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All 13 Canton hotels

Courtyard Canton: Traveler Reviews

3.0 of 5
4375 Metro Circle NW, Canton, OH 44720
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Ranked #2 of 13 hotels in Canton
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101 reviews from our community

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Traveler rating
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    37
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Date Rating
Vienna, Virginia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Convenient location, clean and quiet.”
4 of 5 stars Reviewed January 29, 2013

Made reservations for two rooms with different lengths of stay, over a weekend. I had to add a Thursday night stay to one of the rooms and the front desk person was able to give me the weekend rate for that night as well, which was nice as our family had booked 5 rooms with them for the weekend. Check in and check out was a breeze, the rooms were all very comfortable. The pool, hot tub, and workout room were also very clean and we were the only people there over the weekend using them. The breakfast bar is not complimentary, which was fine with us as there are plenty of options for breakfast very near the hotel. The staff was all very helpful, when my son needed to get a prescription filled late on Sat night the front desk lady was able to search for a 24hour pharmacy and get us the address. Nice place. I will stay there again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NFCUMIKE about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
January 30, 2013
Dear NFCUMIKE,

It is always nice to hear from our guests and we appreciate your sharing your experience on TripAdvisor. Thank you for your kindness and comments about our staff and we're glad to know that you had an enjoyable stay. Please come again and thank you for your business.
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Perry, Michigan, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Impressive rooms and service”
5 of 5 stars Reviewed January 12, 2013

On a weekend getaway with my husband and another couple we were pleasantly surprised by this beautiful hotel. The rooms were quite impressive and very spaceous. it was clear that the rooms were thouroughly cleaned before our arrival. The convenience of a bar right on sight was a welcome addition and we found the pool area to be a nice size. The hotel is conveniently located near the pro football hall of fame as well as a large variety of restaurants and shopping areas.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Jamie H for Canton
Ask Jamie H about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
January 14, 2013
Dear JamieeH,

Thank you for relating your comments about your stay with us. We appreciate your kindness and we are glad to know that you enjoyed your stay and the use of our facilities. Thank you for your business and please come again!
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Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“An ok Courtyard”
3 of 5 stars Reviewed January 7, 2013

Just finished up a 2 night stay at this property . The good was the bed. The breakfast buffet left allot to be desired if you are trying to eat healthy. Very limited fresh fruits. Use the coffee maker in the room the next morning I went to make coffee and the strainer was missing in the pot. Called the front desk and they sent another one up still in the box after about 30 min of unpacking and cleaning I had coffee. Internet wifi was very poor . I was able to use a LAN line to connect. I was having issues on 2 laptops , ipad and iphone keeping a solid connection. I did call the front desk to report it and was informed there was no problems since no one else was complaining. The second night the TV would not come on and they did come up and fix it. The heating of the room was either on or off the thermostat did not work well. The bathroom had a fan that ran constantly and was very noisy. When checking out I requested a shuttle ride to the airport the front desk person seem very put out and bothered that I was asking for the shuttle. The shuttle van itself was ran down and in poor condition.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SN1960 about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
January 9, 2013
Dear SN1960,
Thank you for taking the time to relate your experience and comments. I'm sorry you had the difficulities you encourntered and will share your comments with the staff. Certainly not what we want you to experience and not the kind of reviews we want to receive. However, you feedback is beneficial to us and we will use it to improve. Thank you again.
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Minneapolis
Top Contributor
74 reviews 74 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
“A better than average Courtyard”
4 of 5 stars Reviewed December 13, 2012

This is a better than average Courtyard. The hotel has plenty of space and has the services of a larger hotel. Restuarant, bar and large pool area. The rooms are standard Courtyard.

Only issue is that there is only 1 elevator for a 6 story hotel. Can be a bit of an issue during busy times.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask xy223yz about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Owner at Courtyard Canton, responded to this review
December 16, 2012
Dear xy233yz,

Thank you for sharing your comments regarding your recent visit. We're pleased that you enjoyed our hotel and amenities and appreciate your sharing your experience on Tripadvisor. You're the second person recently to note not seeing the elevators. We have two but it looks like we need to do a better job of identifying where they are. Thank you again for your input.
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California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Pretty Great!”
5 of 5 stars Reviewed December 11, 2012

What a great hotel. Everything was clean and comfortable. Quiet as can be. Staff was friendly and nice. Great King size bed with flat screen TV. Fresh towels and hot water. Rooms are nicely decorated with a work desk with easy to get to power outlets. More power outlets on lamps beside the bed. Free parking. And so close to everything you need. Restaurants, stores and the freeway. And for the price I paid, well worth every single penny. I would absolutely stay here again. Thank you for the restful nights!

Room Tip: I stayed in room 210. Very quiet.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mzmeryze about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
December 12, 2012
Dear mzmerzye,

Thank you very much for your kind comments about your recent stay and for taking the time to share your thoughts on Tripadvisor. We're pleased that you found everything to your liking and always enjoy hearing from our guests. Please visit us again! We appreciate your business and look forward to your return.
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Additional Information about Courtyard Canton

Also Known As:
Courtyard Canton Hotel Canton
Courtyard Canton Hotel
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio
Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Region: United States > Ohio > Canton
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Canton
#4 Family Hotels in Canton
Price Range: $$
Hotel Class:3 star (3*)
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