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“A splendid place” 5 of 5 stars
Review of Port Lincoln Hotel

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Port Lincoln Hotel
4.0 of 5 Hotel   |   1 Lincoln Highway, Port Lincoln, South Australia 5606, Australia   |  
Hotel website
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Hotel amenities
Ranked #1 of 6 Hotels in Port Lincoln
Certificate of Excellence 2014
Sleaford, United Kingdom
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
“A splendid place”
5 of 5 stars Reviewed April 28, 2013

A magnificent location overlooking Boston Bay and the harbour was matched by the excellent room we had with two large double beds and no lack of facilities. The balcony for ship watching was a bonus. Very helpful staff and if you need a place to stay in Port Lincoln this must be it. The only downside was the lack of free wi-fi other than on the ground floor, and that for only 15 minutes per day. Most public venues do better than this. We did not use the eating facilities as there are plenty of alternatives close by which are not so allied to an expense account clientel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 18, 2013
Dear Jimc352,

Thank you so much not only for coming all the way from the United Kingdom to Australia, but travelling to Port Lincoln to come and stay here at the Port Lincoln Hotel.

I am delighted you enjoyed the magnificent view over Boston Bay and a bit of ship watching! It can be a busy harbour, sometimes with whale spotting a spectacular bonus.

The staff are one of our biggest assets yes. I take pride in sharing our Trip Advisor reviews with them, recongising their hard work, so thank you.

The WIFI access in this hotel has become an focus for us and we are working towards a solution as we also understand it is now an area of improvement.

Safe travels home and thank you again for your feedback,
Best wishes,
Diana Williams
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • Italian first
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English first
sydney
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

We used this hotel as our base for the Great White Shark trip to the Neptune Islands. The hotel was ideally located on the edge of town and the rooms were very clean and spacious. The food and service was excellent with a vast array on offer. Staff were happy to assist. The hotel supplied transport to and from the dock where we needed to embark on the shark dive. This was a free service. I could not fault the hotel and would stay there again without hesitation.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 3, 2013
Dear Review53

Thank you for choosing to stay at the Port Lincoln Hotel whilst visiting for your Shark Dive trip to the Neptune Islands and for writing a review on Trip Advisor.

The location of the Hotel is in a perfect position to access majority of town by foot and to stroll along the foreshore and out to the local jetty.

Thank you for your feedback about the food and service you revieved during your stay. We as a team always try our hardest to offer a service that we ourselves would love to receive.

We look forward to the next time you decide to visit Port Lincoln.

Best Wishes,
Nicole Olsen
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Adelaide, Australia
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 26, 2013

Great room, great food, lovely friendly staff! Stayed here on short business trip. Room was beautifully presented and very clean. Swam in the pool which looks towards the ocean and has gym just outside fenced area. Dinner and breakfast in the restaurant - food was great, staff friendly catering for dairy and gluten free diets

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 2, 2013
Dear PixiePam

What a great review you have provided on Trip Advisor from your recent buisness trip to the Port Lincoln hotel.

Good to hear that you braved to swim while it's been a little cooler in Port Lincoln. The pool is in a great location and offers great views whilst relaxing on the pool deck.
Thank you for mentioning that the rooms are beautifully presented and very clean, I have passed on this feedback to our Housekeeping department.

Our menu is adjustable to cater for all dietary requirements and our chefs are more than happy to adjust where they can. It's great that you enjoyed the food and service the Sarin's team provided you, I have also passed this feedback on to them.

Thank you once again for your review and we look forward to your next business trip visit to Port Lincoln.

Yours Sincerly
Nicole Olsen
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Moama, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 25, 2013

We stayed here for 2 nights over a weekend in April. Its a great hotel - with everything you'd expect for a top hotel in a country town. The rooms are well appointed, clean and comfortable. The public areas of the hotel are very nice. Not sure why they have a pool as Port Lincoln isn't exactly known for its sunshine! We had room 505, which had a magnificent view up Boston Bay.
Carpark is good, although it does fill up. We'll definitely stay here again as a couple, but not sure if they have family rooms.

The water saving shower heads have been noted by other reviewers - I'll put up with them though as I know Lincoln is short on water so its a necessary evil.....

With this great hotel in Lincoln, and also with Qantaslink now servicing the town again, I think Port Lincoln will become much more popular for holiday makers.

I will review Sarins restaurant separately - But it is absolututely world class food.

Cheers!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 2, 2013
Dear touring-plonkies

Thank you for your Trip Advisor review from your recent visit to the Port Lincoln Hotel. I am glad that you chose to stay with us and were able to experience what we have on offer.

I am happy to read you enjoyed your accomodation with a well appointed, clean and comfortable room, which also complimented magnificent views of Boston Bay.
Options for families vary depending on age and bed requirements. We have twin share rooms that contain two double beds, interconnecting rooms (twin share) and bunk rooms that sleep up to six.
The main carpark does fill up with 111 rooms on offer at the hotel. We also have parking across the road next to our Lincoln Cellars and there is also sufficient street parking available free of charge for the larger vehicle's or those with a trailer.

Thank you for your great review of the Port Lincoln Hotel and we look forward to seeing you the next time you choose to visit.

Yours Sincerly
Nicole Olsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Top Contributor
224 reviews 224 reviews
83 hotel reviews
Reviews in 130 cities Reviews in 130 cities
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed April 22, 2013

There were a number of things that weren't right with our stay. I had paid extra for an ocean view and had made a point of requesting a quiet room. We had a room on a angle. While it was technically an ocean view, it was more of partial. It was not quiet though, it was above the pool so we got the noise from that and above the garbage dumpster which was collected at 6 am. (loudly) The pool was supposed to be heated,it wasn't. People were allowed to smoke out at the pool. The information book in the room states " business center offers complimentary use of computers for guests." However, when I went down there, there was a charge to use it. Then the morning we were leaving our taxi never came. We had ordered it the night before and from the conversations with the front desk and the taxi driver(finally) I believe that they forgot to order a taxi for us. We were really close to the departure time when we finally got to the airport.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 1, 2013
Dear Cyntul2no

Thank you for your Trip Advisor review that you have provided from your stay at the Port Lincoln Hotel.

You have mentioned some fair points that I have been following up on and I appologise that they may have affected your overall stay. Our reception desk is open 24hours and our staff are always accomodating to meet guests needs where they can.

Firstly I would like to mention that the rooms we have at the north end of the hotel with an ocean view are the quietest rooms that we have to offer. These are located away from the traffic and Sharky's below. Being a corner room with a large corner balcony they offer a view of both Boston Bay and the coast line as most people enjoy.
Thank you for alerting us of the garbage dumpster arriving at 6am, we have spoken with the company that we use. They were more than appologetic as our contract states that they are not to come through before 7:30am. With out this knowledge we would not of been able to follow up on this so once again thank you.

The hotel pool is solar heated but the heating always depends on the weather the peninsula has been experiencing prior. Going into May we have had a lot of cloudy days which may have impacted the solar power during your visit. We are looking into other options so that guests can enjoy a constantly heated pool all year round.

The buisness centre is free of charge for general use but charges do apply for the internet and printing.

As for the taxi booking, all of our records indicate that a taxi was booked for 9:10am the night before by a senior reception staff member. I am sorry if there was any miscommunication or that this was not explained before your departure.

I am happy to speak with you about any of this further if you would like to contact me on (08) 86212000.

Kind Regards,
Nicole Olsen
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Honolulu
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 21, 2013

For those visiting Port Lincoln to do the great white shark cage dive with Calypso Star, they have a special package rate of $70 a night, an amazing bargain in an otherwise very expensive country. There are some minor drawbacks to this awesome deal: it only applies to the hotel's "bunk rooms" (perfect if you are with friends, but they'll give it to solo travelers as well even though it's way too big for just one person), and they don't offer maid service for this rate either (no biggie since you'll be with the sharks all day and won't be spending much time in the room anyway).

When making your booking with the hotel, make sure you mention you're with Calypso Star to take advantage of their free transfers to the boat. They'll give you an info sheet when you check in and will let you know what time your transfer to the dock will be arranged for the morning of your shark adventure. Staff is friendly, they answer emails very quickly, and are clearly used to dealing with the shark tourists.

Hotel has a couple nice-looking restaurants that I did not try (again, with the sharks all day!), but also has enough small restaurants and fast-food options nearby (KFC is next door), so you won't go hungry no matter what your budget.

Room Tip: The shark package reduced rate is only good for the hotel's bunk rooms, of which there are just...
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, May 1, 2013
Dear DaveAH6HY

Thank you for choosing to stay at the Port Lincoln Hotel whilst visiting for the Calypso Shark Cage Dive experience and for taking the time to write a review on Trip Advisor.

Well Done for braving the Shark Dive - I hope that you thoroughly enjoyed the experience.
Like you have mentioned we are used to dealing with Shark dive tourists and do offer some great deals for those wishing to stay here and brave the Calypso Star Shark Dive. You have given a great outline of what the special rate package offers for an individual visitor staying. The bunk room is the best value option we have on offer (usually preferred seeing as you are out with the Sharks all day). This does not include a mini bar or maid service, but guests are more than welcome to contact our 24hour reception desk if they do require anything.
If divers wish to stay in any of our other rooms that we have available we do also offer a discounted rate. This also includes the transfer to the Marina and back again courtesy of the hotel.
I have passed on your comments about the friendly service and prompt answers via e-mail by our reception and reservations team.

Thank you again for your helpful review.

Yours Sincerly
Nicole Olsen
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Dunedin, New Zealand
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 19, 2013

Lovely view enjoyed from Ocean View room with balcony. Very comfortable beds and good night sleep with the cloud topper – I want one! Room facilities good and décor nice. Lighting in room was a little dim, no over-head downlighting, just free standing lamps and small wall mounted lights that unfortunately all seemed to be missing half the bulbs… While I understand water conservation is an issue, the low flow shower head is a bit of a problem if trying to rinse out long hair. Staff friendly and helpful on Check in/out. Handy location and good off street parking for guests.

Room Tip: Ocean View rooms worth the extra $$
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portlincolnhotel, Public Relations Manager at Port Lincoln Hotel, responded to this review, April 25, 2013
Dear KiwiKat815

Thank you for writting your review about the Port Lincoln Hotel on Trip Advisor. You have provided some positive feedback along with a couple of things that we will look into.

Glad to hear you chose to stay in one of our Ocean View Balcony rooms. The rooms offer great views of Boston Bay and the balcony is perfect to sit and watch a sunrise or sunset with a glass of wine.
The cloud topper often receives great reviews about comfort and I believe a fair amount of people have sought to purchase one for their own home.
As for the shower heads and lighting in the rooms we have taken on and appreciate this feedback. We are now currently reviewing other options to look into for these.

We hope you enjoyed your visit to Port Lincoln and hope to see you next time you chose to visit.

Your Sincerly
Nicole Olsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Port Lincoln Hotel

Address: 1 Lincoln Highway, Port Lincoln, South Australia 5606, Australia
Phone Number:
Location: Australia > South Australia > Port Lincoln
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Port Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Port Lincoln Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
The Port Lincoln Hotel overlooks Boston Bay with 111 rooms comprising of luxury and deluxe spa suites, ocean view balcony or town view rooms. The hotel has a modern and spacious design, comprising of large public bar, bistro area and Sarin's restaurant that features local seafood and non-seafood options. Perfect for families, leisure guests or corporate travelers - the Port Lincoln Hotel offers modern function facilities and dining options to suit. We also have tailored itinerary suggestions so our visitors can explore the Eyre Peninsula and enjoy land or water based tourist activities during their holiday. ... more   less 
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