We booked this hotel using the price and the ratings on TripAdvisor. When we arrived around 730/8 we found that the room had not been cleaned at all. We tried to use the phones in the room, they didn't work. We called from a cell phone to the front desk. She took about 5 minutes to come to see the problem and then asked us to wait while she personally had to clean the room. She did a terrific job, by the way. The next morning we asked to speak to a manager, then we were informed he left us a gift certificate. I accepted the certificate and then left my contact information for the management. I called two additional times, no response. The time I got a response was when I went to the corporate website and left a message. Things have been resolved and it was an okay stay, but I do not think I could soundly recommend it.
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- Also Known As:
- Extended Stay Blue Ash
- Blue Ash Extended Stay
- Extended Stay America - Cincinnati - Blue Ash - Reagan Highway Ohio