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“Very relaxing” 4 of 5 stars
Review of Whittlebury Hall

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Whittlebury Hall
4.0 of 5 Hotel   |   Whittlebury, Towcester NN12 8QH, England   |  
Hotel amenities
Ranked #1 of 3 Hotels in Towcester
Maidstone, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Very relaxing”
4 of 5 stars Reviewed May 21, 2009

My wife an i stayed here the night before a race day at Silverstone (only 5 minute drive away). We booked directly with the hotel and got a very good rate which included a 3 course dinner which was fabulous, full access to the spa and breakfast.

The room was very clean and comfortable.

The staff were extremely helpful and friendly.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2009

After reading some of the responses on here I didnt really know what to expect especially as we visited over the Easter period and thinking how busy it would be. I think my experience proves that there are a group of people in this world who will never be happy!

I received notification of the offer from TravelZoo which for the price I thought was a bargain! We had a double room, dinner, tea and full use of the leisure facilities. We took my partners parents with us and drove down to the hotel. The setting is magnificent and the views so lovely! We arrived, checked in and found the staff extremly helpful and friendly. We were told that we were unable to properly check in till around 3pm but as we were using the facilities anyway, didnt cause any problem!

The spa facilities here are out of this world! I wish somewhere like this was local as I would definitely be here frequently!! The experience using such facilities was invigorating and I would definitely recommend it to anyone of any age! The free usage of robes and slippers were needed and welcomed! My partners mum is a school teacher and found her stresses evaporating over the course of the day along with ours too!

When we arrived to our rooms, we found some wine and fruit and the room was lovely! No complaints, even the bathroom was a good size compared to other hotels we've stayed in and included a bath and shower along with robes! Dinner was served and we all thought the food was devine! The waiting staff were friendly and helpful but did not pester and gave the right amount of customer service. The drinks were rather pricey in the bar but given the fact we wernt after a huge night out it didnt bother us too much.

We all slept well and woke in the morning to find the most wonderful spread for breakfast! I dont think ive ever seen so much choice! Even soya milk which I use was available and this was definitely a first! After filling ourselves up we checked out and sadly left Whittlebury Hall with the intentions of definitely going back there soon!!!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
1 review
2 of 5 stars Reviewed May 17, 2009

The hotel room wasnt bad, although we had to upgrade to get twin beds but still got a double. We then had to ask twice to get this changed. The key didnt work either and kept needing changing, which became really frustrating.

The food in Astins restaurant was good and the service was okay, although we could not understand a word any of the waiters said. The food in the Silverstone Bar was also fine, but expensive, and the service was really slow, I mean really s-l-o-w. It seems to take them an hour to make a sandwich.

Good selection of food at breakfast, but it was so crowded and noisy it made Butlins look like a 7 star hotel. Everybody was complaining about the lack of tea or coffee.

But the spa was the biggest nightmare. It was overcrowded and extremely noisy. It was impossible to relax.
There were no creams or lotions, no cotton wool or cleansers and you were given one towel which you were expected to carry with you all day.

There was no itinerary/schedule, no tour of the facilities, no explanation of what was available, no instructor in the gym and more importantly no medical information was taken which could be quite dangerous. We didnt know there were complimentary classes, but when we did find out they were fully booked anyway.

Once you found the spa reception desk you were literally handed a towel, a robe and slippers and then left to find your own way round.

Because of the lack of information, we ended up actually missing our spa experience altogether - we were told it was because we arrived a couple of hours late but it was actually because they had no control over numbers and people had overstayed, hence they had no lockers or gowns left so we couldn't go in. We were told we had to wait until our room was ready which wasnt until 4pm!

When we complained we were told by the spa manager to have a good drink as getting drunk apparently solves all problems!

To compensate they suggested we try again the next day. Apparently you have to leave by 11am but they said in the circumstances we could leave later. But everyone overstays anyway, so no big effort on their part. They also offered the heat and ice experience but we had already paid for that.

We did agree to bite the bullet, but the next day was just as bad, no tour, no information, no medical form and so on. In the spa, the whirlpool/jacuzzi didnt work, one of the footbaths was broken, towels were piled 5ft high on the floor of the changing rooms, tissues and rubbish were strewn all over the floor and the chemicals in the pool were so strong that several people were badly choking or their eyes were so sore they couldnt see. No staff could be seen anywhere around the spa facilities to check safety or provide any help or information.

This was no spa experience, there was no sense that you were being pampered. The sauna's and steam rooms were packed, the hydrotherapy pool was full and there was absolutely no customer service. You might as well go to a local leisure centre. Most leisure centres have a pool, a jacuzzi, a sauna and steam room. There was nothing really extra here, apart from the ice bucket in the so called ice cave!
At the end of our spa weekend we both came away with headaches and in need of a relaxing break.

  • Stayed May 2009, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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leicestershire
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 17, 2009

Group of 5 ladies stayed here for the Abba tribute night. For the £90 pppn we had club rooms, these were very spacious, clean and decorated to a high standard. With club rooms you have molton brown toiletries, fruit, water and half bottle of wine per person in the room. The Abba night was totally fantastic, three course meal including wine and the entertainment was excellent and such great value for money. Food was a reasonable standard for this type of event. All 5 of us had a fabulous time, and not one complaint, thats amazing as we are usually pretty hard to please. Breakfast had plenty of variety for everyone.

If your looking for a great escape for you and girlfriends this is the place to stay, the hotel is surrounded by golf courses to keep the golfers happy too, the courses are privately owned but you do get discount if resident at the hotel.

Spa is lovely, didn't get a chance to try the heat and ice this time but it did look worth the £27.50 extra.

I would certainly recommend this hotel and I am in the process of finding an excuse for booking up again.

  • Stayed May 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leicester
1 review
3 of 5 stars Reviewed May 6, 2009

We booked this hotel for our Wedding Anniversary & wanted something a bit special so we booked some Spa treatments as well... A night away from the children, being pampered and staying in a lovely room... sounds idillic?! Read on...
We upgraded to a Superior Room. The room was basic compared to other hotels we've visited (incidentally we paid more than we would normally as it was a special occasion). We received no wine, water or fruit (didn't realise these were included until we were checking out the next day). The only thing that seemed to warrant this room being called "Superior" (or Club) was the 6 mini Molten Brown products in the bathroom and the cardboard-feel bathrobes!
The Spa treatments were lovely, although one of mine had to be cancelled due to equipment breakdown. Dinner (in Astons) was nice, although nothing special and we had waiters standing by us to clear our plates and bring out the next course almost immediately - it all felt a bit rushed and not the romantic dinner we had hoped for!
The weekend felt chaotic. I ended up with a headache on the Sat evening so we went to our room early, only to find that the walls were thin enough to hear the live entertainment downstairs as clear as day, along with banging and clattering from neighbouring guests.
Went home knackered!

  • Stayed May 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oxford
1 review
5 of 5 stars Reviewed May 5, 2009

I was looking for a spa venue for a hen weekend for 6 ladies when I noticed an offer on lastminute.com for Whittlebury Spa. The offer was a 2 for 1, total cost £98 for 2 people, therefore £49 per person including overnight stay in a twin room, full english buffet breakfast and full use of the spa and leisure facilities including the 'heat and ice experience. (Available from April until the end of June). Official check in for rooms was not permitted until 3pm, however, the Spa facilities were available for use from 8.30am on day of arrival (with luggage left at reception until check in).

The offer was fantastic value for money! Despite having read some very mixed reviews on trip advisor, our stay at Whittlebury Spa Hotel during the May Bank Holiday was thoroughly enjoyed by all six of us with no complaints and no queuing.

The hotel itself is huge, isolated near the Silverstone racetrack, but only an hours drive from Oxford. The offer was for the standard twin rooms, which were clean with comfortable beds and very nice bathroom facilities including a powerful shower+bath, double basins, and two free mini molton brown products per person. We asked for a quiet part of the hotel as we were planning to do a lot of 'girl talk' (having read previous reviews about paper thin walls disrupting sleep for other guests). The hotel staff were friendly and accomodating to our needs, although our rooms were at least a 7min walk in the maze of corridors and stairways. During our stay we noticed only one other hen party group of 4 ladies who were also quiet. Most other guests seemed to be couples, or small pairs/groups of female friends.

The spa facilities were excellent. Considering it was the first May bank holiday weekend, there was hardly any queuing. The 'heat and ice experience' was included in the lastmin offer, (otherwise £27.50pp extra). This was the best part of the spa experience with many different saunas+steam rooms, numerous refreshing showers, relaxing foot bath+lounges, and the cooling ice cave. The hydrotherapy pool is a must, with powerful turbo jets that massage your head and upper body and bubbling oools of water. Truely invigorating. The pool area was also good for swimming with the hot whirl pool a popular place for friends to talk quietly. Friends tell me that the gym was well equipped and the 'quiet room' was very relaxing for a quick snooze.

Several of us ladies also had treatments. The £35 Espa body polish was fantastic for those wanting to indulge. It included body brushing, very gentle exfoliation, gentle rub down with soft mittens and a silk spray application. Perfect for a radiant body (but we stupidly took it just before starting our heat and ice experience). Apparently the Indian head massage was good, but the best in terms of value for money was a 70mins pedicure for only £40. There are plenty of treatments to choose from, for all budgets, (although there was very little availability for the May bank holiday so I generally advise booking in advance).

We only had breakfast at the hotel. Food was variable in quality but there was a huge choice and plenty of quantity, incl fresh fruit. We were served tea and coffee without any problems. Staff were generally helpful, but sometimes things were a little chaotic. Although our rooms were ready by 3pm for check in, this did not show up on their system. Therefore we had to wait 10 mins whilst the receptionist checked, leaving the reception area unmanned. Unfortunately, I know that several others had to wait a further 45mins for house-keeping to finish their rooms so they either waited in the Silverstone-themed bar (which is certainly very expensive) or went back to spa treatments.

I would certainly recommend this hotel to others, especially since they seem to have lots of offers on the main hotel website, so good deals are not hard to come by. Strangely, a one night stay is almost always cheaper than day use of the spa.

  • Stayed May 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2009

Enjoyed our first stay here very much. Excellent service from all the staff. Room clean & fresh with lovely view overlooking the golf course. Unfortunately didn't have chance to sample the Spa.

  • Stayed April 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Whittlebury Hall

Address: Whittlebury, Towcester NN12 8QH, England
Location: United Kingdom > England > Northamptonshire > Towcester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Towcester
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Whittlebury Hall 4*
Number of rooms: 213
Official Description (provided by the hotel):
Whittlebury Hall is a magnificent four star conference and training centre, hotel and spa, set in rural Northamptonshire. Its classical Georgian architecture, complemented by rich furnishings and fabrics has produced an award-winning hotel, recognised for its high standard of accommodation and service. The hotel has 213 spacious double bedrooms including five individually designed suites, all with en-suite bathrooms, decorated to provide a modern yet elegant and restful escape. With a host of personal touches and thoughtful extras. Whittlebury Hall excels in conference, training and meeting facilities, boasting 20 principal training suites supported by 28 fully serviced syndicate rooms, six spacious meeting rooms, executive boardroom and three secluded private dining rooms. The award-winning The Day Spa at Whittlebury Hall is one of the largest in the country and a key selling point for the hotel. Stretching across two levels, the upper floor alone contains 23 treatment rooms, with a choice of more than altogether offering over 60 treatments delivered by a team of highly skilled therapists. It offers the ultimate in pampering with a host of stimulating Heat and Ice Experiences. There is also a Hair Studio for those who want a quick blow dry and style through to a full cut and colour. There is also The Leisure Club in the hotel, which includes a 19-metre pool, whirlpool spa, bubble jet, steam room, sauna, aerobic studio and the latest in equipment with state-of-the-art gymnasium. In addition, the hotel boasts three restaurants; Astons - offering a relaxed atmosphere to meet with family and friends with a blend of classic and contemporary cuisine, 2 AA Rosettes restaurant Murrays at Whittlebury Hall - with creative dishes and the opportunity to taste the latest blends of flavours and ingredients presented by an award-winning chef and Bentleys - the perfect rendezvous for friends, family or colleagues with an Italian pizza and pasta menu. ... more   less 
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Also Known As:
Whittlebury Hall Towcester
Hall Whittlebury

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