As one other reviewer has pointed out, the cafe and cheese take away sales need to be separated. We had a 15 minute wait standing in the line to order lunch due to the people in front of us were ordering cheese's to take home. By the time we got ordered the kitchen had closed.
After all that we ordered a cheese platter which were already prepared but it took another 20 minutes for them to take the glad wrap off and bring it out after I complained.
Lots of staff milling around but not very attentive to customers.
Also you can't see the cheese factory workings and only a shop front.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 2, 2013
We've been working hard to improve our time frames at peak times. Thanks however for the feedback and we will be talking to the team about improving there service precisely at that time when things are so busy. We are also investing substantially in a new POS system so that there are twice as many service areas.
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Hope you can visit us then!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.