AAAHHHH!!!! That is about what stands to be said about this place. Got into our room and went to turn on the A/C and it worked, if you like the furnace running on a 90 degree day. The toilet was not clean and the bathtub was NASTY!!! There was no main lock on the door and it was so far from the doorjam that you could see through it. Went down to the service desk and complained. Rep at desk said she would send maintance man down (did not offer new room, just an apology) We left for about 4 hours to find something to do (the pool was as disgusting as the bathtub) I was afraid that my children would pick up some kind of disease from it (DOES NOT LOOK LIKE PICTURE AT ALL). When we came back later that night our room was about 102 degrees (no maintance man showed up) Went back to front desk, Rep had no note for anyone to come to our room. WOULD NOT MOVE US TO ANOTHER ROOM BECAUSE WE WERE CHECKED IN OVER THREE HOURS BEFORE HAND!!! HUH??? The next morning we went to breakfast, I got a glass of OJ, that we had to split four ways. There was no food left and it was only 7:30am. I went back to the front desk and asked for my money back for the following nights we were to stay there. Rep told me that she would not refund my money because I CHECKED IN OVER THREE HOURS AGO!!!! HUH??? I asked to see a manager, sorry, no manager on duty on SATURDAY. She tried to call one but noone would answer their phone. I gave the girl a half hour to get ahold of the manager....NO ANSWER!!! She finally refunded my money for the nights not spent there but it wasn't HER PROBLEM for the night we spent there. I WOULD RATHER SLEEP ON THE SIDEWALK THEN STAY AT THIS LOCATION.
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