We were in town for a soccer tournament, arriving late Friday night.
The hotel is impressive from first impression of the lobby right through to the rooms. Spotless and well appointed with a "restaurant/spa" feel.
Check in was beyond courteous. Staff was outfitted in tee shirts for the upcoming soccer tournament (which I thought was a nice touch. So often traveling sports teams are greeted as if a plague of locusts rather than welcome guests). The two ladies working the front desk both behaved as if serving me was their life's ambition and went above and beyond in getting us quickly checked in and making sure I knew which entrance was closest to the elevators for parking purposes. The pantry was pointed out as a great source of some hot soup for weary travelers - saving us another trip out.
The entire facility - lobby, hallways and our room was spotless, comfortable and very well appointed. We stayed in a double queen with refrigerator and microwave. A small coffee maker was stocked with Starbucks. As an aside, the hotel also offers complimentary Starbucks coffee in the pantry for guests day and night and at breakfast. Fruited ice water was available throughout our stay as well. (It's the little things :)
The room featured sleep number beds and ample towels. Very comfortable.
Breakfast does cost extra but we were able to bundle it into our room for a discount. The price was worth it with an ample fruit, yogurt, oatmeal, muffin, bagel, juice and coffee PLUS a made-to-order hot breakfast choices such as omelets, eggs, pancakes, etc. made to order. When we had an early game the second day the staff cheerfully prepared "to go" containers (including garnish and table service) and sent us on our way. The service was beyond extraordinary with something like 4 people staffing a sparsely populated breakfast crowd.
The location is excellent with easy access to the highways and many restaurants and shopping literally minutes away.
If you are staff (or management) of this hotel and worked 5/31-6/2 I salute and thank you. I wasn't necessarily jazzed about this trip and you turned my whole attitude around!
We paid $156/night (including breakfast) for a double queen and as thrifty as I am I have no complaints. The comfort and service provided far exceeded the price.
Laundry and fitness center close early (at 10 pm) so you may want to plan accordingly.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you so much for your glowing review! We are pleased to hear you had an enjoyable stay and that you were able to utilize some of our amenities. We look forward to hosting our soccer/team sports groups. These groups give us (the staff) a chance to get excited and involved in what interests our guests. We strive to provide the type of service that makes you feel like you're at home, even when you're not. We hope you and your team had a great experience at the Creek Classic and look forward to welcoming you back next time your travels bring you to the Dayton area!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.