We went to Magnetic Island specifically to visit Barefoot Food and Wine Restaurant, more specifically, to possibly purchase 1 or 2 pieces of art if anything caught our eye. I had visisted this restaurant approximatly 4 years ago, and had fond memories. We arrived for a Saturday lunch and decided to wander through the gallery first, before taking our seat. the gallery is excellent, prices range from less than $100 for a small piece to well and truly out of our price range for some of the more exotic pieces.
After wandering through the gallery we took our seat, here is where the problems started. I had wanted to sit on the balcony, where it was quiet and there were no other customers, but my girlfriend wanted to sit in the garden area, so the garden area it was :)
There was 3 wait staff, and what looked to be the manager working the bar. We waited appox 10 minutes for someone to come and greet us and take our drinks order. we waited another 10 minutes for the drinks to arrive, we then ordered our meals at that time also.
We ordered an entree to share and a main meal each (my girlfriends main meal was orderd as entree size). We specificly asked for our entree to come out before our main meals. For the next 45 minutes we waited for our entree, each time I wanted another drink I had to get the attention of one of the staff, I was never asked if I wanted another drink. The one thing they could have done while making us wait 45 minutes for 1 entree, was make sure our drinks were kept full.
We finally asked as to the whereabouts of our entree, and were told we didnt order an entree. After reminding the manager that we did, he came back from the kitchen to tell us the first entree (Pumpkin fritters) were burnt, so they were making another one (which apparently takes 45 minutes).
We finally received our entree and by this time were starving, we ate the two pumpkin fritters (about the size of a golf ball and costing $14, but tasted great) in about 20 seconds and were then waiting again for our main.
We reeived our main meal sometime after, and, they were very very tasty. I had the confit of duck ($37) and my girlfriend had an entree size chicken pasta ($17).
I guess I expected a higher class of dining, but I needed to remind myself this is an island, and things are much more laid back and slower, BUT, why then does this restaurant continue to charge higher than premium prices for below standard service.
Yes the food is good, but the service is, well, incompetent. There were kids running around, which when I am paying $105 for two people for lunch, I don't want children running around my table like I'm in the local leagues club or pub.
Then a family of 5 walked in and took the name "barefoot" to a whole new level. You guessed it, they weren't wearing shoes! Again, I understand this is an island, and the restaurants name is "barefoot" but if thats what your "market" is then don't charge fine dining prices!!!
then to top it all off, the three young children at the table next to ours were handed a large box of toys by the restaurant manager. This then encouraged the children to further run and play in the restaurant.
By this time we had had enough, we paid $105 for 4 drinks, 2 entree's and 1 main meal and left. If you do decide to dine at the restaurant, make sure you get a balcony seat, by the time we left it had a few customers seated there, and all seemed to be having a good time.
The food was good, the restaurant wasnt. There were torn cushions and worn wooden seats and tables, which could all have used and update.
If I wanted to dine in this sort of environment I would have gone to the local RSL and paid $20 for two roast dinners with my grandparents.
If you own or manage Barefoot art food wine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.