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“Great place to stay” 4 of 5 stars
Review of Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
3.5 of 5 Hotel   |   3775 Park East Drive, Beachwood, OH 44122   |  
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Ranked #3 of 13 Hotels in Beachwood
Waldorf, Maryland
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great place to stay”
4 of 5 stars Reviewed November 27, 2013

This hotel has been through a much needed renovation. It looks great and the people at the front desk were very helpful. The chefs for the breakfast are so upbeat to be so early in the morning.

The location is great. It's near the highway, restaurants and shopping.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    112
    44
    11
    7
    7
See reviews for
63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Suisun City, California
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 23, 2013

Nice hotel and close to freeway. Room suite is big, bedroom separated from the living room which is equipped with a microwave, mini fridge, sink and sofa bed. Beds are comfortable and the place is clean. Good breakfast was a plus. I would recommend this so someone who is staying for business or a family... A suite can accommodate 4 people.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2013

We were here for a wedding and spent the night at this newly renovated hotel. The lobby is stunning and the staff was professional and attentive to everyone's needs. The rooms are clean and comfortable. It was the perfect place for any event.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, United States
1 review
5 of 5 stars Reviewed November 21, 2013

Great location, large rooms, comfortable beds, clean, great complimentary breakfast! Staff is friendly and accommodating especially the cooks at breakfast. Like the pull out beds in the suite. So close to all the restaurants and shopping and John Carroll University.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N.Olmsted, United States
1 review
5 of 5 stars Reviewed November 14, 2013

We were celebrating our 1st wedding anniversary and enjoyed our stay. We were pleased with the evening cocktail reception before having dinner. The room was beautiful and the bed very comfortable. The morning breakfast and newspaper was an excellent end to our stay. The front desk was fast and efficient to our requests for addtional items that we needed

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2013

A post op visit to the Cleveland Clinic lead us to this hotel after we were not treated well by the Hampton Inn accross the street. What a pleasant surprise. The complimentary manager's reception was very nice with cheese and crackers and assorted beverages. The room was clean, quiet, and the breakfast the following morning was delicious. All the staff was extremely polite and made us feel welcome. I would stay there again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 10, 2013 via mobile

If you are looking for an accommodating family friendly hotel for a youth team go somewhere else. We were treated like they didn't want our kids there. And just to be clear our team is fairly well behaved.

The Hotel security was over the top, bossing adults around, yelling at kids, instigating arguments with adults, it was crazy. These guys took their foil badge and flashlight and treated every encounter as a high risk traffic stop. Guests are customers not common criminal.

The other staff was great tho, breakfast folks were friendly and helpful, breakfast was very good, and the managers reception was also well done.

Perfect stop for a business traveler or a couple,
but not a hockey team. We go on the road a lot, and have kids in other travel sports and have never been treated so poorly.

Your in the business of selling group youth teams rooms and everything that goes with it or your not. Take yourself off the preferred list and stick with the adult crowd you want, cause a lot of damage to the flag.

And the pool must've been 50/50 mix of water and chlorine, the stench was brutal

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

Address: 3775 Park East Drive, Beachwood, OH 44122
Phone Number:
Location: United States > Ohio > Beachwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Beachwood
#3 Family Hotel in Beachwood
#3 Romantic Hotel in Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 
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Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Beachwood Embassy Suites

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