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“Great stay, I would stay here again.” 4 of 5 stars
Review of Hilton Garden Inn Cincinnati Blue Ash

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Hilton Garden Inn Cincinnati Blue Ash
3.0 of 5 Hotel   |   5300 Cornell Rd, Blue Ash, OH 45242   |  
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Ranked #1 of 18 Hotels in Blue Ash
Certificate of Excellence 2014
Carmel, Indiana
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Great stay, I would stay here again.”
4 of 5 stars Reviewed April 6, 2013

My family stayed here this weekend on a trip to Cincinnati to the zoo and Ikea. The location of this hotel is great, very safe and convenient area. The rooms and hotel is in excellent condition. We used the pool and it felt a little bit cold to us and is very small. Only disappointment is no continental breakfast. They offer a breakfast buffet but it didn't look very good, we chose to dine away from the hotel.

There was an incident at the pool while we were there. 12-15 young girls were in the pool unattended and another guest complained to the manager. The manager came to the pool and made them leave. I was impressed that they enforced for the rules for the guests comfort.

Room Tip: If you're a Hilton Honors member they give you 2 bottles of water at check in. The hotel appears...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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276 reviews from our community

Traveler rating
    163
    79
    21
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed April 5, 2013

Took family for a spring break getaway at this Hilton Garden Inn located in Blue Ash (NE Cinci). Attentive staff with great service skills. Great facility. Clean, bright, modern decor. Nice pool that walks into 3'. 4' at deepest. Hot tub also very nice. Excellent breakfast. Would stay here again. Small but efficient and high-tech workout room. About 20 minutes to Children's museum, Aquarium, etc.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton Ohio
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 1, 2013

We stayed at this hotel while in town for an anniversary weekend. We chose a king suite with a whirlpool tub. The room was great. Beds and pillows were comfortable. Wifi seemed a bit slow.

We ate one dinner in the hotel and had breakfast both mornings. I have to admit that I did not have high expectations on food quality but we were pleasantly surprised. Steven was our server/bartender and has great customer service skills.

My one and only complaint was the pool. It was desperately in need of chlorine and had a slight odor and to it. My one star for 'spa' is due to the pool only. The hot tub was fine.

If not for the unsanitary pool I would have given it an overall solid 5 stars.

Room Tip: We chose whirlpool over extra seating. Having a chair other than a computer chair would have been ni...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 29, 2013

I stayed at the HGI Blue Ash for a business trip recently. I was in a King Jr. Suite. I was given my gold benefits as appropriate, the 2 bottles of water came from a cooler but they were barely colder than room temperature. A few hours in the minifridge and they were fine. The amenities were Bath and Body Works, except for the soap, which was the kind that leaves a film on you that never rinses off - ick. The Internet worked great, and was free for all guests. The bed hardness was adjustable, the scale seemed to be from firm to rock hard. Firm was comfortable enough and I did not have any back pain in the morning. The thermostat was idiot proof and the A/C in my room was quieter than in most hotels I've stayed at.

Breakfast was OK, the waitress was a grumpy-pants who looked at me with dagger eyes for asking for a refill on water. For $10 you get one plate of eggs to order (or an omlette) and 4 strips of bacon, plus all you can eat grains, waffles, yogurt, scrambled eggs, fruit and/or sausage. The fruit was great. The made to order omlette wasn't as good. Coffee was a choice between Starbucks Medium roast and Starbucks Dark roast (nice).

Other than the waitress, the staff was very friendly. The room was sparking.

Overall, I thought it was fine. I'd stay there again.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013 via mobile

This chain has excellent service. Breakfast, 24 hrs coffee, cookies,free internet, shuttle service within 2 miles and good dinner menu with good prices.
Rooms are clean with high standards, LG LCD tv, refrigerator, coffee machine, neutrogena bath soaps etc.
i stayed in several hotels in this region and this hotel is by far the best with location and services

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
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Cleveland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2013

I travelled there recently and was quite frankly a little disappointed with this location. It was my first time in a long time travelling to a Hilton property, and I honestly had higher expectations from the brand...

Pros:
- The room was clean and comfortable.
- The property seemed new or recent, and clean.
- Breakfast was good, and appropriately priced for the offering.

Cons:
- Service at the front desk was average. A couple of times I had a hard time communicating with the front desk agent.
- I stayed three nights, and two of the three nights my key didn't work and needed to be reset. Simply annoying when you can't get in a side door and have to walk all the way around or have to go all the way to your room and back -- multiple times!
- Selection and service at the bar were relatively limited (selection) and not exactly attentive (service).

I hope my comments will help this location improve...

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bloomington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

The hotel staff has been extremely helpful over the last 2.5 years in getting me a room during very busy periods as well as having some of the breakfast items available earlier in the morning when job requirements needed us to be on site by 6:30AM.
Any problems in equipment or amenities and the staff was right there to fix or replace as needed.
Thank you!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cincinnati Blue Ash

Address: 5300 Cornell Rd, Blue Ash, OH 45242
Phone Number:
Location: United States > Ohio > Blue Ash
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Blue Ash
#1 Family Hotel in Blue Ash
#1 Romantic Hotel in Blue Ash
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cincinnati Blue Ash 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Cincinnati Blue Ash Hotel Blue Ash
Hilton Garden Inn Cincinnati Blue Ash Ohio

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