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Courtyard Canton: Traveler Reviews

3.0 of 5
4375 Metro Circle NW, Canton, OH 44720
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Courtyard Canton
Ranked #2 of 13 hotels in Canton
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101 reviews from our community

    Trip type
Traveler rating
    52
    37
    9
    1
    2
Date Rating
Minneapolis
Top Contributor
74 reviews 74 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
36 helpful votes 36 helpful votes
“A better than average Courtyard”
4 of 5 stars Reviewed December 13, 2012

This is a better than average Courtyard. The hotel has plenty of space and has the services of a larger hotel. Restuarant, bar and large pool area. The rooms are standard Courtyard.

Only issue is that there is only 1 elevator for a 6 story hotel. Can be a bit of an issue during busy times.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask xy223yz about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Owner at Courtyard Canton, responded to this review
December 16, 2012
Dear xy233yz,

Thank you for sharing your comments regarding your recent visit. We're pleased that you enjoyed our hotel and amenities and appreciate your sharing your experience on Tripadvisor. You're the second person recently to note not seeing the elevators. We have two but it looks like we need to do a better job of identifying where they are. Thank you again for your input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Pretty Great!”
5 of 5 stars Reviewed December 11, 2012

What a great hotel. Everything was clean and comfortable. Quiet as can be. Staff was friendly and nice. Great King size bed with flat screen TV. Fresh towels and hot water. Rooms are nicely decorated with a work desk with easy to get to power outlets. More power outlets on lamps beside the bed. Free parking. And so close to everything you need. Restaurants, stores and the freeway. And for the price I paid, well worth every single penny. I would absolutely stay here again. Thank you for the restful nights!

Room Tip: I stayed in room 210. Very quiet.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mzmeryze about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
December 12, 2012
Dear mzmerzye,

Thank you very much for your kind comments about your recent stay and for taking the time to share your thoughts on Tripadvisor. We're pleased that you found everything to your liking and always enjoy hearing from our guests. Please visit us again! We appreciate your business and look forward to your return.
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Canton, Ohio
1 review
“Not what I thought, but it was okay.”
3 of 5 stars Reviewed November 18, 2012

I heard so much about this hotel which is why I chose to stay there. The staff were friendly and the rooms were nice, but a couple things stuck out that was a disappointment. I saw a few bugs, but that was no big deal. You're gonna see that sometimes with a lot of places. My problem is that I found trash under the bedskirt from a previous guest and my friends found trash behind the beds, where the headboards were in their room. Breakfast was good, but there is an additional charge for it. The glasses were so spotted up, they look dirty. I would stay there again, but housekeeping needs to be more thorough in their cleaning.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Monique R about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
November 21, 2012
Dear Monique R,

Thank you for your feedback about your stay. We appreciate everyone making the effort to let us know of their experience and I'm sorry we did not live up to you expectations. We appreciate your comments and will act upon them to improve the quality of our hotel for all of our guests. Please do come back and experience us again and thank you again for giving us the opportunity to improve.
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St. Augustine FL
Top Contributor
282 reviews 282 reviews
55 hotel reviews
Reviews in 98 cities Reviews in 98 cities
91 helpful votes 91 helpful votes
“You wont do better than this!”
5 of 5 stars Reviewed November 1, 2012

The other reviews are dead on, the staff and the hotel is great. During my 4 night stay I only had one problem with my frig in the room and they had it replaced in 30 minutes. I have never seen a cleaner pool or hot tub, ever!

The maid service is top notch and everyone is super friendly and helpful.

With over 90 Marriott stays this year, this is rated in the top 5.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by gregbooras for Canton
Ask gregbooras about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
November 2, 2012
Dear Gregbooras,

Thank you for the wonderful review. We appreciate all of the feedback we receive and appreciate your taking the time to relate your visit. I'm glad that you found the recreational facilities to your satisfaction and appreciate the acknowledgement or our staff. It goes a long way in reinforcing what they do every day. Thank you again and thank you for your business.
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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
“Don't Think About It Just Stay”
5 of 5 stars Reviewed October 26, 2012

The Courtyard Canton Marriott is a fantastic facility with a great staff. I have had two functions there in the past 6 months, and I will continue to use their facility. The only drawback is there is a bit of feedback on the microphones in their Hall of Fame Ballroom. Other than that just great. Keep up the great work!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bill F about Courtyard Canton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review
October 29, 2012
Dear Bill F,

Thank you for your feedback about your stay and the use of our meeting facilities. We appreciate your loyalty, comments and and use of our hotel. Thank you for being our guest and the kind comments. We will take action on the "feedback" problem you mentioned. Your business is appreciated and the whole reason we're here. It is our pleasure to serve you.
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Additional Information about Courtyard Canton

Also Known As:
Courtyard Canton Hotel Canton
Courtyard Canton Hotel
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio
Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Region: United States > Ohio > Canton
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Canton
#4 Family Hotels in Canton
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard Canton
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