My company booked a room here for me while I was in Canton on business.
Check in was great, I believe Amanda checked us in, she was very welcoming and excellent to deal with.
I will start out with the negative aspects of the stay, then on to the positive.
I had called a couple days before, hoping to get a king bed, however we had a double bed room, 2 doubles, which would have been ok if we needed them, however we did not. Due to the size of the room, with the double beds, the layout is very crowded. I guess it would be better with only one person, however with two it was far to crowded to get around the room. The location of the wardrobe is weird, next to the desk, you cannot really open both doors and get into the wardrobe, the practicality of the layout should probably be thought out before just filling a room with furnishings.
The layout of the bathroom is practical, however due to the size, it is also not practical. The commode is mere inches from the tub, wedged in between the sink counter and the tub. While the sink and counter are very nice, the bathroom would be more practical if it was another 5 inches or so wider.
For some reason we did not get our maid service the first full day of our stay, after asking at the front desk about this, it was addressed the second day. However it was only partial, the soaps were not replenished, nor were the coffee cups. Little things like this do make a difference.
Finally, for some reason when you ride the elevators, there is a heavy diesel exhaust smell in the cars. I don't know if this is from the outside makeup air picking up diesel or what, but it is not a good thing.
Now on to the really good.
The guest staff, they are very nice and customer service oriented. It is nice to be greated by a friendly staff member every time you go through the lobby. The breakfast is a decent spread, quite a few choices, and being welcomed in the early morning by the host is a great touch.
The hotel is nicely located, in a peaceful setting, not much outside noise to bother you.
The pool looked nice, but I did not have time to use it. The vending machines are placed in good locations. The business center was great, it made it easy to log into my airline account to print out boarding passes for the flight home.
The hotel is well kept, nice and clean. The beds are very comfortable. The linens are great, the pillows are nice also. The mini fridge is a good touch, as is the mini microwave. The television is anything but mini, my only complaint was that they have hbo, not showtime.
Would I stay here again, most definately would.
I would like to commend the management on a very good staff, and a nice place to stay.
Probably the only major uncomfortable part of the trip was that it was rather cold outside, maybe some complimentery car de-icing would be a good touch. (just kidding, or am I?)
Room Tip: top floor of the hotel and no one can walk above you
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.