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“Worst experience in the entire life! WARNING! PRepare to have your life ruined if you stay here!” 1 of 5 stars
Review of Shaws on the Shore

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Shaws on the Shore
4.5 of 5 Condominium   |   7 Pacific Drive | Horseshoe Bay, Magnetic Island, Queensland 4819, Australia   |  
Hotel amenities
1 review
5 helpful votes 5 helpful votes
“Worst experience in the entire life! WARNING! PRepare to have your life ruined if you stay here!”
1 of 5 stars Reviewed July 17, 2012

Staff were rude and unpleasant. The rooms where messy and unclean. On check out, management were very uncorganized and unprofessional. Also the Manager performed unauthorised transactions using my credit card details. Their criminal activity has prompted my bank in started a formal investigation against their crimes.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawsontheshore, Manager at Shaws on the Shore, responded to this review, September 27, 2012
We are at a loss to understand this anonymous review.
It does not reflect in anyway all the other excellent reviews we've had.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    14
    10
    2
    0
    1
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 30, 2012

We stayed four nights here for a family holiday.
It really was spacious! This meant everyone had plenty of space to themselves (something I value on holidays ... especially when you want a break from kids).
The apartment was perfectly clean and bedding etc. was very comfortable. Little things like the bowls of water outside the apartment to wash sand off made sure it stayed that way.
The kitchen was fantastic - it had everything you needed. Two TVs also helped.
Margaret & staff were very helpful and very quick to help if needed. Local knowledge also helped to ensure we got to the best places for what it is that we were after from our holiday.
Our only upset was that our apartment balcony mostly overlooked the rubbish bins from the shops next door. We still got our bay views, but looking directly out wasn't as pleasant as what we were expecting.
Overall, I was pleasantly surprised by the trip to Magnetic Island and our stay at Shaws. We would definitely stay here again, but would be specific about our unit next time.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 5, 2012

Our fourth stay at Shaws, loads of space for six of us, clean and tidy. Nice bathrooms and kitchen. Location to almost die for right on the Shore at Horesehoe Bay, get a front balcony and watch the sun slip slowly away. Restaurants, bars and a shop right on the doorstep.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melboure, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 17, 2012

We spent 2 night at Shaws on Shore on Magnetic Island. The accommodation was fantastic. Plenty of space in the apartment, immaculately clean, and great ocean views. The decor is a little 80's but don't let this put you off. We found the apartment to be very comfortable and enjoyable to stay in. The manager Margaret was a real pleasure to deal with and we found her to be very helpful during the booking process and our stay.
Shaws in right across the road from the stinger net on horseshoe bay, making it an ideal place to stay for families.
We were so happy with the accommodation that we will stay again.
The only let down was the restaurant downstairs. The service was pretty average and mistakes with our orders were not corrected despite mentioning them to the staff. The restaurant had only been open for a fews day so perhaps it will improve. The food was quite nice but not quite as described on the menu.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 22, 2012

Just spent 4 glorious days at Shaws on the Shore, Maggie Island. Where to start? Beautiful accomodation; spotlessly clean, extra spacious, fabulous ocean views, bright, airy, stunning tropical decor! I am not kidding, this place has it all! Our unit was completely stocked with all the comforts of home in the kitchen, bath, bedroom, living room, and laundry room! We just picked up some of our favorite foods, bevvys and we were set for a luxurious, relaxing treat!
Two nice shops very nearby, superb restaurants within minutes walk and spectacular Horseshoe Bay directly across the street! Can't ask for more than that! The pool and Barbeque area is serene and beautiful! The views from our balcony were breathtaking. There were plently of hiking trails (for those that like to stay active) and the drive to neighbouring beaches and other shopping areas is 10 - 15 minutes tops (if you felt like you needed to be on the move) We stayed put most of the time and enjoyed the beauty of Horseshoe Bay!
The owner of Shaws is one of the most beautiful people we met in Australia. She was very sweet, funny, kind, always made time to talk to us (made us feel like family)! She has a vast knowledge of Maggie Island, so if you have any questions about where to go, what to do, how to get there, etc. Margaret would more than happy to help you!
We loved our stay! Felt like we were worlds away from everything, yet everything we needed was right there - which is exactly what we had hoped for. Heavenly! We would stay at Shaws on the Shore again in a heartbeat and I would strongly recommend it to all my friends and family! I do not write reviews very often.....but I felt Shaws was certainly deserving!!
Enjoy your stay!!! The Canadians!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2012

Horseshoe Bay is at the end of Magnetic Island looking out over Pacific, it's not that far from Townsville but feels a world away! Having spent the weekend these apartments are definatley the place to stay, close to the restauraunts and above the supermarket they are also directly across from the stinger enclosure and park/playground/BBQ.

As others have said the apartments are very clean and spacious, plenty of room for families. The area is quiet and the complex also has a great pool and BBQ area.

The only negatives were that the window blinds in the rooms were not thick and lots of light got through, for us that meant early rising children. There was also a rubbish collection at 6am Saturday morning that made sure we were all up.

Overall a great place to stay and Magnetic Island a great place to visit with heaps to do.

Room Tip: There a 3 rooms on 2 levels. The views from level 1 are just as good as level 2, so to save an extra...
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2012

By far one of the best places I have stayed any where in the world. Immaculate apartments spotlessly clean with every thing at your finger tips. Going to sleep at night with the waves gently lapping shore.
I was so lucky to find this area and would highly recommend it to any one. Margaret is warm,kind and friendly. The whole area is 'like the good old days'.
Every thing about Horseshoe Bay and 'Shaws' is simply heaven.
Thanks for having me.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shaws on the Shore

Address: 7 Pacific Drive | Horseshoe Bay, Magnetic Island, Queensland 4819, Australia
Location: Australia > Queensland > Magnetic Island
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 18 Specialty Lodging in Magnetic Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shaws on the Shore 4.5*
Number of rooms: 6
Official Description (provided by the hotel):
Fully self contained luxury 4.5 star 1,2 and 3 bedroom apartments at fantastic rates. Supermarket, and restaurant in the resort and pub right here. Huge apartments with balconies overlooking the stunning coral sea. Fabulous recreation area with swimming pool and BBQ. Features include full air conditioning, large plasma screen TV, master bedroom TV, Austar, DVD player and free DVD hire. Wireless internet facilities and on site management. Carparking facilities, and local car hire available. ... more   less 
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