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“Short weekend break” 4 of 5 stars
Review of BEST WESTERN Old Tollgate Hotel

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BEST WESTERN Old Tollgate Hotel
3.0 of 5 Hotel   |   The Street, Bramber BN44 3WE, England   |  
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Ranked #2 of 2 Hotels in Bramber
Elm, Wisbech, Cambridgeshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Short weekend break”
4 of 5 stars Reviewed 2 days ago NEW

Smooth check in. Nice room with individual adjustable thermostat for heating. Bathroom spotless and room kept clean and fresh during our stay. Only complaint was that the mattress was uncomfortable,but advised Reception on departure and they advised the Housekeeper would be informed. Breakfast was self service and excellent and plenty of choice.

Room Tip: We had superior room.
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
    115
    102
    28
    11
    6
See reviews for
45
139
4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 6 nights and paid the supplement for a superior room. We were given a great suite on the ground floor of the new building. It was extremely comfortable in every way. The food is on a carvery basis and is actually much nicer and more varied than this type of arrangement might imply. It was hard not to eat too much! The restaurant staff and chefs were really helpful and friendly. We'd definitely stay again as there are lots of interesting places nearby. The location is great if you have a car.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review, 5 days ago
Dear Yorkshiresnail62
Thank you for taking the time to review our Hotel, It is always encouraging to read reviews such as yours. We are very happy to hear you enjoyed our Hotel and its lovely location.
We hope to see you again soon so we can provide you with an excellent experience again.
Please call the hotel direct on 01903 879494 or check our website for our latest special offers.
kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2014

I have for many years been using the largest chain of hotels for business trips, but due to the last few stays being disappointing I decided to try another hotel. This proved to be a good choice. I booked a superior room with dinner, bed and breakfast, which was priced at the same level I would normally pay at the other chain. The staff were all friendly on arrival and I was given room 101. Inside there was a separate lounge area a nice big bed which proved to be comfortable and a spa bath. The food at both dinner and breakfast were good quality and plentiful, and the restaurant staff were friendly and efficient.
Overall an enjoyable stay and I will return next time I have to work in the area, as well as trying others within the group on my next trips.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review, 2 weeks ago
Dear PAL_24
I am delighted to read that you enjoed your stay and that you found the suite to be very comfortable. I will pass your comments regarding the staff to them personally. We are always striving to exceed our guests expectations, therefore it is a delight to read comments such as yours. Please check our website for our latest special offers or call the hotel direct on 01903 879494
kind regards
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Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 10, 2014

Spent 2 nights on DBB offer. Room tastefully decorated, very clean and quiet even though facing main road. Bathroom works but needs updating. Food excellent and staff very attentive especially in the restaurant.
A great place to stay in a beautiful rural village.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review, 2 weeks ago
Dear Blajk
Thank you for posting your recent review. I am very pleased that you enjoyed your stay and found the service attentive. I would just like to inform you that we are presently updating a number of bathrooms to a superior standard.
kind regards
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Yorkshire - England
Top Contributor
127 reviews 127 reviews
59 hotel reviews
Reviews in 74 cities Reviews in 74 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed November 5, 2014

This is a very nice hotel situated a few miles outside of Worthing in Sussex. The room my wife and I had was excellent. Large, airy, well fitted out, comfortable and very quiet. The only downside was that you had to walk across the drive to get to the reception area and the restaurant and it was raining when we did we got a bit wet. Good parking and an excellent carvery albeit slightly expensive but well worth the money. The staff were superb, helpful and attentive. Bramber is a small village and other eating places without driving are very limited so stick to the restaurant. Certainly worth a visit and we would go back tomorrow without a second thought.

Room Tip: Preferably in the main hotel building although I have not seen the rooms there.
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review, 4 weeks ago
Dear Immigrant Tyke
I am delighted to read that you enjoyed your recent stay with us. Please check our own website for our latest special offers the next time you visit.
kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 4, 2014

We booked this after finding it on Google as we needed somewhere close to Brighton after doing the London to Brighton Veteran Car Run that was quiet and with parking for the trailer as well.

The Reception offered us a dinner, bed and breakfast package which was payable in advance. On arrival greetings were friendly and efficient. One downstairs room for a disabled person was just right. Dinner table had been reserved and unusually after picking the main course from the carvery was brought to the table for us.

The rooms were bright and spacious and hot water plentiful. Important to me is cleanliness and all areas were squeaky clean, bedrooms, public areas and dining room.

Would certainly recommend this Hotel and will be going again next year. Thanks to the Staff for making a pleasant stay.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review, 4 weeks ago
Dear Andy W
Thank you for taking the time to post your 5* review. We are always striving to exceed our guests expectations both with the service and the food. If is also pleasing to read that your stay was a relaxing and comfortable one - we hope to see you again soon.
kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Old Tollgate Hotel

Address: The Street, Bramber BN44 3WE, England
Phone Number:
Location: United Kingdom > England > West Sussex > Bramber
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bramber
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Old Tollgate Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Just 10 miles north of Brighton, the Old Tollgate Hotel is one of the most popular 3 Star Country Hotels in West Sussex. Set within the idyllic Village of Bramber, Steyning at the foot of the Sussex Downs, you can expect wonderful customer service and comfort whilst enjoying the hotel’s old worldly charm. The modern traveller will benefit from Free Parking, Free WIFI and Flat Screen TVs in every guest room.Our award winning Carvery Restaurant offers a superb selection of perfectly roasted joints, a spectacular choice of hot dishes, smoked fish, salads and mouth watering desserts.An idyllic Wedding Reception Venue with a licence to host your Civil Ceremony. The ideal hotel near to the South Coast where you can rest your head after enjoying a shopping expedition in nearby Brighton. Perfect base for lovers of golf, walking, cycling, horse riding and for visiting the many nearby historic houses and gardens in East and West Sussex. ... more   less 
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Also Known As:
Best Western Bramber
Bramber Best Western
BEST WESTERN Old Tollgate Hotel Bramber, West Sussex

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