Our stay was doomed from our booking some 6 months ago. Couple of weeks after the booking the parent company took money out of bank account for us and our friends without warning - 0ver £600 which comes as a shock! No confirmation of their unscheduled withdrawal despite chasing head office. When we arrived, the first person said we hadn't paid. Thankfully this was sorted out quickly. 2 night stay. Room ok, but annoying green exit light luminating the entire room and with only 2 skylights it was boiling at night so sleep not great. Breakfast..... we all booked the full English. First morning was acceptable. 2nd morning was truely a Fawlty Towers experience. No juice, no milk no waitress. When she eventually showed up she was chasing around - obviously on her own. We ordered our breakfasts after everyone in the hotel had had theirs, yet we still had to wait a full 40 minutes before it started to come out. Not happy. Then they all came out with scrambled egg. Well am I not right when I say that as a standard full English breakfast is fried egg? We should at least have been given a choice. When 2 of us said we wanted fried not scrambled the waitress stormed off, threw cutlery into the basket obviously annoyed with us. We later found out she didn't like our attitude!! When it came she almost threw the food at us - oh another 10 minutes for a few fried eggs. We naturally complained about our experience and to the credit of the management we received £50 per couple (£200) compensation. This will go to our next year's walking holiday - not at the Castle it has to be said!
- Official Description (provided by the hotel):
- If you're looking for a hotel in the Peak District, Innkeeper's Lodge in Castleton occupies a magical spot in a beautiful corner of Derbyshire.Nestled amongst the hills of Hope Valley, and surrounded by stark limestone crags, wild moors, sheer rock edges and intriguing caves, it's clear to see why Castleton is known as the honey-pot of the Peak District.A coaching inn since the 1800s, The Castle is tucked underneath haunted Peveril Castle, from which it takes its name. Country pubs don't come much cosier. Here you can refuel with heart-warming pub-food, well-kept cask ales and well-chosen wines, before retiring to one of the comfy, characterful rooms.The Castle is close to four show caverns, where you can explore vaulted chambers, bottomless pits, gemstone mines and underground canals via boat. There's plenty more to see and do nearby, with some of the country's best footpaths winding through the stunning scenery of the Peak District National Park. ... more less
- Reservation Options:
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- Also Known As:
- Castle Hotel Castleton
- Innkeeper's Lodge Castleton, Peak District England