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All 11 Beachwood hotels

Homestead Studio Suites - Cleveland - Beachwood: Traveler Reviews

2.0 of 5
3625 Orange Place, Beachwood, OH 44122
Hotel amenities
Homestead Studio Suites - Cleveland - Beachwood
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Ranked #9 of 11 hotels in Beachwood
Most recent review
4 of 5 stars Reviewed October 14, 2012
Leon W Louisville, Kentucky
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43 reviews from our community

    Trip type
Traveler rating
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    9
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    8
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Date Rating
Louisville, Kentucky
1 review
“Excellent value in Beachwood”
4 of 5 stars Reviewed October 14, 2012

We were 4 couples from Kentucky on a get away 4 day trip to Cleveland. Very convenient location, friendly staff, clean rooms, safe. It's definitely a lower budget hotel....hence the affordable cost. Two objections: They need to invest in better towels for their bathrooms. And, they use a strong disinfectant that offends some. It's within walking distance from that famous deli: Corky & Lenny's and close to many very good restaurants.....Hyde Park Steak House and Marbella's. I'd stay there again.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Leon W about Homestead Studio Suites - Cleveland - Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Homestead Studio Suites - Cleveland - Beachwood, responded to this review
October 16, 2012
Dear Leon,
Thank you for your great review of our property. I'm glad to hear you and your friends had another enjoyable get away at our hotel. I'm very pleased to see repeat guests through the years having an enjoyable stay! We've taken your feedback regarding our towels and I'm happy to say we've changed suppliers! Thank you for informing us our air freshener is a little too strong, we've adjusted that as well! Thank you again for sharing your experience with us. We look forward to welcoming you and your friends back in the future!
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Dayton, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Horrible”
1 of 5 stars Reviewed October 9, 2012

We have stayed in a lot of hotels in the Beachwood area as we have family there. This hotel may be the worst. We reserved a nonsmoking room but were given a smoking one that reeked of smoke and had an ashtray. When we asked to move, we were placed in a room without an ashtray but later found a cigarette in a dresser drawer and 4- 5 cigarette butts and ashes under the bed. Do they ever clean their rooms? Actually, not while we were staying there. The beds were not made the whole 3 days we were there - we were told that there is only maid service if you stay there for a week. We needed new towels so had to get them ourselves from the front desk. Also, the building was old, the walls and carpeting were dirty and a lot of the paint was chipped. Lastly, the front desk workers were very rude.

I would not go back to this hotel if it had the last vacant bed known to mankind. You would be better off in a sleeping bag in your car.

Room Tip: We reserved nonsmoking rooms but did not get one. Check under the bed and in dresser drawers to mak...
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Elizabeth B about Homestead Studio Suites - Cleveland - Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Homestead Studio Suites - Cleveland - Beachwood, responded to this review
October 10, 2012
Dear Elizabeth,
Thank you for your recent review of your stay. The fact that you found cigarettes in a non-smoking room is unacceptable. Unfortuntely someone smoked in a non-smoking room and we dropped the ball and did not catch it. For this I am terribly sorry. When you came to the desk to switch rooms, the room that was given to you was also a non-smoking room that someone had smoked it. We do our best to accomodate smoking preferences, but can not guarantee them. In response to your feedback, I will be having a Team meeting and address these issues so it does not happen again. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please reach out to me at bch@extendedstay.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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Travelers are raving about these Beachwood hotels

Residence Inn Cleveland Beachwood
4 of 5 stars
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Cleveland, Ohio
1 review
“Overall rating for this location.”
5 of 5 stars Reviewed October 7, 2012

I'm a Veteran of the U.S.Army, and have travel the World. I served in the Viet-Nam War as an Infantryman. Any where I rest my head is a lux to me. I appreciate any and everything since that time. Homestead Studio Suites-Cleveland-Beachwood is heaven to me. The staff is Ex. All staff. I need to mention that when I was a teenager I had a dream of staying here. Some that read this will not beleive that,but it is the truth. for those that was unhappy with your stay, compare it to lying on the ground in Viet-Nam, in the rain with no sheets or blankets. Be thankful for wherever you sleep as long as it is safe. And when you write your next review maybe you will think of how blessed your are to have had a safe place to rest.

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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JOHN C about Homestead Studio Suites - Cleveland - Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Homestead Studio Suites - Cleveland - Beachwood, responded to this review
October 8, 2012
Dear John C, I truly appreciate you taking the time to write such a wonderful review. It gives me great pleasure knowing our Team has taken great care of you and your wife and provided you with a safe, clean and comfortable room. Thank you again for sharing your experience with us and the great post!. Our Team will be really happy to hear such great feedback! Thank you John!
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Eastlake, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Should have trusted the other reviews”
1 of 5 stars Reviewed October 3, 2012

After reading the other reviews, should have known better, but the other hotel we were staying at for the night was booked, as were most of the other ones in the area.

Price was great and was allowed to check-in early, but those were the only good things.

The room smelled so much that my three children were coughing the entire night. While a light cleaning was done before we checked in, a serious DEEP cleaning was needed before allowing guests in the room. There was dust all over the lamps. There was crusty dust along every wall and every corner. The inside of the toilet was not cleaned.

We were on the first floor, and the single pane curtains would not close all the way, so people could see right in our room as we were sleeping.

My son and I slept on the sofa bed. The undersides of the cushions were torn.

Lastly, we were a little nervous about there not being a front desk person on duty from 11pm-7am, but were at least comforted to know the front doors would be locked for our security. However, when I went out to my car at 6:30, the front door was completely unlocked with no one on duty

I've read the management responses to the other poor reviews, and expect the same "Sorry for this slip-up" excuse, but ten minutes worth of detailed cleaning before allowing a room to be available would have gone a long way.

We are not picky people, but this was by far the worst hotel experience of my adult life. My wife slept with her clothes on because she did not feel clean. My kids were in tears because of the smell. I have no problem with outdated decor, limited services, etc in this price bracket, but there is NO excuse for not having clean rooms that do not smell.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Jason C about Homestead Studio Suites - Cleveland - Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Homestead Studio Suites - Cleveland - Beachwood, responded to this review
October 5, 2012
Dear Jason C,
received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that we did not provide you with a clean and comfortable room and your children were coughing. Please accept my apology. To make sure this doesn't happen again, I am taking a more direct approach with our entire Team to ensure this is not the impression other guests have. I appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at bch@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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1 review
“Total trash”
1 of 5 stars Reviewed October 2, 2012 via mobile

The room smelled. The room was not dusted. The floor was filthy. The sheets were dirty. Do not stay here. Sleep in your car... At least that's clean and safe. Should be condemned .its by far the worst hotel ever....want my money back

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jenw4 about Homestead Studio Suites - Cleveland - Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Homestead Studio Suites - Cleveland - Beachwood, responded to this review
October 5, 2012
Dear jenw4,
Thank you for your recent review of your stay. I sincerely apologize that we failed at providing you with a clean and comfortable room. To make sure this doesn't happen again, I am personally going to have retraining sessions with our Housekeeping Team. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at bch@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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Additional Information about Homestead Studio Suites - Cleveland - Beachwood

Also Known As:
Homestead Studio Suites Cleveland/Beachwood Hotel
Homestead Studio Suites Cleveland/Beachwood Hotel Beachwood
Homestead Beachwood
Homestead Suites Beachwood
Homestead Studio Suites Beachwood
Beachwood Homestead
Beachwood Homestead Suites
Homestead Studio Suites - Cleveland - Beachwood Ohio
Address: 3625 Orange Place, Beachwood, OH 44122
Region: United States > Ohio > Beachwood
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in Beachwood
Price Range: $
Hotel Class:2 star (2*)
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