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“Nice Marriott Courtyard” 4 of 5 stars
Review of Courtyard by Marriott Cincinnati Blue Ash

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Courtyard by Marriott Cincinnati Blue Ash
3.0 of 5 Hotel   |   4625 Lake Forest Dr., Blue Ash, OH 45242   |  
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Ranked #4 of 18 Hotels in Blue Ash
Palm Coast, Florida
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
10 helpful votes 10 helpful votes
“Nice Marriott Courtyard”
4 of 5 stars Reviewed November 9, 2012 via mobile

We were here for business and had a conference room as well as 2 sleeping rooms. Very comfortable beds and lots of pillows. Nice flat screen TV's and mini fridge in the room. The front desk people were very nice and helpful. I would recommend to stay here.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick K, General Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 12, 2012
Thank you for posting your very nice comment regarding my front desk associates and our guest rooms. I will definitely share your experience with my entire team.
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103 reviews from our community

Traveler rating
    37
    44
    16
    4
    2
See reviews for
32
13
4
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Franklin, Tennessee
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 7, 2012

We stayed here two nights while my husband was in Cincy for business. The hotel is close to restaurants and shopping and offers all regular amenities. Front desk staff were friendly and helpful, even giving us a corkscrew and glasses for our bottle of wine. Fitness room is adequate, but equipment shaky and some TVs on equipment not functional.
My main concern with this hotel is that cleaning staff stay in the hallway most of the day, are very noisy and leave dirty laundry on the floor in the hallway. I have stayed in many hotels and this is the first one where staff seem to be camped out outside my door from 7am on. I realize this hotel probably caters to business travelers who are up and gone early. But for someone who actually stays at the hotel during the day, this might not be the right choice.

Room Tip: We were on noisy first floor with sliding glass door to courtyard. Maybe second floor would be quiet...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick K, General Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 12, 2012
Dear Kim:

Thank you for taking time to post your recent experience at my hotel. I will share your positive comments to my front desk associates, and will also meet with my housekeeping associates regarding the morning noise. Your comments are greatly appreciated, and look forward to addressing your concerns, immediately. Thank You.
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Midwest
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed for a recent Hockey Tournament. The Room was very clean and comfortable. The Staff is outstanding and very pleasant. My son reakky enjoyed the pool and hot tub area.

There are several good Restaurant options located nearby. I would recommend this Hotel option for the Cincinnati Area.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick K, Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 7, 2012
Thank you for choosing to stay with us while attending your son's hockey tournament, and taking the extra time to post your experience about your stay. We enjoy seeing our hockey groups come back every Fall and Winter. Best Regards. Rick Kimmel - General Manager.
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Maumee, Ohio
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 15, 2012

Stayed here 2 nights with my daughter for a soccer tournament. The room was clean, as was the pool and hot tub area. The prices weren't bad in the small food section in the lobby. The beds were too soft for my taste though. Located within walking distance of a few restaurants. I would recommend a stay here if you are in the Cincinnati area.

Stayed October 2012, traveled with family
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Rick K, Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 7, 2012
I am glad that your enjoyed the pool, spa, and our Bistro. I am very pleased to announce that we will be updating our mattresses and box springs early part of 2013. Hopefully your daughter's team did well in the tournament.

Rick Kimmel - GM
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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 4, 2012

We were in town for a softball tournament and had decided not to stay where we had stayed in previous years. Chose this marriott as we have family that works in the industry with Marriott and got us a discounted rate. They originally swapped our reservation with someone else but were very quick in fixing the issue. Great bed!! Just wish the pillows were bigger...Would definitely stay herer again!!

Room Tip: Request a Courtyard view
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick K, Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 7, 2012
Thank you for taking time to post your comment. I am glad to here you enjoyed your stay while visiting Cincinnati. Regarding the pillows; I am happy to announce that we have begun purchasing all new and larger foam and feather pillows for all our guest rooms. Hope to see you on your next visit.

Rick Kimmel
General Manager
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Woodstock, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2012

My family had a wedding in Blue Ash and everyone stayed in the Embassy Suites across the street. There wasn't a room available for us so we stayed at the Marriott for one night. Then one became available at the embassy suites. I have to say I would choose the Marriott over the Embassy Suites because the rooms were much nicer, with updated appliances, tv and clean rooms. The downfall was the breakfast was not included. It had good quick options to buy but I felt they were overpriced. The Embassy Suites across the street needed to be updated and the rooms were not as nice (however they were the suite style- which are nice but not necessary for my husband and I.) I liked that the Embassy had breakfast- that was pretty delicious and they have areas where large groups could spend time together. But if you are just looking for a room and small group housing I'd go to the Marriott. I will say the Marriott felt empty while the Embassy Suites was at capacity. While the staff at E.S. was very hospitable I didn't feel that they could keep up with the demand of the full number of guests that they had.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick K, General Manager at Courtyard by Marriott Cincinnati Blue Ash, responded to this review, November 7, 2012
Thank you for staying with us in September while attending a f family wedding, and posting your note about our nice rooms. Courtyard as a brand is changing from buffet style breakfast, and opeining The Bistro, which offers more variety, healthier options for both breakfast and dinner. Thank you again.

Best Regards,
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Delaware, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2012

I stayed here for 2 nights in June with my son's sports team. It was a typical Courtyard by Marriott - clean, spacious rooms, up to date, clean pool area, and nice staff. We had a great time hanging out in the lobby/bar area. Thanks for another great stay at a Marriott property.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Cincinnati Blue Ash

Address: 4625 Lake Forest Dr., Blue Ash, OH 45242
Location: United States > Ohio > Blue Ash
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Blue Ash
#4 Family Hotel in Blue Ash
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cincinnati Blue Ash 3*
Number of rooms: 149
Official Description (provided by the hotel):
Step into our inviting, newly renovated lobby and check into one of our business-equipped guest rooms and suites with our luxurious bedding and 37" HDTVs. Enjoy Starbucks coffee and gather with colleagues at The Bistro- Eat. Drink. Connect.(R) Then keep up with your routine at our fitness center, or take a revitalizing swim in the indoor pool. With over 1,250 square feet of flexible space for your focused meeting, and complimentary WiFi throughout the hotel, you'll find everything you need for success, in a convenient location that lets you take it all in. If you are looking to step out and are the adventurous type, we are also nearby Paramount's Kings Island Amusement Park and minutes from downtown Cincinnati! ... more   less 
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Also Known As:
Courtyard By Marriott Cincinnati Blue Ash Hotel Blue Ash
Courtyard Blue Ash
Blue Ash Marriott
Blue Ash Courtyard
Courtyard Cincinnati Blue Ash
Courtyard By Marriott Cincinnati Blue Ash Ohio

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