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“Excellent customer service” 5 of 5 stars
Review of Hampton Inn Bowling Green

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Hampton Inn Bowling Green
2.5 of 5 Hotel   |   142 Campbell Hill Road, Bowling Green, OH 43402   |  
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Ranked #1 of 6 Hotels in Bowling Green
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
“Excellent customer service”
5 of 5 stars Reviewed December 6, 2012

I had a mixup in my plans and had a last minute trip cancellation, and didn't get a chance to cancel my hotel reservation. I received the bill on my credit card a month later, so I called the Hampton Inn to see if there was anything I could do to resolve the issue. I was pleasantly surprised at the professionalism of the hotel staff, and how quickly they resolved my billing issue. I will definitely recommend that our staff use the Hampton Inn when we travel to bowling green on future recruitment trips.

Mike Zabonik
Strategic Supply Services Manager
Columbus, Ohio

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    163
    84
    29
    13
    3
See reviews for
108
51
15
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Marblehead, Massachusetts
Top Contributor
166 reviews 166 reviews
24 hotel reviews
Reviews in 51 cities Reviews in 51 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed November 20, 2012

Our first time staying at this Hampton, but we'll always try to stay there in the future. We had a great stay with exceptionally clean room, great breakfast choices, and wonderful service. The location is perfect if doing anything at the University or in the downtown area. No wonder it's almost always full!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2012

My company always books us at the hotel for meetings. Everything is always perfect - breakfast, cleanliness, free evening cookies, fast internet.....EVERYTHING! My business travel would be so much easier is all hotels operated with these high standards. Oh, the the staff is always very kind and helpful!

Room Tip: All rooms are perfect!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

This hotel is like a home away from home. I've stayed here numerous times the past few years, and it has never failed me. I have stayed at other hotels in the area, including Drury Inn, but this one has competitive prices and provides the security of knowing you will receive the Hampton/Hilton level of excellence. The place is always clean, comfortable, and has extra amenities like a pool, exercise room, breakfast buffet, fresh, warm cookies at night, and to-go breakfast snack bags for those on the run. To top it off, Sami and his staff are especially kind, warm, and accommodating! Everyone from the front desk to the maintenance staff are pleasant and smiley. :)
Stay here next time you're in the area. You will surely not be disappointed!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 5, 2012

The hotel is clean and very close to the university and restaurants. The worst thing was at midnight the guest upstairs decided to use their jacuzzi tub (my room has a huge one too). It took them about 30 minutes to fill it and it was sooooo noisy. The plumbing was very loud I couldnt hear the TV at normal levels! Then after they filled it, they obviously turned it on which was not as loud as the filling, but still annoying.
If I ever stay there again I will make sure there isn't a jacuzzi tub above me.

Room Tip: not below a jacuzzi tub
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
samibgnoh, General Manager at Hampton Inn Bowling Green, responded to this review, November 14, 2012
I am sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feadback about the jacuzzi noise. Your comments will help us to correct these issues. We hope you will consider staying with us the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 30, 2012

From check-in to check-out, our stay at the Hampton Inn Bowling Green was fantastic. On a weekly basis we travel to different college towns and on this particular weekend we stayed in Bowling Green. I would highly recommend this hotel and surely go back.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
1 review
5 of 5 stars Reviewed October 29, 2012

This is the best hotel in Bowling Green. I have been here a couple times. The staff are always friendly. An exceptional experience. The rooms are very clean spacious and comfortable. Housekeeping is very helpful and reliable. Breakfast was fresh and healthy a treat - especially good coffee. I like that the window opens so I enjoy the fresh air. It is a short walking distance (right next to the hotel) to a variety of restaurants and coffee shop. I will return.

Room Tip: One side has a view of the neighborhood the other toward the street, across from Stroh Center. I hav...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Bowling Green

Address: 142 Campbell Hill Road, Bowling Green, OH 43402
Phone Number:
Location: United States > Ohio > Bowling Green
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Bowling Green
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Bowling Green 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn Bowling Green Hotel Bowling Green
Bowling Green Hampton Inn
Hampton Inn Bowling Green Ohio

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