So, first I tried making the reservation with just a debit card. We travel a lot and have never had an issue until this hotel. I tried to pay the entire balance before we arrived so I would not have any hold placed on my card. I was told I would have to have a hold on my card anyway as a security deposit, or bring cash in to the desk that I could get back at check out. We were traveling with friends so they reserved the rooms for us on a credit card. In hindsight, this should have been a sign NOT to stay here. Obviously a sign I ignored!! We arrived and check in was a madhouse to say the least and front desk seemed very inefficient and a little lost at their jobs at times. Again, another sign!! We checked in and I was trying to think positive until we arrived in our room-which smelled like smoke, cherry cigar smoke to be exact and it stunk, with a son and a husband with asthma, this was NOT a good situation. I went back to the desk to let them know and they said they were full and that they could NOT get us another room, so we were given a bottle of febreeze and sent back to our room, but told to bring the bottle back when we were done. We opened the window and used the febreeze and in the end switched rooms with our friends we were traveling with. Issue averted, everything will surely get better, right? Nope it got worse, this room looked right into the pool-better yet the pool looked right into us. UGHHHH so it smelled like chlorine. But we were going to go skiing so we had to settle. We arrived back to the hotel to get a good nights sleep after a day of skiing. We were awaken by the sound of hoses being pulled from what sounded like under our room and the person, a man who was apparently cleaning the pool talking to someone in a room right next to ours, this went on for HOURS!!! Needless to say in the morning half asleep we got up to try and enjoy breakfast and the pool, but again issues...The waffle maker was roped off from the rest of the breakfast, "stuff" making it a crowded mess trying to get in and out. We have stayed at soooo many hotels with waffle makers and have never seen such a discombobulated congested set up for the waffle maker-poor set up in deed. then the pool-it was fun but for kids 7 and 11 it was a bit, "young". there is a roped off section for the ONE slide and the pole for the rope is under the water with nothing above water so you know the pole is there and one of the adults went to dive down and hit his chest on this pole- a hazard that needs to be fixed!!!! The "ADULT" hot tub jets were not bubbly at all, they just didn't seem to produce any power at all.So that was out of the question and it was filled with children anyway!!! Over all I was disappointed with this hotel, I have no idea how it is number one on the list. The price was higher than most and the pool really wasn't that impressive, add that to all the other silliness we endured and we will avoid this hotel from now on and would advise others to do the same.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Choice Hotels, Orbitz, TripOnline SA, Hotels.com and Agoda so you can book your Comfort Inn Splash Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Splash Harbor Hotel Bellville
- Comfort Inn Bellville
- Splash Harbor Comfort Inn
- Bellville Comfort Inn
- Comfort Inn Splash Harbor Bellville, Ohio