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“Great hotel with superior staff” 5 of 5 stars
Review of Courtyard Canton

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Courtyard Canton
3.0 of 5 Hotel   |   4375 Metro Circle NW, Canton, OH 44720   |  
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Ranked #2 of 13 hotels in Canton
Top Contributor
343 reviews 343 reviews
153 hotel reviews
Reviews in 139 cities Reviews in 139 cities
440 helpful votes 440 helpful votes
“Great hotel with superior staff”
5 of 5 stars Reviewed September 18, 2012 via mobile

Stayed here while putting on a meeting. Hotel is clean, quiet and comfortable. Staff is very courteous, customer-focused and exceptional. That goes for main hotel, restaurant, bar and the banquet staff.

Congrats to the fine management of this fine establishment for hiring such business-like professionals.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 19, 2012
Dear hatlad,

First and foremost, thank you for your business and continued support of our hotel. I know you're a frequent guest and poster to TripAdvisor so you have many opportunities to critique our hotel and staff and your comments are very much appreciated. It's always enjoyable to share such favorable comments with the staff and I know that it is great motivation for them too, so thank you for sharing your experience. Come back, enjoy and be our guest again!
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145 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Queensbury, New York
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 12, 2012

The hotel was very nice! Everything truly was. But I must be stupid or there isn't an elevator. I mean for 3 or 4 floors I would totally expect one. I'm sure there is one somewhere but I sure couldn't find it.

Room Tip: All of the rooms are very clean and nice.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 14, 2012
Dear Drew B,

Thank you for your repsonse on Trip Advisor and your kind comments about the hotel, albeit the elevators. You're right, there should be elevators and there are two, one at each end of the building. I personally take the steps, so I know if you're hauling luggage, it would be a chore. I'm terribly sorry you didn't see the elevators but I assure you that they're there. Nevertheless, we appreciate your business and expressing your experience. Thanks to much!
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St.Augustine
Top Contributor
127 reviews 127 reviews
41 hotel reviews
Reviews in 47 cities Reviews in 47 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 9, 2012

This property is very well maintained and modern. Room was spacious with lovely accent lighting and a comfy chair. Bed was ok. Room included frig and coffee. Fresh coffee is available in the lobby also. The staff were all very friendly. We did not dine here except a drink at the bar. Great fireplace in bar area for cozy fall days and nights

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 10, 2012
Dear Grace@St_Augustine,

Thank you for your "Outstanding" review. As an active contributor to TripAdvisor, we appreciate your taking the time to share your visit and experience with our hotel and staff. We also appreciate your business and hope to see you again. Thanks for your nice review.
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Stow, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2012

My friend is a Marriott "points person." She arranged for us to stay at this property as she was participating in the Canton Marathon over Father's Day weekend. The staff couldn't have been more friendly, helpful and accommodating.

Our guestroom was clean and very comfortable. We loved the location and the accessiblity to the Interstate!

Due to scheduling, we had to leave the hotel before daybreak in order for my friend to be at the starting line on time.

We appreciated the staff granting us an extended check-out time upon our return as that enabled us to catch some "zzzz's" prior to hitting the road! We really appreciated the courtesy!

As a former Cantonian, I can honestly say that this property is one of the very best around!

Looking forward to coming back!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 10, 2012
Dear Emmy1965,

It's always nice to hear from a former Cantonian! Thank you for staying with us and I'm glad that you enjoyed your stay and the Canton Marathon. What a great event for Canton and also a great reason for you to come home. We too look forward to your return and appreciate your comments. Thanks so much!
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Morehead City, North Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 6, 2012 via mobile

I stay here a few times a year for business. Staff is always wonderful, shuttle service from the airport is super convenient, and the location in Canton is good. Rooms are always clean and anytime there has been an issue, it is fixed quickly. The new lobby bar is really nice too! I've stayed here about a dozen times and it's a good value.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 10, 2012
Dear Hopels,

Thank you for taking the time to share your experience. We appreciate your comments and are really pleased to know that you enjoyed our Great Lakes Brewing Company Bar. We appreciate your business and kind words. Cheers!
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Sandusky, OH
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 4, 2012

Stayed here for just one night. It's a great location that's close to shopping, dining etc.. It's pretty standard of what I've come to expect in a Marriott Courtyard hotel. It has a great bonus of having a Great Lakes Brewery sponsored bar in the lobby!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, September 5, 2012
Dear scott2997,

Thank you for taking the time to relate your experience of our hotel. We appreciate your comments and your kind words. Thank you for acknowledging our Great Lakes Brewing Company sponsored bar. They're great partners and offer great products. Glad you enjoyed your stay.
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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 7, 2012 via mobile

Stayed here for the Canton Balloon Festival in July and was impressed. I used Marriott points for 2 nights and was surprised that it was not blacked out. The hotel structure was older, but Marriott renovated it quite well; almost to the point you couldn't tell except for maybe the elevators. The staff was excellent, exactly what you expect from Marriott properties. If I am ever back in Canton, which I would highly suggest the Balloon Festival, I would go back and stay in the Courtyard. An overall great hotel!

Stayed July 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffhach, Manager at Courtyard Canton, responded to this review, August 9, 2012
Thank you for the kind comments and for being here to enjoy our balloon festival with us. Keep racking up those points and come back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard Canton

Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Location: United States > Ohio > Canton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Canton
#3 Family Hotel in Canton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Canton 3*
Reservation Options:
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Also Known As:
Courtyard Canton Hotel Canton
Canton Courtyard
Canton Marriott
Courtyard Canton Ohio

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