After holidaying in Port Douglas, my partner and I were looking forward to staying at Kuranda Resort and Spa. We had read favourable reviews of the place and judging by their website, the resort looked excellent value for money at the rate we booked of $129 a night.
Unfortunately we were incredibly disappointed. Rather than being the "rainforest retreat" that it is marketed as, it was simply overpriced and in desperate need of maintenance. It was so bad that we cut short our holiday and left early.
The good things were a majority of the staff were excellent, they were pleasant and willing to help us when they could. We were also happy to hear that new owners had bought the resort, and hope that they fulfill the resorts' potential.
The bad things were the pool was green and obviously hadn't been cleaned properly in months. We didn't want to get sick so we didn't swim in it. The food is overpriced in the restaurant and we noticed whenever there was a function on, the guests pretty much got overlooked for the function.
The villas are in bad disrepair, there are holes in the roofs and there is water damage on the floor and electrical appliances. Gardens needed maintenance and we spent most of our holiday worried we were probably going to get bitten by a snake - probably not good if you have little kids!
There is no rainforest around the villas, and the walls are paper thin. You can hear EVERYTHING that is going on in the villa's around you even with the windows shut. There are no flyscreens on the windows and in the bathroom there are gaps in the floorboards so bugs/spiders etc are free to crawl into the villa - that's not too much fun either.
Upon saying all that, we wanted a rainforest experience and expected a few bugs/water/spiders would come with the environment. However it got to the point at Kuranda Resort and Spa that we could no longer stay there, and would probably never stay there again, nor would we recommend it to any of our friends.
I would suggest that if you want to see Kuranda, then stay in Cairns and take the scenic railway there. Everything in Kuranda closes when the last train leaves at 3 in the afternoon anyway, so you aren't really missing much not staying there!
- Also Known As:
- Kuranda Hotel Kuranda
- Kuranda Hotel
- Official Description (provided by the hotel):
- Reflecting the essence of the world heritage Barron Gorge National Park, Kuranda Resort & Backpackers will remind you what it is to truly relax and unwind. Revitalize your soul amidst the tranquil surroundings and enjoy the tropical ambiance of Northern Queensland. Kuranda Resort combines relaxation with adventure with a range of tour options. Ride the Skyrail, sail out to the Great Barrier Reef, experience the thrill of extreme White Water Rafting, or simply marvel at the beauty of the rainforest. Relax by the pool, before preparing your senses for the gourmet dining experience offered at our onsite Bar and Restaurant. Choose from a range of fully self contained apartments or Egyptian style chalets with oversized cotton daybeds and cushions, and the tranquility of our natural red cedar surrounds. Resort facilities include 1 million litre, 4 metre deep pool with connecting waterfalls, fully equipped gymnasium, tennis courts, conference rooms and extensive backpacker comforts.The amazing bar and restaurant set on the pool edge will surely take your breath away, especially at night. With live music by the fireplace and an extensive range of wine and beers this venue has got it all. It is recommended that guests hire a vehicle for their convenience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, TripOnline SA, Travelocity, Hotels.com and Otel so you can book your Kuranda Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.