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“great food” 5 of 5 stars
Review of The Saracens Head Hotel

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The Saracens Head Hotel
3.0 of 5 Hotel   |   219 Watling Street West, Towcester NN12 6BX, England   |  
Hotel amenities
Ranked #2 of 3 Hotels in Towcester
Burnley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“great food”
5 of 5 stars Reviewed April 7, 2013

We found saracens head on a trip to towcester. We liked the look of this pub and so we found ourselves sat outside on this lovely sunny afternoon, although the beer garden is next to the car park its really nice with classy chairs and tables.We decided to book a table for dinner as it was very busy, and this wasnt a problem. So later on we went in for dinner, the meal was excellent we had three courses and really enjoyed all of them. The staff were friendly and helpfull even though the place was very busy, if we find ourselves in towcester again we will definetly eat here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris_Garnett, Guest Relations Manager at The Saracens Head Hotel, responded to this review, May 23, 2013
Thanks for taking the time to comment on your food at the Saracens Head. We have been very busy with diners since our recent work & it's good to hear that you were looked after well by the team. We will have some great food & drinks offers running through the summer months & hope you can return to sample them.
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166 reviews from our community

Traveler rating
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    28
    16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Northampton, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

A group of us had a meal,the service was great,the food and drink was all excellent...i can fully recommend this to others .Great valuev for money.There was 8 of us and we all loved it!!!

All of us ordered different food and this was of a great quality and standard.The house wine was really of good quality( could have been a little colder)

The service was excellent and the place was very busy with a great atmosphere.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, April 9, 2013
Thank you for your kind feedback regarding your meal here at The Saracens Head, I am glad we met your expectations and I have passed on your kind comments to the team. We look forward to welcoming you back soon. Daniel and all the team.
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Maidstone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2013

Superficially you'd say this place was good. Clearly had a recent refresh, but the rooms were rushed- gaping hole in wall behind tv, radiator had been moved but they hadn't painted over the gap, leaving a square of old paint, cracked tiles in bathroom. On plus side, the bed was massive and very comfortable and modern decor. Plenty of tea, coffee add biscuits in room but cups were impossible to use without two hands and nearly spillt scalding tea over myself. Room was above bar and no signs of sound proofing, you could hear everything word for word. Now part of me says you need to expect noise if you're staying in a pub, but this was the loudest I've ever heard and either needs sorting, or advertised as a problem and discounted accordingly.

Food was good, solid pub food. Bar was busy but food still served quickly. 3 ales on - speckled hen was wrong, but IPA was good.

Staff very friendly, despite being busy, so full marks to them.

No room in car park add apparently its normal to park on road. They seem to have replaced car park space with benches, making it difficult to turn round once you've driven in.

Maybe I'd stay here again if I had a room away from the bar or if it was on offer. Certainly not sure its worth £90 a night.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, April 9, 2013
Thank you for taking the time to leave feedback for The Saracens Head, I am sorry that a couple of problems have taken the shine off your stay, I can assure you that the works behind the TV and the wall behind the recently adjusted radiator are being addressed this week, and your feedback regarding the cups in the rooms has been taken on board as well. Hopefully we can look forward to welcoming you again soon.
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Lancaster, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2013

We stayed for one night with friends visiting silverstone. We had room 4 the French room I believe, very comfortable nicely refurbished and well equipped. We only booked at table to eat on the day of travel, Good Friday the staff were very accommodating explaining they were busy but they would squeeze us in. First impressions when we arrived were attractive old building with what looked like a good refurbishment. There was nobody at reception to meet us, but a phone was on the desk and somebody soon came. We had been travelling for several hours on the motorway so we urgently needed refreshing in the bar. A very welcoming and busy bar, staff were under pressure (under staffed, I believe somebody phoned in sick) even though they were very busy they were friendly and helpful. The food was good pub grub reasonably priced with a great selection of drinks available from the bar. It was a locals bar all the people we met were friendly, good atmosphere in the bar.
Area's for improvement are TV in room small and reception poor, the fire alarm went off in the evening which affected the hot water, when we returned to our rooms later to get refreshed caused a minor niggle. Hot water was back on again in the morning. Breakfast available earlier than 08:00.

Would we come back YES definitely.
Would we recommend it to friends YES.

Room Tip: Read about problems with noisy rooms. We had room No.4 and had no problems.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, April 4, 2013
Thank you very much for taking the time to offer your feedback on your recent stay with us, we are glad that over all you had a great stay with us & will look into fixing the other few things to improve other guests stay's. We have shared your comments with all of the team and we all look forward to welcoming you back in the future. Daniel and all the team.
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Hinckley, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2013

It was a very nice hotel fantastic staff and very good food.The hotel was fresh and clean. Our room was a good size with a warm feel. The staff were very pleasant and help full.The restarant was very busy but the food was very good. Breakfast didn't open unitl 8.00am which was too late on this occasion.

Room Tip: Ask for a room not above the restaurant as it was a littlle noisy ,but was quite after 10.30pm
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, March 26, 2013
Thank you very much for taking the time to offer you feedback on your recent stay with us, I have shared your lovely comments with all my team and we all look forward to welcoming you back in the future. Daniel and all the team.
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Towcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 23, 2013

this hotel has just been refurbished and i must say they have done a good job its a pity they havent got a decent chef my wife ordered a salmon sizzler it came on a hot plate surrounded by broccoli and certainly was not a sizzler nor was it anything like what it said on the menu i had the steak which was cold

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, March 25, 2013
Thank you for your feedback regarding The Saracens Head Hotel. We do apologise that your meals did not meeting our normal standard. We can assure you we have taken action from your comments to ensure this doesn’t happen again. Thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
115 reviews 115 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 20, 2013

A better hotel, it looks good and smells of fresh paint, everyone was friendly, room 16 was a bit noisy which the humming of the air conditioning, and then about 3:30am the sound of a massive emersion heater kicked in. The evening i had a beer in the bar and it seemed like a real locals bar, all friendly sort of people. Didn't eat there but had a hearty breakfast in the price, good value in these times, would i go back? Yes i think i would but would want a restful quiet room next time

Room Tip: Ask for a room well away from the air con system around room 16
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Saracens Head Hotel, responded to this review, March 22, 2013
We are really please that you enjoyed your recent stay at our hotel. The team here will enjoy reading your thoughts and we hope you have the opportunity to visit The Saracens Head in the future. Thank you for taking the time to post your comments. We are currantley looking into the noise iusse with your room and we look forward to welcoming you back to The Saracens Head
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Saracens Head Hotel

Address: 219 Watling Street West, Towcester NN12 6BX, England
Location: United Kingdom > England > Northamptonshire > Towcester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 3 Hotels in Towcester
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Saracens Head Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Saracens Head Hotel

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