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“Very poor cafe service” 2 of 5 stars
Review of Maleny Cheese

Maleny Cheese
1 Clifford Street, Maleny, Queensland 4552, Australia
07 5494 2207
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Ranked #6 of 11 Attractions in Maleny
Type: Specialty Shops, Shopping
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Attraction details
Owner description: Cheese and yoghurt made in the heart of the hinterland from fresh local milk. Offering visitors an opportunity to view the production area from large panoramic windows, relax and enjoy the cafe menu and delicious selection of deli products. Groups (10+) by appointment only. All other visitors invited to bring their eskies and shop for fresh regional dairy goods that are all available for tasting before you buy.Cafe menu features signature cheese platters, a variety of open grill toasties, raclette, fondue (allow 45 minutes or book ahead of arrival) and fried Camembert or Brie, to name just a few. Dessert, good coffee and a good wine list compliment the offering.Farmers Market Stalls: SATURDAYRocklee, Bribie Island, Corbould Park, Kawana, Big Pineapple, YandinaSUNDAYEagleFarm, Chandler, Caboolture, Curimundi, Fisherman 's Road, Noosa
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Very poor cafe service”
2 of 5 stars Reviewed September 1, 2013 via mobile

As one other reviewer has pointed out, the cafe and cheese take away sales need to be separated. We had a 15 minute wait standing in the line to order lunch due to the people in front of us were ordering cheese's to take home. By the time we got ordered the kitchen had closed.
After all that we ordered a cheese platter which were already prepared but it took another 20 minutes for them to take the glad wrap off and bring it out after I complained.
Lots of staff milling around but not very attentive to customers.
Also you can't see the cheese factory workings and only a shop front.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraMaleny, Guest Relations Manager at Maleny Cheese, responded to this review, September 2, 2013
We've been working hard to improve our time frames at peak times. Thanks however for the feedback and we will be talking to the team about improving there service precisely at that time when things are so busy. We are also investing substantially in a new POS system so that there are twice as many service areas.
Hope you can visit us then!
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102 reviews from our community

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Date | Rating
  • English first
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English first
Brisbane, Australia
Contributor
12 reviews 12 reviews
5 attraction reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Great variety of cheese”
4 of 5 stars Reviewed August 16, 2013

There are so many wonderful cheeses here that you can go crazy with the tastings. The prices are excellent too.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraMaleny, Guest Relations Manager at Maleny Cheese, responded to this review, August 17, 2013
Thanks for the great feedback. We love the cheeses we offer and hope our visitor do too - just as you have experienced! Thank you
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Brisbane, Australia
Top Contributor
101 reviews 101 reviews
38 attraction reviews
Reviews in 54 cities Reviews in 54 cities
66 helpful votes 66 helpful votes
“Nice cheese based meals but Raclette needs more ......”
4 of 5 stars Reviewed July 21, 2013

Four of us went for lunch, three chose raclette which was lovely but needed more pickles ie onion / gherkin. One chose Caramelised Onion and 3 cheese tart which was served with a side salad and delicious. Purchased the Buffalo Brie and Wasabi Cheddar which is devine. Would recommend for lunch - did not go to see cheese process.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraMaleny, Guest Relations Manager at Maleny Cheese, responded to this review, July 22, 2013
Thanks so much for the positive feedback. So sorry we didn't have the opportunity to serve you with a few more gherkins and onions with the raclette dish you had ordered. I'll be talking to our cafe cooking team and seeing if we can add just a few of these for all our guests. Thanks for letting us know!
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Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Lovely cheese and great service.”
5 of 5 stars Reviewed July 17, 2013 via mobile

Sampled different types of lovely cheese and walked out with some cheese and yoghurt. Great coffee. Very friendly staff. It was a pleasure to visit.

Visited July 2013
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SaraMaleny, Guest Relations Manager at Maleny Cheese, responded to this review, July 22, 2013
Thank you for your very positive feedback. Wonderful news for the whole team. We love to serve our customers well and provide not only great cheese and yoghurt but a wonderful experience.
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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
4 attraction reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Yum!”
5 of 5 stars Reviewed July 2, 2013

Wonderful yogurt and cheese. Loved it! Ordered the camembert and mango yogurt. Delicious - will be back again soon...

Visited June 2013
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SaraMaleny, Guest Relations Manager at Maleny Cheese, responded to this review, July 4, 2013
Great to read how much you enjoyed our delicious goodies. We constantly strive for the best taste possible, and thankfully our locally sourced milk remains a pure and perfect foundation to work from. Hope you get a chance to call in again some time - thanks for the feedback. Always much appreciated!
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