We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel” 4 of 5 stars
Review of DoubleTree Cleveland East/Beachwood

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added DoubleTree Cleveland East/Beachwood to your Saves list
DoubleTree Cleveland East/Beachwood
3.5 of 5 Hotel   |   3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)   |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Celebrate with Us!
Ranked #9 of 13 Hotels in Beachwood
United States
1 review
“Great Hotel”
4 of 5 stars Reviewed 5 days ago NEW

I only stayed one day on a business trip, but the service was great and the beds are immaculate. I had the best sleep I've had in a long time. I also ordered room service for breakfast. They were very quick! The restaurant closed late(11p.m) which I was very impressed to see considering I didn't check in until after 10 p.m... After traveling by car for so many miles, I was hungry. :*) Great hotel. I would recommend. Happy Travels

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

308 reviews from our community

Traveler rating
    91
    93
    61
    42
    21
See reviews for
92
35
12
134
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall ok stay. Staff was nice. Restaurant was good. Rooms very loud and dated. Good area for going out to eat and shop an easy access to highway. Just wasn't that pleased with the room itself. Needed painting/wallpapering refreshing and a new heating system

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clevland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay was great! However there were a few issues, one being with the bed. Once I sat down on the bed it slipped off of the frame and slammed on the floor, then again the next day. Other than that there really were not any issues.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was wonderful. The upgrades they have made are fantastic! My only comment would be that I miss the bar food that used to be served rather than the up-scale menu that is now in place. The room was clean, the staff was friendly and helpful, and the location is perfect for business. There are also several shopping areas nearby that offer a great selection of restaurants and shops.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herndon, United States
1 review
5 of 5 stars Reviewed 1 week ago

We landed after only getting 3 hrs sleep; driving one hour to get to airport; arriving and having to wait for our rental car, all to get to the hotel at noon. DeBorah at the front desk as well as Kameela were soooooo awesome in accommodating our schedule, they were able to secure a king bed and handed us our warm cookies. We slept, awoke in time to watch my daughters Winter concert. Awesome

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, 6 days ago
Dear William M.,

Thank you for your kind words about your recent stat at the DoubleTree Beachwood Hotel. I have taken your review and shared it with the entire hotel team. Both associates that you mentioned are great team members and enjoy the compliments. As a leader at the hotel, I constantly strive to give both positive and constructive feedback, thank you for your help in this regard.

If I can be of any assistance in the future please contact me directly at the hotel.

Sincerely,

Thomas M. McKenney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Top Contributor
94 reviews 94 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had 5 rooms for one night for a client visit. The heater in the room was so loud we couldn't sleep. 3 others in our group had the same issue.
We ordered breakfast at 8:58 AM with our party having to leave at 9:30. At 9:16 we checked with the host and he went to try to find our server. She came around at 9:20 and said our food would be right out. It came out at 9:26 we had no time to eat.
The ground floor rooms we had were noisy. We heard every noise in the hotel. I will stay at the Marriott next time

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, 2 weeks ago
Dear rbtvwestfall,

On behalf of the entire team at the DoubleTree Beachwood hotel I would like to apologize for the issues that you encountered during your recent stay. During our recent renovation we have taken particular notice of both the quality and the noise of our in-room HVAC systems. I have taken your review and shared it with our Director of Engineering and we will be reevaluating the performance of all the units on the 1st floor to ensure 100% guest satisfaction. Your comments regarding the pace of service in the restaurant have also been noted, and our being reviewed with the entire breakfast team. We look to ensure that our breakfast staff makes the start of each guest’s day enjoyable.

Both positive and constructive feedback our key to continuing to improve our product and guest service performance. I thank you for taking the time to review our hotel. Please let me once again apologize for the issues and ask that if I can be of any further assistance please feel free to contact me at the hotel.

Sincerely,

Thomas M. McKenney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typical good Hilton hotel. Fitness center had up to date equipment. Breakfast buffet had great variety. Snowed overnight and hotel staff cleaned off my car and plowed parking lot. Front desk were very friendly and helpful. Would stay here again.

Stayed November 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review, 2 weeks ago
Thank you for taking the time to review our hotel, the entire team and I appreciate your feedback. We are glad you enjoyed your stay and look forward to serving you in the future.

Respectfully,

Thomas M. McKenney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree Cleveland East/Beachwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Beachwood
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Priceline, Orbitz, Cheap Tickets, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio

Owners: What's your side of the story?

If you own or manage DoubleTree Cleveland East/Beachwood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.