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“Very friendly staff. Nice clean room.” 4 of 5 stars
Review of Courtyard Canton

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Courtyard Canton
3.0 of 5 Hotel   |   4375 Metro Circle NW, Canton, OH 44720   |  
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Ranked #3 of 16 Hotels in Canton
Piscataway, New Jersey
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Very friendly staff. Nice clean room.”
4 of 5 stars Reviewed June 13, 2014

From the moment we walked into the hotel we felt comfortable. The front desk staff were great with check-in (10PM). They had everything ready for our Hall of Fame visit and gave us the tickets as well as written directions and our breakfast voucher. The morning staff at breakfast got us going in a timely manner even though the area was very busy. They even took the time to confirm that we had directions to the HOF and suggested another museum in case we had time.

The room was large and very clean and the housekeeper in the hall mad sure she said "good morning" while she was doing her work. The little things count and this Courtyard does them.

Thank you.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 16, 2014
Dear irby1234,

Thank you for sharing your experience of our hotel and thank you so much for acknowledging our associates and their helpfulness. It is always nice to share warm comments such as yours and we appreciate your business very much. I hope you enjoyed the Football HOF and hope you'll return to visit our area again. Thank you again for your nice comments.
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153 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2014

The staff was courteous and helpful; the rooms clean and comfortable; the fitness center was well equipped and functional. I didn't try the restaurant but will on the next trip to Canton. My only "demerit" to the hotel was the elevator. There's only one and for a hotel this size a second elevator would be a great help.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, June 3, 2014
Dear Ed L,

Thank you for your kind words and acknowledgement of our staff. I'm pleased to know that you enjoyed your stay and were able to utilize some of our amenities. Please do join us for a beverage and bite to eat on your next visit. I'll know you'll be please with our offerings.
And for your convenience, we do have two elevators, one at each end of the building, but don't feel bad, others have made the same comment. I'm sure you'll see it on your next visit. Thank you again for your comments and for your business. It is very much appreciated.
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Pune
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

I stayed here on a business trip last year and found the place quite comfortable. They were also quite flexible about extending our stay at a very short notice. Overall a good comfortable place to stay on a business trip.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 29, 2014
Dear Conservewater,

Thank you for your review of your stay with us and your kind words. We appreciate your business and hope you'll stay with us again when your travels return you to Canton. I'm glad you were comfortable and that our flexibility was accommodating for you. Thank you again. We appreciate it very much.
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed May 27, 2014

We had a great experience as we had a wedding room block for our guests. We had over 50 rooms booked and everyone had a great time. The breakfast we hosted the following morning worked out great as many of our guests were able to attend.

The hotel lobby bar was a plus as it gave some guests something to do in between waiting for the shuttle for the reception following the ceremony.

I enjoyed how close the Marriott was to I-77 and how many guests flew in on Akron-Canton Airport. Close and convenient.

Finally the service I received was top notch, all my needs and questions were met to my expectations. I would recommend this as a place for a wedding block and/or venue space.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 28, 2014
Dear Andrew G,

Well, indeed, it is a wonderful experience to read your comments and your recommendation is very much appreciated. Thank you very kindly and a very sincere thank you for your business. It is always a joy to share comments such as yours with our staff. It truly reinforces what we do every day. Thank you again so much for sharing your experience.
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Gloversville, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 27, 2014

The hotel is right off the interstate and near a number of retail locations and has a great selection of restaurants, both fast food and sit-down type restaurants within easy walking distance.

I was warmly greeted by the desk staff when I arrived after an eleven hour drive from the Upper Peninsula of Michigan.

My room was on the highway side of the hotel, however was quiet and I wasn't disturbed by the noise form the highway. It was clean and spacious and well maintained. It was nice to have a real thermostat on the wall instead of just a control on the unit and both the heating and cooling functions worked very well.

The wifi connection in the room was strong and my computer and phoned connected to it with no problems.

I was in town to visit my daughter and her family, so I didn't spend much time at the hotel. I was pleased with convenience and cleanliness of the building and the grounds.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Front Office Manager at Courtyard Canton, responded to this review, May 27, 2014
Dear Ron S,

How very nice of you to be so gracious with your comments about our hotel and staff. We really appreciate your taking the time to share your experience with us and other TripAdvisor Members and for giving us such a warm review. Thank your for choosing our hotel and we look forward to serving you again the next time you're visiting your daughter. Thank you again so much!
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1 review
5 of 5 stars Reviewed May 26, 2014 via mobile

Our power went out at home and we needed somewhere to stay. The Courtyard came highly recommended and now we know why. The service was great from beginning to end. Thank you and we will recommend you in the future.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 27, 2014
Dear Jbara80,

Well, I certainly know how inconvenient life is when your power goes out! All of the little things we take for granted are all of a sudden unavailable and it is difficult to function. We're so happy you chose our hotel and appreciate your recognition of our staff. I hope all is well, but if you're ever in need of accommodations again, we'll leave the light on for your! Thank you again!
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Toronto, Canada
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 25, 2014

After an extensive day of driving in from Chicago we were so pleased to finally reach our destination. We had planned to visit the Football Hall of Fame and this hotel is a perfect location.Upon our arrival we were warmly welcomed and found the room to be both clean and restful. The front desk was very accommodating in providing suggestions for nearby dining as well as to a nearby church for Sunday service.
Also, we must say it was one of the best Marriott breakfasts we have been provided with in recent times. Thank you!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, General Manager at Courtyard Canton, responded to this review, May 27, 2014
Dear sazanneannie,

Thank you so much for staying with us and for your warm comments. I hope you enjoyed the Pro Football HOF and the rest of our little community. You comments are very much appreciated and so is your business. Thank you and please come back again!
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Additional Information about Courtyard Canton

Address: 4375 Metro Circle NW, Canton, OH 44720
Location: United States > Ohio > Canton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Canton
#5 Family Hotel in Canton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Canton 3*
Number of rooms: 152
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Also Known As:
Courtyard Canton Hotel Canton
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio

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