I wasn't really sure what to expect, but as the room cost $170 a night, I was expecting it to be fully renovated.
A coat of paint and modern pillow does not a renovation make. The bathroom was very old, including an old cracked basin and a cheap looking shower. Also the fridge was a bit old hadn't been defrosted in so long that every time the motor kicked in it was very noisy and rattled. As such, to sleep we had to turn the fridge off and put a towel in the base of it to catch the water from the defrost. Also, the starting of cleaning of rooms before 8am is a bit annoying to those aren't waking up and checking out at 6am. There was also a lot of noise from the pipes above our room.
Very good bed!
Fantastic mattress liner that reflected body heat really well so we didn't have to turn on the heater, even though it got down to 2c.
Great location! Right by the station, police, RSL, Longreach Club and a block from Eagle St.
Right at the start of the Botanical walk.
Full range of toiletry products including conditioner.
For the price I was certainly expecting more - it was on par with a $110-$130 room in Mackay or Townsville.
Expect a 3 star property.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thankyou for your review. I particularly thank you for acknowleging the quality of our bed. I note you had issues with the price and I would encourage you to ask for special last minute or standby rates or deals particularly if booking directly with reception. It is always difficult to compare prices and levels of room appointments with other towns or areas. Our rooms , for instance , compare more than favourably in price, value and appointments with the 4 star rooms we stayed in New York . Our costs are much higher as well.. As we don't have your personal details I can't refer to the specifics of your stay however rooms in many hotels increase in value as they become less available.
Thankyou for the feedback regarding the fridge. It is our policy to regularly defrost the freezers and I apologize for your fridge not being devoid of ice buildup.
Thank you also for your feedback regarding the handbasin and shower. The motel was built in 1986 and the handbasins are man made marble which is excellent quality however it is dated. We chose to follow customer feedback when deciding where to begin renovating. Quality beds , large flatscreens and quiet split reverse aircon was the highest priority. Thus far much has been accomplished with some showers replaced and obviously more to follow.
Thany you for your positive feedback regarding our lovely town . Over ten times the population of Longreach and district visit our two local icons, The Australian Stockman's Hall Of Fame and Qantas Founders Museum , every year and also to experience our pristine environment. and other local attractions and things to do. Our visitors also love meeting the locals and visiting our nearby towns and attractions. Thankyou for staying with us and for your valuable feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.