We were recently at the Glenmoor for an event and stayed 2 nights. From the moment we walked in the door we were not made to feel welcome. The staff was rude and not welcoming and they pointed down to a cart and said we could bring our own bags in. The room we had reserved was not available so we were expected to downgrade. Our room was clean, however very dated, the curtians were hang off the rod, tattered chairs and you could not lean on the table at one end or the other side would fly up. The spa massage was good but where the rooms are located it was very hard to enjoy the massage because I could hear everyone walking into the salon and entire conversation that we're going on in the next room, along with many doors slamming during what was to be a relaxing massage. The room service was quite a treat as well, breakfast was horrible undercooked bacon on one plate and rock hard bacon you could break your teeth on another plate. And a large pot of coffee with no coffee cups. I've stayed in many hotels and B& B but would never recommend this place to stay or hold an event!
- Official Description (provided by the hotel):
- The Bertram Inn at Glenmoor...A destination unlike any other.One of North-East Ohio’s hidden treasures, and a classic, 1930-vintage Gothic-style building, the Bertram Inn at Glenmoor bears the aura of an upland Scottish castle set on rolling green hills. Nestled amidst a scenic Jack Nicklaus Signature Golf Course, the Bertram Inn at Glenmoor boasts a beautiful full European Spa and Salon, three unique dining rooms, a state of the art fitness center, eleven private meeting rooms, licensed childcare and limousine service. The Bertram Inn at Glenmoor in Canton Ohio is ideal for hosting business associates, as well as guests for weddings and special occasions or simply a weekend getaway, offering seventy-two luxuriously appointed overnight rooms in a variety of styles. No two rooms are decorated alike offering a unique variety unlike any other facility. No matter what level of accommodation, all rooms provide a comfortable haven at the end of the day.The Spa at Glenmoor is the perfect place to unwind, relax and escape everyday stresses. Refresh your mind and body with an array of services in an environment of luxury, privacy and comfort. Enjoy treatments ranging from traditional massages and body wraps to the exclusive Natura Bisse Facials.Be our Guest at The Bertram Inn at Glenmoor. ... more less
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- Also Known As:
- Glenmoor Country Club Hotel Canton
- Glenmoor Country Club Canton Ohio
- Glenmoor Country Hotel
- The Bertram Inn At Glenmoor Canton, Ohio