Firstly, the good news. On a cold, rainy, dark December night our 'Suite', No. 22, was warm, spacious and welcoming, with the luggage we had earlier left with reception in place, and with instant, plentiful hot water to run a deep, relaxing bath. Sadly, it goes down hill from here.
An overbearing feature of the living space is a large cabinet that we expected to contain a TV and Mini Bar. It was empty. I tried to call reception to question this, but the telephone on the writing desk was not connected. The duty manager later explained that as part of the TV Digital Switchover the hotel had updated by removing the TVs! Also that drinks had to be ordered from the bar. A very small screen TV was in the bedroom, but this meant you had to stand up or go to bed to watch it.
The bathroom in our suite was large, but with limited surface area on which to place things. An updated control for the shower had been crudely installed without any regard for the existing tiling. No shower tidy or shelf meant everything had to be placed on the floor as was soon floating around as the delivery of water was not matched by, and very soon exceeds, the capacity of the drainage.
Our bed was excessively soft, but we, nevertheless, had a good sleep. Apart from items hung in the wardrobe, our clothes had to stay in our suitcase as there were no drawers or shelves. There were two tiny drawers in the bedside cabinets, but one was taken up by a Bible whilst the other contained the black underclothes of a previous occupant. A lady of generous proportions judging by the bra size.
On leaving for an appointment, we attempted to find the room safe, claimed by the hotel room details and also by reception to be in the wardrobe. There was no safe. Going to the car parking area, especially at night, was a real trial owing to the existance of numerous pot holes all of which were brimming with water.
The decor is very tired and in the bedroom exibited the many earlier, and one imagins unsuccessful, attempts to install an alternative curtain rail.
Breakfast was something of a disappointment. The best bit was the image on the front cover of the menu card which depicted fresh fuit, strawberries even. The friut on the help-yourself table was tinned. The cooked plate was delivered swiftly with the correct deletions, but such mean portions left us amazed.
In summary, this was in many respects a lack lustre stay. Each member of staff we encountered was pleasant and tried to help, but a cold dead corporate hand was in evidence everywhere that none of them had the power to overcome. Or maybe it's just that no one at the top cares.
- Also Known As:
- Risley Hall Hotel Risley
- Hall Risley
- Risley Hall Hotel
- Hall Hotel Risley
- Official Description (provided by the hotel):
- Risley Hall is an 11th Century Saxon country house set amongst 17 acres of private landscaped grounds. Within the hotel is the 16th Century Baronial Hall, which has been tastefully restored to provide an area of great charm and character. Risley Hall is a popular country retreat, famous for its fine cuisine, luxurious rooms and outstanding service. On the ground floor of the Manor House is the cocktail bar, Orangery lounge, Drawing room and the award-winning Abbey's Restaurant which boasts an AA rosette. The hotel has its own health spa with its indoor pool, sauna and steam rooms, providing the ideal opportunity to escape from the hectic pace of day-to-day life. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Agoda, Priceline, Tingo, TripOnline SA, Venere and Otel so you can book your Risley Hall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.