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“Wonderful!” 5 of 5 stars
Review of Comfort Suites Berlin

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Comfort Suites Berlin
2.0 of 5 Hotel   |   4810 TR 366, North Street, Berlin, OH 44610   |  
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Ranked #1 of 4 Hotels in Berlin
Wakeman, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Wonderful!”
5 of 5 stars Reviewed August 12, 2013

We go to Amish country a few times a year and this is the motel we stay at. The rooms and the motel are very clean. The motel is within walking distance to downtown or short driving distance to the Amish flea markets. The rooms are very large and the beds are comfortable. The rooms have a small fridge, microwave and sink. The staff are friendly and we always enjoy our stay.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, August 13, 2013
Dear Guest, thank you for staying with us and sharing your compliments. I am glad that you enjoy our hotel and the amenities that we offer. We always work so hard to make everything wonderful for our guests. We look forward to hosting you again and make you next stay another great one.
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119 reviews from our community

Traveler rating
    88
    27
    2
    1
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Lancaster, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 30, 2013

Love Berlin,We have stayed in this area every year around the same time,first time staying at this hotel,we rented 2 rooms,let me say the hotel is nice and clean but the people at the front desk were so rude ( with the exception of the young girl that worked there) the others were terrible,they wouldn't even speak to us,several times going in or out we would say hello and the lady would just stare at us,I tried to buy something from their little gift shop and she acted like we were not even standing there so we went to a store and bought the item,the wifi never worked at all,we were told for the 3 days we were there that they were having issues with it,we love Amish Country and will be back but not at this hotel with the very rude front desk lady :)

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, July 31, 2013
Dear Guest, thank you for staying with us and I apologize for the issues that you had while staying with us. Our 100% focus every day is guest satisfaction at the Comfort Suites Berlin, I am sorry you did not experience this. We would welcome the chance to re-establish this with you. Thank you for the feedback so that I am my staff can be accountable to each other so that we can be accountable to you.
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Alexandria, Ohio, United States
1 review
5 of 5 stars Reviewed July 27, 2013

Family trip to Amish Country and our stay here was excellent. Staff was very nice, everything was clean, rooms are very large(2 queen beds),great pool for both kids and adults. It is not only a nice place to stay but is also perfectly situated to get to a lot of attractions within a few minute drive.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, July 29, 2013
Dear Guest, we thank you for your patronage and for taking the time to give your compliments about your stay with us. I am glad that you also enjoyed our large rooms and indoor salt pool area. We appreciate you taking the time to give out a review. Hope to host you again very soon.
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Ontario
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2013

Once again, Comfort Suites Berlin OH did not disappoint. This is an extremely well maintained facility. Expect large comfortable rooms, lovely furnishings and absolute cleanliness. Staff are exceptional -- hospitality and guest care are definitely a priority. My only complaint is that those pastries in the afternoon and at breakfast are just too good!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, July 29, 2013
Dear Guest, thank you for staying at the Comfort Suites Berlin. We greatly appreciate your patronage. We appreciate your feedback on our large rooms, clean facility and those great "Kauffman Bakery" pasteries, each morning. They are very good. We look forward to hosting you again.
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Dayton, Ohio
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 16, 2013

An extremely clean hotel, and we asked the front desk how old was this hotel and they said 10 years. Things that we noticed were the extra large rooms, hall ways wider than other hotels and up graded wood molding in the entry and dining area. We would for sure stay at this location again. The entry has a fire place and sitting area, the dinning room area can accommodate large crowds and there is plenty of breakfast food for everyone. We stayed 2 nights. Love the hand written letter from the night clerk thanking us for the stay. WOW !

Rooms were extra large not cramped like the hotels in big cities. Also the pool area was very clean. The pool is a salt water type that does not really taste like salty water, and the hot tub was well cared for nothing here was run down. Work out room was great, a perfect way to work out all the extra fat we took in. Overall this was one of the cleanest nicest hotels we have every stayed at !

Room Tip: All rooms area great
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, July 17, 2013
Dear Guest, Thank you for recently staying with us. I am glad you enjoyed our large rooms, indoor salt pool and clean hotel. We look forward to hosting you again in the future and thank you again for the compliments.
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IL
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 5, 2013

This motel is very nice and clean with large rooms. The location is great. The breakfast area was large but they also had outdoor seating that was really nice and it was great in the evenng too. We come to Amish Country almost every year but this was our first stay here. I think we will come back. Nothing to complain about and the location is great.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, July 7, 2013
Dear Guest, Thank you for recently staying with us and for the compliments about the Comfort Suites Berlin. We work very hard to keep our hotel nice and clean, thank you for recognizing this. I am also glad you enjoyed our large outdoor porch with lot of seating options.
We look forward to seeing you again in the future on a return trip to Berlin.
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Erie, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2013

We have been going there every year for the past 12 years and love it! Staff is very helpful and friendly. Clean rooms, great breakfast. WiFi thoughout the building A very relaxing vacation! - The Michigan and PA families.

Room Tip: every room is good
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerlinOwner, General Manager at Comfort Suites Berlin, responded to this review, June 14, 2013
Dear Guest, Thank you for staying with us and for taking the time to put your compliments on Trip Advisor. Thank you for noting our clean and friendly facility. We are so glad that you had a relaxing time. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Berlin

Address: 4810 TR 366, North Street, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Berlin 2*
Number of rooms: 69
Official Description (provided by the hotel):
69 room all suite, Platinum Award Winner. 100% smoke free Hotel, features; free hot breakfast, indoor salt pool/whirlpool area, in room sofabeds, microwave and fridge, free wireless high speed internet. Locally owned and operated. ... more   less 
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Also Known As:
Comfort Suites Berlin Hotel Berlin
Berlin Comfort Suites
Comfort Suites Berlin Ohio

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