We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Breakfast was great--” 4 of 5 stars
Review of Hilton Garden Inn Cincinnati Blue Ash

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hilton Garden Inn Cincinnati Blue Ash to your Saves list
Hilton Garden Inn Cincinnati Blue Ash
3.0 of 5 Hotel   |   5300 Cornell Rd, Blue Ash, OH 45242   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Save w/Bed N' Breakfast!
Ranked #1 of 18 Hotels in Blue Ash
Certificate of Excellence 2014
Hendersonville, Tennessee
Top Contributor
104 reviews 104 reviews
36 hotel reviews
Reviews in 52 cities Reviews in 52 cities
34 helpful votes 34 helpful votes
“Breakfast was great--”
4 of 5 stars Reviewed February 20, 2013

This was our first stay at this HGI. The hotel was very clean and well decorated. The linens were of good quality and very comfortable for sleeping/bathing. Bathroom was small.

The pool and hot tub were closed due to repairs. We were not notified of this until check in. There was a strong adhesive odor coming from the pool area, but was not in the guest area where we stayed.

There were freshly baked cookies in the evening with hot coffee/tea(complimentary). We were two waters & breakfast since we were Hilton Gold members.

Breakfast staff was very friendly & efficient. Food was very good and presented well.
We will be back, if in the area.

Room Tip: High floor away from elevator.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

275 reviews from our community

Traveler rating
    163
    79
    21
    9
    3
See reviews for
82
50
14
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2013 via mobile

I stay at this hotel every few months on business. Besides a few glitches with the overwhelmed room service crew, it is a good representation of the Hilton Garden Inn line which I love. However... They have the water softener system cranked so high that it is like bathing in SLIME. You cannot get the slippery residue off your skin. Even in the lobby bathroom, the soap just won't wash off your hands. I would love to continue staying here but I just can't take that sticky icky feeling getting out of the shower! If mgt is reading these posts... Go wash your hands with soap in the lobby and you will understand! Unless it gets fixed, next time it is the Courtyard for me.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chillicothe, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed February 13, 2013

Staff was very pleasant, Hot tub did not work and pool was cold. Bed skirt was ripped. Decorating was top notch as was the breakfast. The bathroom was not heated as there was no vent/register in the room. Hot tub was supposed to be fixed during our stay but was not. Hotel was very convenient to dining and shopping. We would probably stay here again if the maintenance was improved and heating issue was resolved.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Top Contributor
111 reviews 111 reviews
46 hotel reviews
Reviews in 62 cities Reviews in 62 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 24, 2013

Nothing special about this property. It was clean, staff was courteous.

Was extremely disappointed to the water dispenser empty in the fitness center the first day I arrived. I went to the front and reported it and they said they'd replace it right away - I left an hour later and there was still no water in the fitness center. Also, I had a room on the ground floor, and had trouble keeping the room at a decent temp. It was freezing outside - so possible that it was just the extreme temps. Nonetheless, it would have been nice to be comfortable from a temperature standpoint.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
4 of 5 stars Reviewed January 22, 2013

During my 11 day stay at the Hilton Garden Inn, my overall experience was very good, with the exception of the breakfast staff. I found all staff to be courteous and helpful, again with the exception of the breakfast staff. I had to search them out on two of 3 occasions, just to pay and leave for the day. This is not a good way to start the day. It seems like a little thing, but as you can understand, business professionals are on a bit of a tight schedule, and slight delays are not preferred.The room was excellent and restful. The room was very clean and very fresh upon my return each evening. The room amenities are of high quality. I used the internet on a routine basis, and experienced no lost connections or failures.I did not utilize the spa or workout room, so I cannot comment on them. As I stay at the Hilton properties on a regular traveling basis, I can say without hesitation, that I would not change at this time. I will continue to be a loyal Hilton member. I will chalk this stay up as a little less than I have come to expect, but not negative enough for me to change my hotel preference.

Room Tip: I always try to stay away from the elevators and vending machines. Turn the ac/heater off at night s...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 21, 2013

Food in the fridge from previous occupant and a tablet left in the corner of the bathroom.. makes you wonder what else they didnt clean :-( other areas were clean. The bar and restaurant staff were friendly.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lunenburg, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 21, 2013

Room had everything I needed, including a microwave & mini-fridge. Clean and pleasant. Hot tub & pool were nice, although the jets on one side of the hot tub were a bit too strong. Staff was helpful and efficient.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Garden Inn Cincinnati Blue Ash? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cincinnati Blue Ash

Address: 5300 Cornell Rd, Blue Ash, OH 45242
Phone Number:
Location: United States > Ohio > Blue Ash
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Blue Ash
#1 Romantic Hotel in Blue Ash
#1 Family Hotel in Blue Ash
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cincinnati Blue Ash 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Orbitz, Hilton Hotels and Hotels.com so you can book your Hilton Garden Inn Cincinnati Blue Ash reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cincinnati Blue Ash Hotel Blue Ash
Hilton Garden Inn Cincinnati Blue Ash Ohio

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Cincinnati Blue Ash, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.