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“Exceptional value!” 5 of 5 stars
Review of Berlin Grande Hotel

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Berlin Grande Hotel
2.5 of 5 Hotel   |   4787 Township Road 366, Berlin, OH 44610   |  
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Ranked #2 of 4 Hotels in Berlin
1 review
“Exceptional value!”
5 of 5 stars Reviewed July 27, 2011 via mobile

Just returned from a quick 3 day/2 night get away with the wife, kids, and my mother. We all were very impressed with the Berlin Grande. All members of the staff that I met seemed dedicated to ensuring our stay was enjoyable. The rooms were large and clean and the courtyard patio was a great place to relax with a few drinks after a long day shopping and sight seeing. The kids loved the pool and hot tub. Many choices are offered for breakfast to include waffles, mixed fruits, cereal, breakfast biscuits, etc...Our family will definitely visit again.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
Good Evening, Thank you for taking the time to give us a great review. Our staff is dedicated to making sure everyone that stays with us is as comforable and happy as possible. Looking forward to another visit from your family.
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289 reviews from our community

Traveler rating
    220
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    12
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Pennsylvania
Top Contributor
74 reviews 74 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 24, 2011

My friend and I went out to Berlin to go to the many quilt shops, etc. The room was very spacious with a balcony and small kitchenette area. It was close to main street so we could walk to everything. They have a really nice breakfast with a nice selection to choose from. You also get a free Wendell August ornament for staying! (You have to go to the Wendell August to get it though). The room was very clean and the bathroom was quite large. Being a new hotel, everything is very nice!

Room Tip: Ask for a room on the top floor (4th).
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  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
Good Afternoon and Thank you for your time and consideration in writing this review for us. We are pleased that you enjoyed the convience of being able to walk to the shops just down the street. The ornaments are a gift to you from Wendell August Forge for coming to visit Amish Country, they welcome you to check out their shop and forge just 3 or so miles from the Berlin Grande on US 62. We hope to see you again on your next visit to Ohio's Amish Country.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 20, 2011 via mobile

Very nice hotel! Treated with respect and cater to your needs well. Very clean. We stayed for two nights in the 2 queen suite, didn't get much sleep on both nights because of the people over top of us. They were loud. Other than that excellent hotel!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
Good Afternoon, Thank you for sharing your experiences with us. We're so sorry to hear that your stay wasn't as relaxing and restful as it should have been. We have someone at the front desk to take care of any issues for our guests 24 hours a day. We hope you consider our hotel for your next visit and if you have any issues at all, give our guest service representative a call and they will take care of any issues day or night, so that you can enjoy a peaceful night's sleep.
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Anna, Ohio
Top Contributor
113 reviews 113 reviews
44 hotel reviews
Reviews in 63 cities Reviews in 63 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 8, 2011

My wife and I spent 2 nights and 3 days in Berlin, Ohio and stayed at the Berlin Grande Hotel. The hotel was approximately 1 year old with beautiful lobby and rooms. We had a King-Size bed in a huge room. The room had a wet bar, microwave, small dorm size refrigerator, the bar also had two bar chairs not stools on the free standing bar. The room also had a 42" Plasma, Lounge chair and ottoman as well as a small balcony overlooking the Valley and hills. The balcony had two chairs and a small table would have been nice but the chairs sufficed and we enjoyed a couple of drinks while sitting on the balcony.
The bathroom was nice sized and had a two person walk-in shower with two seats. The only thing I noted was the water didn't always get as hot as I wished but that was probably due to timing of shower versus capacity of the hotel.
The AC worked well considering it was 85-90+ degrees out.
Each morning the Hotel had both the local paper and USA available.
Breakfast was continental with a twist - waffles, home-made coffee cake (Amish country you know) as well as cereal, fresh fruit cut-up, muffins, etc. It also had Egg Muffins with either Ham or eggs etc which were heated in Microwave. The one think I really liked was the orange juice. Many hotels I stayed in watered the OJ to the point that it tasted like a orange slice in a glass of water. Their OJ tasted good.

The pool area is indoor and rather small. The place only had one table and maybe 8-9 chairs. They could use a couple more small tables. The pool is rather small but fine for small kids and great after sitting in the small hot tub (5 person size) The pool could have used some defoaming agent as did the hot tub.

The hotel had a small area between the two wings of the hotel on the North Side with maybe 3-4 tables and chairs. Several couples were sitting out there at night and having a drink and some snacks/food.

Please Note: Holmes County is a Dry County so if you want something to drink you need to bring your own.

Location for us was ideal. We parked our car and walked uptown to see some of the shops. It was probably a 1/4 to 1/2 mile. Not far but good either to work off a meal or get a little bit of an appetite. If you wanted a buffet the Der Dutchman ( as of 7/2) is next door to the Hotel. There are other eating places uptown. Note: This is Amish Country so CASH & CHECKS work and Credit Cards may not.

There are other attractions in Dover, Sugar Creek, Walnut Creek - 1/2hr drive to Dover while Sugar Creek, Walnut Creek on Way. Kidron - 1/2 hr drive, Charm - 20 minute drive. The neat thing to do is just take a side road and enjoy the 35-45 mile/hr - seeing the buggies, stopping at the furniture places and maybe the quilt places.

Room Tip: If you are there in the summer, the East rooms will be cooler than West. Only problem the sun comes...
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
Good Afternoon, Thank you for writing this very informed review for our hotel. We have gotten new pool chairs, a table and a few smaller tables since your visit so there is plenty of seating as well as tables on which you can rest your drinks. It was very exciting when Dutchman Hospitality, the company that owns Der Dutchman and Dutch Valley bought the Farmstead Restaurant next door. The food is fabulous and that is where we get all of our breakfast baked goods. Great tip on the CASH and Checks, some local businesses take these but do not take credit or debit cards. Lastly, I noticed you mentioned all of the great things to do in the surrounding area, for information on Berlin and the surrounding area check out The Berlin Grande Hotel on Facebook and Twitter, we keep it updated with local happenings and information on local businesses. Have a wonderful Holiday Season....
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East Palestine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2011

We stayed over the 4th of July weekend. I read all the reviews here before I booked the trip. This was the first time I have been to Amish Country. My wife has been there before but it was only day trips. We wanted to go somwehere to relax and not feel rushed to do everything. It was a better trip than expected. Granted, like some other reviews, there were times I could hear the neighbors tv. That was ok because we came with 3 little kids who might have been loud sometimes. I just hope if there are complaints about my kids the hotel would have let me know. Anyways, the room with 2 queen beds was great, I have not slept so well in a hotel. I loved the little balcony. I just wish we did not have the view of the condos built next door. The breakfast was great both days although you better get there early because they will run out of items. The entire staff was super friendly and very helpful with requests and also with info about the area. The pool and hot tub were great at the end of the days. A little advise, nothing is open on Sundays! we had a hard time trying to find a place to eat. haha. Also discovered that At&t has no service in the whole area, couldnt use my cell the whole time. Also had troube using the free internet on my phone. I was able to use it for about 5 hours then it stopped working. But I did not persue on trying to get them up and running. I wanted to enjoy the peace and quiet.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
Good Afternoon, Thank you for choosing us as your hotel for your first overnight trip to the area after reading all of the reviews. We are continuously working to improve the soundproofing of our hotel, and yes we would have let you know if another guest would have thought that your children were being a little too rambunctious. We do offer complimentary long distance from your room, to alleviate the fact that the cell phone service in the area is spotty. Thank you for writing a review for us as we always like feedback whether it’s good or bad, so we know what we can do to continuously improve.
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SW Virginia, USA
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2011

This hotel is fabulous. About 10 minutes after we checked in we got a call from the front desk just to see if everything was OK. It was more than just OK! The entire hotel is shiny and new. The decor is beautiful and the room was immaculately clean. The beds were so comfortable and the breakfast was better than other hotel's we've stayed at. The pool area was clean and appealing as was the hot tub. I usually don't use hotel hot tubs but I couldn't resist this one. The entire evening was so relaxing. The perfect start for our vacation. Thank you Berlin Grande!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, November 26, 2011
You’re very welcome, we were glad to provide the perfect start to your vacation. I would like to turn that around and say thank you for your time and consideration in writing such a beaming review for our hotel. Hopefully we’ll see you again. Here’s wishing you many happy travels in the future.
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Charleston, WV
Top Contributor
87 reviews 87 reviews
19 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 23, 2011

We lucked into this hotel by chance. Very clean, roomy and great furnishings. Wonderful staff. Balcony. I'd stay here any time.

Room Tip: Higher levels have wider views from your balcony.
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGH_Social_Media, General Manager at Berlin Grande Hotel, responded to this review, August 4, 2011
We really appreciate your consideration in posting a review for us. Thanks for such a shining recommendation of our hotel, we do our best to make sure you get the most relaxing, pleasant stay as possible. That is an excellent room tip: We do have fabulous views of both the countryside and the village of Berlin from our balconies. Hopefully you'll be able to visit us again.

Karen Troyer
Berlin Grande Hotel
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Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Phone Number:
Location: United States > Ohio > Berlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 
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Also Known As:
Berlin Grande Hotel Ohio

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