So I started writing a review and had the entire thing--which I had spent almost 2 hours typing on my smartphone--freeze up an I lost it all...but now I am back at the laptop and going to attempt another try....it’s long winded but hopefully helpful for others who might be looking for reviews.
Background to this stay/review: We were travelling for the holidays from Wisconsin to Virginia at the request of my parents who determined they couldn't make it to us--we had not budgeted for this trip and were not thrilled to be out travelling. To make it a little better, my 8-year-old son and hubby wanted to stop by the NFL Hall of Fame (which was only a 4-hour detour--ugh )--unfortunately the day before we had gotten a really late start and ended up getting to Toledo in the middle of the night and needing to stop so we found a hotel that had 'good reviews' and spent the next few hours trying to sleep (NOT a LaQuinta) in one of the worst hotels I've ever stayed in my whole life (that will be the next review I write)...I had barely 'napped' and hadn't taken a shower because it was filthy and scared me so by the time we arrived in Canton I was beyond cranky.
We selected this hotel based on reviews and booked the stay in the parking lot (b/c I had to check it out first) using my father's membership rewards points (a gift from my dad)....when we arrived I was greeted by Amanda, the front desk person and she found our reservation and almost gotten us checked in but just as we were finishing I asked if we could get a rollaway and she said that the room we had booked just wasn't big enough to accommodate one. I knew we needed to have one so that our son (and we) could get some much needed sleep so I asked for a change of room...unfortunately ,she said she couldn't change it because the booking we had done was only for that room type...she said that there was the possibility of a suite but that only her supervisor--who would be in at 3pm--could help us. So, I agreed to come back and she said that she would block one just in case and make sure to brief her supervisor so he would know what was happening ...a nice way to handle that.
I went and dropped the family off at the HOF and then came back to the hotel at 3:30. The supervisor--Andrew--was there and said that she had indeed briefed him and that he was able to upgrade us, but because of the rate type booked (which ended up being through orbitz and cost a ton of MR points but was for the lowest possible room type which shocked me) that he could get us in a larger handicapped accessible room but there would be an additional charge of $25....we were already stretched financially and I practically begged to have a room that was just big enough to have a rollaway for the kiddo to sleep in...he said again that the room rate we had was too low and he couldn't do that...to which I asked if the hotel was full (this was December 23rd) and shared that I had worked at a hotel and knew that he could usually be flexible if they weren't full...he then agreed to put us in a king accessible room with a sofabed. When I got up to the room I was delighted to see how huge it was and it was perfect for our needs. I was a tiny bit worried that the room was located directly behind the elevator--in fact the headboard was on the shared wall and I thought it would rattle/be noisy-- but it wasn't. (we never heard it the entire stay)
I got everything hauled in and 'set up' the room--pulled out the sofabed --which thankfully already had sheets on it--and by that time I had to go get the family. We all came back and had a brief rest and then the kiddo wanted to go swimming, so we went down...there was a lovely clean pool and a warm bubbly jacuzzi and towels provided....very nice way to unwind...then came back and showered and had some snacks (that were chilled in the fridge in the room), made dinner for my son using the microwave, and then left to get hubby and I some dinner.
Location of the hotel was great--close to just about every chain restaurant and the mall. We were wiped out and came back the hotel--hoped to get a hot chocolate and cookie that were complimentary out in the lobby--unfortunately there had been a lot of kids through who had wiped the supply out)-- but we continued up to watch Sunday night football on the huge wall mounted television and snuggled in our beds which were very comfortable and clean. Each time we went back and forth through the lobby, Andrew greeted us and others.
In the morning we awoke in time to have breakfast and went down to discover that same bunch of kids had wiped out the breakfast but Charlie--the breakfast concierge--was trying valiantly to put more out...he was very pleasant and explained that they he was trying to get it refreshed but it was running out faster than he could cook it. Breakfast had cereals, pastries, juices, yogurts, make-your-own belgian waffles, egg rounds (not sure exactly the makeup of those) and sausage patties. He was very friendly and chatted with us and others, as well as cleaned up the seating area. We checked out with the same front-desk Amanda and she asked us if Andrew had been able to help us and we thanked her for her efforts. Quick and easy and since our car was parked right outside, we were able to load and leave easily.
So, all in all a great experience in a very comfortable--and clean--hotel. We appreciate that they upgraded us to a bigger room so we could relax a little and get cleaned up before driving another 9 hours to our destination. Though we likely will not be going through Canton again any time soon we wanted to write up our experience so that others will be able to make the Canton La Quinta their hotel of choice if in the area. We certainly appreciated it.
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- Also Known As:
- La Quinta Inn And Suites Canton
- La Quinta Inn & Suites Canton Hotel Canton
- La Quinta Canton
- Hampton Inn Canton
- Canton Hampton Inn
- La Quinta Hotel Canton
- La Quinta Inn & Suites Canton Ohio