledgement of our staff. I'm pleased to know that you enjoyed your stay and were able to utilize some of our amenities. Please do join us for a beverage and bite to eat on your next visit. I'll know you'll be please with our offerings.
And for your convenience, we do have two elevators, one at each end of the building, but don't feel bad, others have made the same comment. I'm sure you'll see it on your next visit. Thank you again for your comments and for your business. It is very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

I stayed here on a business trip last year and found the place quite comfortable. They were also quite flexible about extending our stay at a very short notice. Overall a good comfortable place to stay on a business trip.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 29, 2014
Dear Conservewater,

Thank you for your review of your stay with us and your kind words. We appreciate your business and hope you'll stay with us again when your travels return you to Canton. I'm glad you were comfortable and that our flexibility was accommodating for you. Thank you again. We appreciate it very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed May 27, 2014

We had a great experience as we had a wedding room block for our guests. We had over 50 rooms booked and everyone had a great time. The breakfast we hosted the following morning worked out great as many of our guests were able to attend.

The hotel lobby bar was a plus as it gave some guests something to do in between waiting for the shuttle for the reception following the ceremony.

I enjoyed how close the Marriott was to I-77 and how many guests flew in on Akron-Canton Airport. Close and convenient.

Finally the service I received was top notch, all my needs and questions were met to my expectations. I would recommend this as a place for a wedding block and/or venue space.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 28, 2014
Dear Andrew G,

Well, indeed, it is a wonderful experience to read your comments and your recommendation is very much appreciated. Thank you very kindly and a very sincere thank you for your business. It is always a joy to share comments such as yours with our staff. It truly reinforces what we do every day. Thank you again so much for sharing your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloversville, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2014

The hotel is right off the interstate and near a number of retail locations and has a great selection of restaurants, both fast food and sit-down type restaurants within easy walking distance.

I was warmly greeted by the desk staff when I arrived after an eleven hour drive from the Upper Peninsula of Michigan.

My room was on the highway side of the hotel, however was quiet and I wasn't disturbed by the noise form the highway. It was clean and spacious and well maintained. It was nice to have a real thermostat on the wall instead of just a control on the unit and both the heating and cooling functions worked very well.

The wifi connection in the room was strong and my computer and phoned connected to it with no problems.

I was in town to visit my daughter and her family, so I didn't spend much time at the hotel. I was pleased with convenience and cleanliness of the building and the grounds.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Front Office Manager at Courtyard Canton, responded to this review, May 27, 2014
Dear Ron S,

How very nice of you to be so gracious with your comments about our hotel and staff. We really appreciate your taking the time to share your experience with us and other TripAdvisor Members and for giving us such a warm review. Thank your for choosing our hotel and we look forward to serving you again the next time you're visiting your daughter. Thank you again so much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Courtyard Canton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Canton

Address: 4375 Metro Circle NW, Canton, OH 44720
Location: United States > Ohio > Canton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Canton
#2 Family Hotel in Canton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Canton 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Marriott, Priceline, Orbitz, Odigeo and Hotels.com so you can book your Courtyard Canton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Canton Hotel Canton
Canton Marriott
Canton Courtyard
Courtyard Canton Ohio

Owners: What's your side of the story?

If you own or manage Courtyard Canton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.