This place appears to be a country inn. It's really along a busy stretch of highway and there is a lot of road noise from the semi trucks. Trains go through every half hour. The beds are soft and the stairs are narrow so if you have a back problem it will be a rough stay. We left one night early because of this; my wife has back problems. The innkeeper refused to refund our money for several days. He was offering us to stay in another room. His partner showed us another room while we were there and it had a bed that was just as soft as the first. He ignored our emails and phone calls until we filed a complaint with BBB. He also told BBB that he has a room available on the the first floor with a firmer mattress that could have been an option; this was never communicated to us in this whole process. Then he resolved the issue according to our wishes and refunded the one night we did not stay. His write up to the BBB made it sound like we are picky-don't believe it. This is the only place we ever had to pay the bill up front and we have stayed all over the world and accross the United States. We usually enjoy the hotels we stay at. This was our first bed and breakfast and it has made us wary of them. The innkeeper was also away on business consulting with a universtiy during our stay. He checked us in and then left. His partner the chef cooked us breakfast and we were given his phone number in case there were any issues. The chef was very nice to us and his food was good. However, we had to go through the innkeeper to try to resolve issues. It seems to be a theme in other reviews that the innkeeper is not there during customer stays.
- Official Description (provided by the hotel):
- An award-winning upscale bed & breakfast and event center. Minutes from Cedar Point, Lake Erie, numerous wineries and museums and many antique shoppes and malls/centers. All suites with private bathrooms, some with jacuzzis. Hot breakfast, made to order each morning. Continuous complimentary refreshments, including bottled water, pop, and wine. ... more less
- Reservation Options:
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- Also Known As:
- Victorian Tudor Inn Bellevue, Ohio