Not a good start. Six weeks ahead of arrival, I made reservations on-line and then followed that with a telephone call directly to the hotel. I had reserved the two bedroom, handicap accessible suite. I even received an email confirmation detailing the room description Imagine our surprise, when we arrived after a long day of driving,to discover that our room was the STUDIO suite! The front desk said that they would correct the error...tomorrow. Upon checking out, our invoice did not include a charge for that first night. We thought that it was compensation for the error. Unfortunately, when the credit card statement arrived, we had been charged for that first night's stay on a separate invoice that we did not received. That was rather deceiving.
Now for room. The room was clean and the handicap accessible accommodations were above average. The breakfast was plentiful. The large pet walking area was very nice. if in the Canton area again, we would probably stay here again, due to the quality of the rooms.
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- Also Known As:
- Canton Residence Inn
- Residence Inn Canton Ohio